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E-PIC

Elsevier Product Insights for Customers

Available for ADMINSITRATORS only

May 2017

Genevieve Musasa

Customer Consultant for Africa for ScienceDirect, Scopus & Mendeley G.Musasa@elsevier.com

Sherif Ghazy

Account Manager

Sub-Sahara Africa

S.Ghazy@elsevier.com

Karen Metcalf

Account Manager

South Africa

K.Metcalf@elsevier.com

Mounir El Bedraoui

Account Manager

French Speaking Countries in Africa

M.Elbedraoui@elsevier.com

How Elsevier is expanding insights for administrators?

Librarians:

• I find it difficult to understand

and communicate the value

of research content and tools

• I need to educate my users

on how to use new tools and

technology

• I need to stay up to date with

developments of new content

and tools

Research managers:

• I don’t understand the value of

research content and tools

• I want to make sure our

researchers have access to

the right content and tools to

maximize productivity

What do you, our customers, tell us?

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1. Help me understand and communicate value of my products

2. Help me generate stories to share with my community of researchers and students.

3. Help me stay up to date with new developments and offerings.

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Questions our customers tell us that they’re faced with:

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Usage reports Value stories Inst. Insights

1. COUNTER usage reports

Since 2002

2. Personalised value analytics

Since 2012 3. Product Insights for Customers

From now on

Product Insights for Customers

Evolution of our value communications to our customers,

adding real value variables to the usage metric

Helping both librarians and research managers

with direct access to analytics and insights

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Our initial dashboard : Scopus to be added soon

Journal Value

communication

Story Telling &

user education

Updates on new

tools & content

Near future

widgets

Scopus

Engageme

nt

Other

Mendeley

Engageme

nt & MIE

Dash

Library needs: Specific institution

Product Insights for Customers offers you a free and unique view on your

organization's engagement with Elsevier's research content and tools.

The dashboard is meant for administrators and librarians who recognize

the role of great content and tools in a successful research strategy. It is the

result of Elsevier's enduring focus on customer value and transparency.

The Dashboard is designed to provide an easy view on the engagement of

your researchers with Elsevier products: content as well as information tools.

The current product is under development and we will continuously add more

data points and insights, so please stay up to date with developments.

Product Insights for Customers

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Online

Demonstration

https://e-pic.elsevier.com

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Access? The dashboard can be accessed

by administrative account holders

using their normal “admin tool”

login details on the admin tool

page. If you are the administrator

you can access the site, provide

others with access and even

determine which widgets you

would like them to see.

If you are not the administrator,

please contact your administrator,

your account manager or your

customer consultant.

https://e-pic.elsevier.com

Elsevier Product Insights for Customers

If the link “forgot password” does not work in e-pic, you can reset your password

on the homepage of ScienceDirect and Scopus by clicking on “forgotten username

or password”

If you do not have a profile yet in ScienceDirect or in Scopus,

you can create a profile by clicking on register. You username will be your

institutionnal email address you have use to register. It is the same credential for

ScienceDirect, Scopus and the Admin Tool

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Access

for other users (and your

own) can be granted via:

admintool.elsevier.com

E-PIC: Your institution’s overview

E-PIC: Your institution’s popular publications

E-PIC: Your institution’s journal demand

incl. the split between front file and backfile

Change the graph’s layout into a chart or a table

Export data as an Excel table or a picture

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E-PIC: Your institution’s ScienceDirect usage

Your ScienceDirect usage:

Adjust the multiple filters and export

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E-PIC: Your institution’s global collaboration

Your institution’s global collaboration:

zoom in the world map to discover your most frequently

collaborating institutions and your co-authored FWCI

TITLE OF PRESENTATION | 21

# of citations received by a document

expected # of citations for similar documents

FIELD-WEIGHTED CITATION IMPACT (FWCI)

Similar documents are ones in the same discipline,

of the same type (e.g., article, letter, review) and of the

same age. An FWCI of 1 means that the output performs

just as expected against the global average. More than

1 means that the output is more cited than expected

according to the global average; for example,

1.48 means 48% more cited than expected.

https://libraryconnect.elsevier.com/metrics

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E-PIC: Your institution’s media mentions

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E-PIC: Your institution’s journal turnaways

The turnaways are unsubscribed or inaccessible

journals that users are trying to access to

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Your journal turnaways: filter per subject areas, change

the type of the data’s view and export in different formats

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E-PIC: Your institution’s book turnaways

& a quick access to your COUNTER report

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Thank you!