Post on 16-Jul-2015
WHAT MAKES A GOOD SOP?
Participationwhen writing
Including allthe steps
Clarity
Use of images
Usable format
ARE YOUR SOPs EASY TO UNDERSTAND?
“What jargon are you using?”
“Are you using ‘plain English’?”
“Can a ten year old follow the instructions?” *
* for more information please visit:http://www.literacytrust.org.uk/adult_literacy/illiterate_adults_in_england
“Do you understand what you have written?”
Images / photos / diagrams / screenshots
ISSUE: NOT LINKED TO TRAINING
“Do new starters make their own notes,
by looking over the shoulder of someone else, who might not know the process?”
CREATE SOP MAPS
“Create simple graphical representations”
Step 1SOP 124
Step 2SOP 129
Step 3SOP 105
Step 4SOP 115
...for more ideas and downloadable
templates
Available from:iTunes
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