Post on 21-Oct-2014
description
Enterprise Social from Microsoft
Consumer Social Growth
>350 million TWEETS PER DAY
>1 billion ENGAGED USERS
~25% INTERNATIONALCALL MINUTES
TWITTER FACEBOOK SKYPE
IMEmailPhone Voice & Video
Social Networking
Evolution of Enterprise Communication
Employee Engagement
Team Collaboration
ConnectedOrganization
BusinessAgility
The Business Value of Enterprise SocialFour scenarios from our most successful customers
Give your people a voice and encourage them to make a difference
Get more done by connecting employees, customers, and partners
Bring your intranet to life with social, mobile, and business data
Innovate and adapt in a world of constantly changing business needs
Employee Engagement
She engages employees in a two way conversation
about company culture via a group
conversation and by creating a poll.
Employees at all levels share their ideas via
the company newsfeed making them feel more
engaged and connected to the overall vision.
The top initiative of the company’s new
CEO is to drive employee retention by giving every employee
a voice.
Give employees a voice and ensure they have the information and tools they need to make a difference.
Companies with sociallyengaged employees see:
18% higher productivity
51% lower turnover
They use a team site, conference calls, and
IM to manage the project and
collaboratively edit documents in the
cloud.
The team uses newsfeeds to stay in sync, reducing email traffic and making it easier for people to know where things
stand.
A cross-functional project team is
managing a world-wide product launch.
Team Collaboration
boost in productivity with social seen by organizationsand companies
20%-25%
Teams can connect, learn from each other, and solve business challenges – inside and outside the company.
McKinsey, The Social Economy, July 2012
Connected Organization
Employees have an intranet that is social, easy to use, and can connect employees and systems across the enterprise.
Employees use Yammer embedded into their SharePoint
intranet to have vibrant discussions on
important topics.
Executives are able to get real-time feedback
from employees on important
announcements and initiatives quickly make changes.
A company wants to ensure its employees have a place to find
up-to-date information on the company.
Time spent searching for company information is reduced by 35% by using social technologies
McKinsey, The Social Economy, July 2012
Business AgilityCompanies experiencing change have one thing in common:
an intense need to focus on people, culture and communication to drive results.
They use CRM to find the appropriate customers and
partners and invite them into an external
network to gather feedback.
Using a newsfeed, they quickly iterate on the
original concept, incorporating new data quickly and decreasing
time to market.
The company is developing a new
product and needs to work with a variety of external stakeholders.
of successful transformations engage & energize the organization through ongoing communication and involvement.
64%
McKinsey Global Survey: What Successful Transformations Share, 2010
transform your business
Microsoft’s Vision for Enterprise Social
New experiences that combine social, collaboration, email, and UC
Social Layer
Connected Experiences
Connected PlatformEnterprise-class platform for security, management, and compliance
Transform your business by connecting employees, partners, and customers
Pervasive social layer connecting people, content, and business data
EmbedUse Yammer Embed to add feeds, follows, and likes into any business app
The Social Layer Today
Response to the Dynamics CRM activity show up on the Yammer
feed
IntegrateUse Open Graph to surface updates in Yammer from any business app
Responses to post show up in Yammer
and CRM
“Richard Dickenson just updated Sales Opportunity in Dynamics.”
“Join the conversation! Add yourquestions and comments here.”
Information from Dynamics CRM appears in the Yammer Activity
Stream
Yammer + SharePoint Roadmap
Today
Basic Integration
Web PartsOpen Graph
Tomorrow
Deeper Connections
DocumentsFeeds
Identity
Future
Connected Experiences
New experiences that combine social, collab,
email, instant messaging, voice, and video
Yammer now available as part of Office 365
Get Started with Yammer TODAYhttp://www.yammer.com
Download the evaluation and experience Office 365http://office.com/preview
Transform your business with Enterprise Social From Microsoft
Review customer success storieshttp://www.yammer.com/customershttp://sharepoint.microsoft.com
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Appendix
Social BusinessTransforming the way we work
Social Marketing
Social Media Monitoring
Customer Service
Marketing Campaigns
Business Agility
Team Collaboration
Employee Engagement
Social Productivity
Enterprise SocialBest-in-class enterprise social networking service
Rapid InnovationExperience delivering rapid innovation in the cloud
Unique Adoption ModelViral model that appeals directly to end-users
Three Reasons We Acquired Yammer
Yammer + Dynamics Roadmap
Follow CRM records in Yammer
Search across Yammer & CRM
Seamless conversations
Publish to Yammer activity stream
Desktop, browser & device choice
Post, Like & Share
Social Layer
Microsoft Enterprise Social resources
Customer SuccessPutting Social to WorkSharePoint Conference 2012 Opening Keynote (Enterprise Social starts at 0:36 & ends 1:02:20 with the Nationwide video)