Employing Tenants in Development Employing Tenants in Development and Building Operationsand Building Operations

Presented byPresented by

Community Housing PartnershipCommunity Housing PartnershipSan Francisco, CaliforniaSan Francisco, California

Panelists

• Elizabeth Hewson– Director of Employment and Training

• Brett Vaughn– Director of Property Management

• David Schnur– Director of Housing Development

• Isabella Marshall– Building Manager

Community Housing PartnershipAgency Overview

• Formed in 1990 to address an Alternative to the Homeless Crisis in San Francisco

• CHP formed by two community based groups– Council of Community Housing Organizations– Coalition on Homelessness

• Purpose– To integrate permanent, affordable housing with

support services, training and employment opportunities offering tenants a range of resources to achieve stability and independence.

Community Housing PartnershipAgency Mission

• It is the goal of CHP to provide an environment that fosters independence with a special emphasis on employment, to help break the cycle of homelessness.

Employment & Training Department

• Emphasis of the Organizational Mission.

• Partnership with Property Management and Tenant Services.

• Employment and Training are keys to increasing self-sufficiency and ending the cycle of homelessness.

Why Hire Tenants?

• Organizational Mission

• Investment in the Community

• Meet Hiring Requirements of Project– HUD Section 3– Local Program Requirements (SF – Section 3+)

Strategies for Employing Tenants in the Rehabilitation/Construction of

Affordable Housing

• Community-based Agency

• City First Source Hiring Administration

• CDC MOU with the Contractor

• Tenant Work Crew

Universal Guidelines

• Consider Hiring Expectations when Selecting the General Contractor

• Signed Written Agreement in Place• Clear Hiring Goals and Methods of

Tracking• Adequate Pre-Employment Preparation of

Tenants• Participant Supports in Place

Tenant Volunteer Crew

• Preparation of Hiring Plan for Work Crew

• Structure of Work Crew

• Goals & Outcomes

Property Management Department

• Commitment to Organizational Mission– Largest department employing formerly homeless

persons and tenants.

• Participation in Employment & Training Programs

• Partnership with Tenant Services and Employment and Training

Pre-Employment Preparation and Training

• How do you get tenants interested and prepared to work?

• What kinds of training opportunities are the most effective?

• What if my organization doesn’t have the resources to train tenants?

Hiring Practices and Policies

• What considerations should be made to existing and/or new hiring practices and policies?

• What types of accommodations should be made to ensure success?

Staff Retention: Policies and Practices to Support Staff and Promote Success

• What kinds of support do you provide to tenant employees?

• How do you help tenant employees maintain appropriate boundaries between personal and professional lives?

• How do you handle confidentiality with tenant employees?

Staff Development and Advancement

• What kind of practices can be developed to encourage tenant employee advancement?

• What additional training programs can encourage tenant employees to advance?

• Should any recognition be given to tenant employees?

• Recognition of Success Stories.

Question & AnswerQuestion & Answer