Post on 12-Aug-2015
Zoho CRM Integration with Zoho SalesIQ
Why & How-to ?
• Traditional Stores vs Online Stores
• Tracking online visitors• Demo• Q & A
Agenda
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Let's say you're the owner of a store.
If it is a new visitor...
They browse through the
products
Observe andfind out
what they are looking for
Assist themand turn it into a sale
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When a regular customer walks in...
Greet them by their name
You knowwhat they're looking for
Show them thelatest products
in your store
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You know who is entering your store.
You can see them and you're able to help them make a purchase.
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Where your physical store is replaced by an online
storefront.
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A web analytics tool can help you to find
out some stats...
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• The number of website visitors • Which countries are they from • The most popular pages
You will get a summary of...
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• When did a regular customer come online?
•• What did they do? • How much time they spent on our
websites?
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Zoho SalesIQ
Have a meaningful & relevant conversation with the visitor...
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Treat your customers the way you would treat someone who walks into your physical store.
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Customers
At least one potential in 'Closed
Won' stage
Potential Customers
At least one potential in 'Open'
stage
Leads/Contacts
No potentials
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But how will you know when a potential customer is on your website?
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Remember the three visitor categories.
like regular customers and new store visitors
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• Customer Online•• Potential Customer Online•• New Visitor Online
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