Post on 16-Nov-2014
description
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Enabling Productive “Flexi Working”
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An End-to-end Challenge
Functionality
TECHNOLOGYServiceability
Reliability Performance
Attitudes
CULTURECommunity
Visibility Development
Measurement
PROCESSManagement
Motivation Occupational Health
Fundamental shift to an outcomes-based culture
Work is something you do, not a place you go
Flexible working … disassociation of job from location
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Drivers & Approaches
Self-Productivity Workforce Retention
Passive workplace Optimisation
Active workplace Optimisation
Complimentary to full office facilities
Privacy & focus option in shared workplaces
(ie. hot desking)
Mandated, invested office extension / DR
IT Human Resources Property
Flexible working capability
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How We Got Here?
WorkerMobility
Property
Human Resources
InformationTechnology
Remote Access Hot Desking
WorkplaceOptimisation
Formal, effective Flexible
Workplaces
Extended Workplace
Optimisation
Flexi-working
Strategic Objectives Alignment
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Flexible Working Is Not Remote Access
Solution
HomogenousSimple
DeterministicRobust
Experience
SeamlessFlexible
AccommodatingInclusive
BusinessObjective
EquippedEnabled
Empowered
Non-MobileStatic
On Site
CasualDay Extender
Home or About
Occasional Use
Semi-MobileOffice-Office
Various Sites
Routine
Multi-LocationTeleworker
On Site or Home
Routine > 1 day/wk
Highly MobileRoadwarrior
Everywhere
Remote Access Hot Desks Remote Access Telework
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The Tools That Flexi-workers NeedOn-Site Teams
Face-to-Face
MeetingRooms
Whiteboards
Apps Repository Email Voice
Face-to-Face
MeetingRooms
Whiteboards
Apps Email Voice AudioConference
Video ScreenShare
Presence IM Expertise CollaborationTools
LocalNetwork
LocalNetwork
Inter-SiteNetwork
Apps Email Voice AudioConference
Video ScreenShare
Presence IM Expertise CollaborationTools
LocalNetwork
Secure Access
MobilityEnablement
Distributed Teams
Remote Workers
Local Collaboration
Virtual Collaboration
BasicCommunication Connectivity
Repository
Repository
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Key Technologies
Secure Access
Mobility Applications
Video Presence Sharing Tools
Installation,Configuration
& Support
Connectivity for Enablement
Collaboration for Productivity and Effectiveness
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Collaboration is Critical
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Broad Solution Sets
Wired / lessPrivate
ReimbursedCorporate
Cloud (None)VPN ClientAppliance
PrivateBYODCOPE
Terminal
CloudLocal (Personal)Local (Corporate)
VDI / VXI
Soft ClientHandsetTerminal
Independent
Private Corporate ? / BYOD
SecurityBroadband Device Application Collaboration
1 2 3 4 5
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Best Practice PerspectiveCollaboration
Toolset / Strategy
Laptop User Virtual Desktop User
Voice Email Presence
IM Video CollaborationTools
Expertise
Customer
AppsUC
withVDI Backpack
Broadband Appliance VoiceWifi Phone Video Apps Installed Managed Chair
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Anticipated Experience
Remote Workspace Touchdown Station
Same wireless network detailsSeamless Association
Same number & profile
Always-on access to Corporate NetworkNo special setups / login / adapters / cables
Extension Mobility
Same workflow / productivity capability
Video Presence CollaborationTools
Video Presence CollaborationTools
Home Home
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Top Flexi-working Tips
Identify ‘Teleworkable’ functions
Determine capability & self-sufficiency of users [= Support]
Align required the business experience to solution sets
Protect sustained employee engagement
Collaboration Everywhere. Teleworkers are team members too
Clarify your drivers, objectives and outcomes
Flexible Working > Teleworking > Remote Access