ENGAGING HIGH PERFORMANCE TEAMS

Sustaining Team Performance - a

Framework

Goals Team MaturityRecognition &

Reward

Innovation Feedback

Alignment to Goals

Leadership

Role Clarity

Team Roles

Measure outcomes, effectiveness

Analyse data, information

LOWER RIGHT

UPPER RIGHT

LOWER LEFT

UPPER LEFT

Plan and organise to achieve results

Produce and final products service

Generate new ideas

Experiment, continuously improve

Communicate - persuade, clarify ideas

Manage relationships in and across teams

Leveraging Team Synergy

Share information

Communicate maturely (no blame; focus on issues)

Clarify roles and accountability boundaries

Leveraging Team Synergy

Solve problems together

Learn from team successes and mistakes

Manage conflict maturely (focus on solutions)

How to Inspire Teams

Demonstrate personal commitment“I really believe……..”

Spell out what is required“I need you to……..”

Sell the Benefits“and when you do…money/fame/recognition

Team Engagement

Upset….not happy

Volunteers

Prisoners

Terrorists