Post on 23-Dec-2015
Enterprise PresentationFebruary 2013
Corporate Overview
Complete Innovations (CI) is a leading global provider of mission critical fleet, asset and mobile workforce management solutions.
• Incorporated in 2000 by Tony Lourakis & Andrew Merisanu
• Headquartered in Toronto, ON with US office in Atlanta, GA
• One of the fastest growing companies in North America – Profit200 & Deloitte Fast500
• ~100 employees and 5,000 customers
Complete Innovations Intro
Successful Partnership
• Over the 10 year+ partnership, we have signed up over 50,000 subscribers
• Working with Complete Innovations, TELUS has become a national leader in fleet management and mobile workforce solutions
• Our products are exclusive to TELUS; we do NOT deal with any of the other wireless carriers in Canada
• The Fleet Complete Solution is being used across more than 5000 customers to manage tens of thousands of drivers in North America today, and is considered a global leader in the GPS Fleet Tracking sector. Our CUSTOMERS HAVE GAINED ACCURATE OPERATIONAL CONTROL over their resources/assets in the field, leveraging Fleet Complete in all areas of fleet management.
Fleet Complete, a cloud based solution (SaaS) for all industries who utilize FLEETS, ASSETS and/or MOBILE WORKERS in their daily operations. The Fleet Complete solution is proven to reduce costs, increase efficiency, and reduce driver risk.
What is Fleet Complete?
Fleet Complete:3 Solutions on 1 Platform
All 3 Fleet Complete solutions can be tracked and managed from:
• .NET PC App
• Browser + Mobile Browser (HTML5) App
• iPad App
Fleet TrackerMGS100, MGS200 ou MGS500
Resource TrackeriPhone, Android, BlackBerry Torch
Asset TrackerCalAmp, Pointer
Fleet Complete PC Application
Key Benefits
• Real-time fleet management– Enables businesses to track location, speed and direction your vehicles are
traveling to be able to respond to customer needs faster and more accuracy
• Operational efficiencies – Reduced speeding, idle time, off hours driving, reductions in payroll and paid
overtime. All of these can be achieved by monitoring your remote workforce
• Vehicle maintenance– Scheduled proactive maintenance in the system allows for easier management
of vehicles and prevent costly vehicle repairs
• Increased revenues– Business can get more work out of existing field staff in the same time period– They can use GPS tracking to reduce wasted time, increase dispatch efficiency
and route the closest worker
Fleet Complete Target Markets
Service Fleets
HVAC | Plumbers | Electricians | Technicians | Landscape | Property Management | Restoration & Repair | Construction | Environmental Services | Waste Management
Delivery Fleets
Courier | Parts Delivery | Office Supplies Delivery | Furniture Delivery | Food & Beverage Delivery | Armored Vehicles | Passenger (Limo, Patient Transfer) | Tow-Trucks
Subscriber Count continues to grow• Adding over 1,000 subscribers per month• Less then 1% churn rate
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Rapid Customer Growth
Product Strengths
• High Loyalty– Low customer churn rate, less than 1%
• Proven technology– 10+ years in-market, owned and developed by Complete
Innovations
• In-House R & D– New features are often based on feedback from our large
base of existing customers
• Reliable– All customer data is stored in a TELUS Data Center– 3 year warranty on hardware (Fleet Tracker)
A feature-rich software platform, that scales up to meet the needs of enterprise customers and user-friendly enough for SMB customers.
Bundled, no capital outlay solutions on one bill EXCLUSIVELY offered through Telus.
Fleet Complete offers Fleet Tracking, Asset Tracking and Action Tracker in one platform accessible from a rich desktop app, web browser app, iOS app and android app.
CI is a MISSION-CRITICAL company that is focused on providing the best possible customer service including free unlimited training and support.
What Makes CI Stand Out from the Crowd
Professional Services
Our Professional Services team has the expertise and resources to enhance our platform, integrate it with customer systems, and even build new components to compliment
The team provides:• Custom reports development
• Systems integration with other back-office systems
• Custom mobile applications to accommodate specific business requirements related to the mobile workforce
• Core product customizations and enhancements to accommodate any business requirements of Enterprise customers
Staples Canada
Profile
• Market Leader in office supplies
• 300+ vehicles
Challenges• Manual processes based on
paper forms and voice communication resulting in significant information delays
• Manual entry increased chance for human error
• No real-time access to delivery status info
• No OS&D reporting (Overage, Shortage & Damages)
• No information on drivers status and location
• Difficult to handle new or urgent orders
Solution• Implemented handheld mobile devices
for all drivers to automate dispatch and order management
• Smart barcode scanning for pickup and deliveries including digital POD signatures
• GPS tracking provides efficient dispatch operations
• Detailed efficiency and operational reporting
• Seamless integration with multiple Staples’ back-office systems
Benefits • Improved customer satisfaction through
online order status update• Eliminated data entry errors• Enabled route optimization through
detailed in-field delivery data• Better utilization of staff to support
business• Increased efficiency in fleet and
operations
Profile• 2nd largest food retailer in Canada• 1,500 stores, 10 provinces, $16B in sales• Eastern Fleet: 500 vehicles in Maritimes,
QC and ON
Challenges• No visibility on actual time spent at each
store for delivery and pickup• Difficulty keeping track of the location and
status of Sobeys fleet• Unnecessary expenditures on leasing
extra trailers due to a lack of status info• Unable to monitor route compliance
Solution• Implemented Fleet Complete on tractors to
get real-time location information for their trucks
• Ability to keep track of driver, vehicle, route and associated trailer assigned to a job
• Integration with Sobeys’ existing back-office
• Custom fleet utilization reports
Benefits • Accurate estimated arrival time and
notifications allow stores to plan efficiently for impending delivery/pickup
• Actual route data provides Sobeys the ability to analyze and further route optimization/planning
• Increased driver accountability• Better visibility on available tractors and
trailers after each driver’s shift• Fuel economy • Driver performance & monitoring
Sobeys
MTQ Integration
Benefits • FC is one of MTQ’s authorized
tracking system vendors• Any FC user automatically meets the
MTQ requirements• Solution is totally scalable from small
to large fleets
Current MTQ contractors• Bourget• Excavation Prévost• 9117-6834 Quebec inc
Industry: Government
Profile• Quebec Ministry of Transport (MTQ) is
responsible for road maintenance in Quebec
• Highway snow-removal contracts are tendered by the MTQ
Challenges• Bidders are required to provide real-
time tracking information on vehicle locations
• The MTQ needs to be able to identify the roads where snow removal equipment is in operation at all times.
Solution• CI worked with the MTQ to enable live
data feeds from Fleet Complete to the MTQ
• Feeds can easily be enabled for any customer upon request
• Once enabled, FC automatically supplies the tracking information for the customer’s fleet to the MTQ
Our Customers
Fleet Tracker Pricing
Solution TELUS Fleet Tracker
Monthly Price $35 $40 (self-install) $45 $55
Contract term No Contract 3-year 3-year 3-year
MGS 100 Modem (Self-Install) $299 $0 ---- ----
MGS 100/200 Modem $299 ---- $0 $0
MGS 500 Modem ---- ---- ---- $0
Professional Installation $120* ---- Included* Included*
Included CAD Data 10 MB 10 MB 10 MB 1GB
Additional data is + $10 monthly for up to 30Mb for Fleet Tracker $35, $40 and $45 or + $15 monthly for up to 1Gb for Fleet Tracker $35, $40, $45 and $55. US Roaming Rate is $5 / Mb.
Asset & Resource Tracker Pricing
Solution TELUS Asset Tracker TELUS Resource Tracker
Action Tracker HOS
Monthly Price $20 $25 $10 $7
Contract term No Contract 3-year No Contract 3-year
Hardware $199 $0 ---- ----
Included CAD Data 10 MB 10 MB Included with Data Plan 10MB
Additional data is + $10 monthly for up to 30Mb or + $15 monthly for up to 1Gb. US Roaming Rate is $5 / Mb.
• Quebec– Sylvain Denis– Regional Sales Manager– sylvaind@completeinnovations.com
• National– Jerry Leung– VP, Canadian Sales
Regional Contacts
Thank You
completeinnovations.com
475 Cochrane Drive, Suite 8Markham, ON, L3R 9R5
1-800-220-0779