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BRCM College of Business Administration.

Name : Chauhan Khushbu

•Topic :- Emotional intelligence .

The History of EQ

• In 1990 an article with the ideas of emotional intelligence was published .• Daniel Goleman popularized the term

emotional intelligence.

What is Emotional Intelligence

• Emotional intelligence is the ability to identify, use, understand, and manage your emotions in positive and constructive ways. It's about recognizing your own emotional state and the emotional states of others. Emotional intelligence is also about engaging with others in ways that draw people to you.

• Peter Salovey and John D. Mayer have been defined emotional intelligence as, “the subset of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions”

Why is Emotional intelligence important

Positive outcome

Better results

Five Components

Leaders with self-Awareness

Leaders with self-Regulation

Leaders with Motivation

Leaders with Empathy

Leaders with Social Skill

Identify emotions

• Identify how you feel• Identify how others feel• Sense emotions in music• Sense emotions in art• Detect real vs. fake emotions - accuracy

Basic emotions with clear facial signals

How Does EQ Differ From IQ?

Difference between EQ and IQ• EQ focuses on to developing the

ability manage emotions.

• EQ can be improved throughout one’s life.

• EQ in includes the understanding

and mgt of own emotions.

• EQ Promotes positive relations .

• EQ increases self motivation.

• IQ focuses on developing abilities which are academic oriented.

• IQ establish at birth and cannot be improved or developed .

• IQ allows development of needed knowledge.

• IQ enables development of technical skills and abilities.

• IQ enables conceptual thinking

Who is more successful

Developing emotional intelligence through five key skills:

Skill : 1

Skill: 2

Skill : 3

Developing emotional intelligence through five key skills:

Skill: 4

Skill: 5