1© 2012. HSD Institute. Use with permission.

Adaptive Action Conversations

Conversation 2:Leadership Capacity:

See, Understand, Influence Glenda EoyangRoyce Holladay

Human Systems Dynamics Institutewww.hsdinstitute.org

www.Wiki.hsdinstitute.org

2© 2012. HSD Institute. Use with permission.

Adaptive Action Conversations

18 Oct11:00 – 12:00 CDT

Adaptability: Don't  Just React – RESPOND

6 Nov11:00 – 12:00 CST

Leadership Capacity: See, Understand, Influence

6 Dec11:00 – 12:00 CST

Virtual Open House and Holiday Celebration

10 Jan11:00 – 12:00 CST

Implementation: Choose Fit over Fidelity

7 Feb11:00 – 12:00 CST

Personnel Supervision: Engage to Manage

14 Mar 11:00 – 12:00 CST

HSD Institute Annual Meeting

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Today We Will

Introduce HSD Theory of Action

Explore Leadership in Complexity

Share Other Resources

Explore Options for Action

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Human Systems DynamicsTheory of Change

Environment

1

Patterns

Agents

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A collection of individual agents who have the freedom to act in unpredictable ways, and whose actions are interconnected such that they produce system-wide patterns.

Complex Adaptive System (CAS)Self-Organizing System

Agents interact

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Complex Adaptive System (CAS)Self-Organizing System

Agents interact

Those system-wide patterns, in turn, influence the behaviors of the agents

System-wide patterns emerge

7© 2012. HSD Institute. Use with permission.

Leadership Capacity:What are key agents . . .

Inside and outside?At multiple levels?Obvious and disguised?

How do they connect?What system-wide patterns do you want to change?

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Human Systems DynamicsTheory of Change

Environment Actor

1

2Patterns

Agents

WHAT?

SO WHAT?

NOW WHAT?

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Adaptive Action

What?

AdaptiveAction

So what does it mean?

Now what will we do?

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For Leadership Capacity:What? How and from whom do you collect intelligence?So what?Who helps you make meaning in your system?Now what?What actions do you take to make a difference here and now?

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Human Systems DynamicsTheory of Change

Environment HSDP

1

2

3

Patterns

Agents

WHAT?

SO WHAT?

NOW WHAT?

12© 2012. HSD Institute. Use with permission.

Four Truths

Objective Subjective

NormativeComplex

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For Leadership Capacity:What subjective truths influence your decisions and actions?What normative?What objective?How do you decide which truth to choose for a given decision or action?

14© 2012. HSD Institute. Use with permission.

Human Systems DynamicsTheory of Change

Environment HSDP Pattern Spotters

1

2

34

Patterns

Agents

WHAT?

SO WHAT?

NOW WHAT?

Your Tools

HSDCDEModels/MethodsStoriesExperience

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HSD Models and Methods

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For Leadership Capacity:What models and methods do you and your team rely on?So what do you notice about when and how they are most effective?Now what you do to add to your repertoire?

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More resources

BooksFacilitating Organization Change (Olson & Eoyang)Coping with Chaos (Eoyang)Patterns (Holladay & Quade)Adaptive Action (Eoyang & Holladay)

WebWiki.hsdinstitute.orgwww.hsdinstitute.orgHsdcommunity.ning.com#hsd @glendaeoyang @rjholladay

Out in April 2013

Preorder NOW

18© 2012. HSD Institute. Use with permission.

Human Systems DynamicsTheory of Change

Environment HSDP Pattern Spotters

1

2

34

Patterns

Agents

WHAT?

SO WHAT?

NOW WHAT?

Your Tools

HSDCDEModels/MethodsStoriesExperience

19© 2012. HSD Institute. Use with permission.

Even More Resources

TrainingWebinarsCertification training • London 2012• Portland 2013• Minneapolis 2013

Custom training• Certification training• Short courses• Wicked issue workshops

Open classes• Tasters• Agent training

20© 2012. HSD Institute. Use with permission.

What will you do?

Adaptive Action is ACTION!How will you used what you learned today to . . .

Learn more about emergent patterns?Improve your own capacity for Adaptive Action?Influence the human systems that surround you?Expand your repertoire of models and methods?

21© 2012. HSD Institute. Use with permission.

Adaptive Action Conversations

18 Oct11:00 – 12:00 CDT

Adaptability: Don't  Just React – RESPOND

6 Nov11:00 – 12:00 CST

Leadership Capacity: See, Understand, Influence

6 Dec11:00 – 12:00 CST

Virtual Open House and Holiday Celebration

10 Jan11:00 – 12:00 CST

Implementation: Choose Fit over Fidelity

7 Feb11:00 – 12:00 CST

Personnel Supervision: Engage to Manage

14 Mar 11:00 – 12:00 CST

HSD Institute Annual Meeting