Electronic CommerceE-Commerce

INTRODUCTION

What is E-Commerce?

Electronic commerce, commonly known as e-commerce, is a type of industry where buying and selling of product or service is conducted over electronic systems such as the Internet and other computer networks.

It was invented by Michael Aldrich in 1979.

E-Commerce is based on following technologies:

Mobile Commerce

Electronic Funds Transfer (EFT)

Supply Chain Management

Internet Marketing

Online Transaction Processing

Electronic Data Interchange (EDI)

Inventory Management Systems

Automated Data Collection Systems

E-Commerce can be divided into:

E-tailing or “virtual storefronts”

Electronic Data Interchange (EDI)

E-mail and fax and their use as media for reaching prospective and established customers

Business-to-business buying and selling

The security of business transactions

Types of E-Commerce

business-to-business (B2B)

business-to-consumer (B2C)

business-to-government (B2G)

consumer-to-consumer (C2C)

mobile commerce (m-commerce).

Business-to-consumer:

E-Commerce, in which organizations provide information online to customers, who can in turn place orders and make payments via the internet.

It allows customers to make enquiries about products, place orders, pay accounts, and obtain service support via the Internet.

It is the second largest and the earliest form of e-commerce.

Eg., Amazon.com, Flipkart.com, Ebay.in

Business-to-business:

It comprises the major (80%) of electronic transactions, involving the supply chain between organizations and their distributors, resellers, suppliers and other partners.

Efficient management of the supply chain can cut costs, increase profits, improve

relationships with customers and suppliers, and gain competitive advantage.

Consumer-to-consumer:

in which individuals sell products or services directly to other individuals.

Auctions are the most popular method of conducting business between individuals over the Internet.

Other C2C activities include classified advertising, selling of personal services such as astrology and medical advice, and the exchange of files especially music and computer games.

Business-to-government:

It is generally defined as commerce between companies and the public sector. i.e for public procurement, licensing procedures, and other government-related operations.

M-Commerce:Commerce through wireless technology such as cellular telephones and PDAs. Japan is seen as a global leader in m-commerce.

ADVANTAGES

E-Commerce

Overcome Geographical Limitations

Gain New Customers With Search Engine Visibility

Lower Costs

Locate the Product Quicker

Eliminate Travel Time and Cost

Provide Comparison Shopping

Enable Deals, Bargains, Coupons, and Group Buying

Provide Abundant Information

Remain Open All the Time

DISADVANTAGES

E-Commerce

Ecommerce Lacks That Personal Touch

Ecommerce Delays Goods

Many Goods Cannot Be Purchased Online

Ecommerce Does Not Allow You to Experience the Product Before Purchase

Anyone Can Set Up an Ecommerce Website

Security

APPLICATIONS

E-Commerce

Document automation in supply chain and logistics

Domestic and international payment systems

Enterprise content management

Group buying

Automated online assistants

Instant messaging

Newsgroups

Online shopping and order tracking

Online banking

Teleconferencing

Electronic tickets

How E-Commerce Works?

A Product or Service Needs to Be Sold

There Should Be a Mechanism to Accept Orders

We Need a Payment Mechanism

The Product Needs to Be Delivered

Customers Need to Be Serviced

Reverse Logistics Need to Be Managed

E-Commerce: Some Facts

THANK YOU!

Presentation Created by HARSHITPresented altogether by:

Harshit GuptaSharib

Sakshi MateerShikha Pandey

PrabhuDivyanshu