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Arabian Travel Market 2019Co-partner Guide

Dubai StandME 3110/3140

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Dubai has established a strong international reputation as a vibrant and diverse destination with a quality hospitality offering, first-class infrastructure and a range of headline grabbing attractions. In a single day, you can experience everything from awe-inspiring sand dunes to lush green parks; from indoor skiing to beautiful beaches; and from historic souks to ultra-modern shopping malls.

These contrasts give the emirate its unique flavour and personality, a melting pot of local traditions with an international lifestyle. Dubai is perfectly located between East and West - with one-third of the world’s population living within a four-hour flight, and two-thirds within an eight hour flight. In addition, our diverse population comprises over 200 nationalities making it a dynamic city where ideas exchange as freely as commerce.

We hope you will have a successful time on the Dubai stand at the Arabian Travel Market and please do enjoy our remarkable city.

Sincerely,

Issam KazimCEODubai Corporation for Tourism and Commerce Marketing

Dear Delegate,

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DUBAI A Remarkable Destination

Dubai is a cosmopolitan city of diversity and contrasts at the crossroads of Europe, Asia and Africa. In the blink of an eye, the city has transformed itself into a buzzing international metropolis.

Dubai brings together the highest standards of comfort and convenience intertwined with the traditional adventure of Arabia.

From bustling souks to breathtaking skyscrapers to the worldclass restaurants and attractions, Dubai is an ideal location to experience.

Its strategic location between East and West means that one-third of the world’s population is within a four-hour flight and two-thirds are within an eight-hour flight. In addition, Dubai’s Airports are served by over 150 airlines flying to over 280 destinations.

Choosing Dubai means choosing a genuine global brand that embodies excellence, opportunity, advancement and partnership

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Why Dubai is an ideal location

Easy to get to

Dubai’s central location makes it one of the busiest travel hubs in the world. Dubai International Airport is ranked the world’s number one hub for international passengers with annual traffic of over over 89 million passengers in 2018.150 airlines operate at Dubai’s two airports, connecting to over 280 destinations across the globe. Dubai’s new airport, Al Maktoum International Airport, will have the capacity to handle 240 million passengers when it’s fully operational.Emirates Airline is Dubai’s flagship, with flights to and from over 160 destinations worldwide. Since launching in 2009, flydubai has become the world’s fastest start-up airline, flying to more than 100 destinations across the GCC, Asia, Africa, India and parts of Europe.

Safe and secure for all

Dubai is a politically stable environment and a safe city for citizens, residents and visitors alike. According to The World Economic Forum, the UAE is the 2nd safest country in the world, making it a reassuring ground for all delegates. Business event delegates also have access to state-of-the-art health facilities and paramedics in hotels.

Rich in adventure and experiences

Adrenaline-pumping desert safaris, luxurious spa breaks, sumptuous meals, relaxing dhow cruises, high-octane skydives and exhilarating theme park rides — just some of the unique experiences Dubai offers its guests. And you will findthat our city is one of contrasts and our people are a melting pot of cultures. The contrast of old and new provides a cultural experience deeply rooted in tradition, set in an ultra modern environment.

Restaurants and entertainment to suit any taste

From Arabic to Asian, French to Mexican and everything in between, Dubai offers food lovers a tantalising array of mouth-watering options to treat your taste buds. And the city is known for its vibrant entertainment and entertainment scene, where you can relax at blissful beach clubs or watch the world’s most exciting horse race.

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World-class infrastructureWell-maintained roads, excellent public transport and connectivity, including the state-of the-art Dubai Metro, are just some of the services you can expect here. Dubai also has modern medical facilities and emergency hospital services.

A great place to do businessThanks to Dubai’s ideal location, excellent connectivity and extensive business services, Dubai has become a centre of trade and commerce for the entire Middle East.

Our government is pro-business, with the most transparent business regulations in the region. Dubai provides tax-free zones, first class physical infrastructure and access to an experienced and skilled labour force.

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DID YOU KNOW?

Two-thirds of the world’s population lives within an eight-hour flight away from Dubai.

Dubai International airport is the world’s number 1 airport for

international passengers.

N°1Dubai is the premier

business events destination in the Middle East.

1ST

66%The World Economic Forum hasranked UAE as the 2nd safest countryin the world.

Dubai is home to more than 200 different nationalities.

20025M

Dubai aims to welcome 25 millionvisitors a year by 2025.

2ND

Dubai is home to numerous worldrecords including the world’s tallestbuilding ‘Burj Khalifa’ that stands at

828 meters.

828M 83%Dubai was named as the “most

cosmopolitan city in the world” in the latest World Migration Report, with 83% of its population foreign born.

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TRAVEL TIPS

Dubai is one of seven emirates that make up the United Arab Emirates. It is considered the global business and cultural hub of the Middle East. In this section, you will find some beneficial travel information about Dubai.

ALCOHOL

Alcohol is only available in licensed hotels and restaurants.

BANKS

All international banks have branches in the city. Working hours are 8am-2pm Saturday to Thursday. ATMs are widely available.

BUSINESS HOURS

Most businesses are open from 8am-6pm Saturday to Thursday. Embassies, consulates and government offices operate from 7.30am-2.30pm.

CREDIT CARDS

Major credit cards such as American Express, Diners Club, MasterCard and Visa are accepted in most hotels and shopping malls.

CLIMATE

A sub-tropical, arid climate ensures clear blue skies almost throughout the year. Winter may see a few light rain showers. Temperatures vary from season to season: January can fall to a low of 15°C/59°F, while July can rise to a high of 48°C/118°F.

CURRENCYThe UAE currency is known as the Arab Emirate Dirham denoted by AED, or more commonly Dhs. One dirham is divided into 100 fils. The

dirham is pegged to the US dollar at a mid-rate of approximately US$1=Dhs 3.679.

DRESS CODE

As a sign of respect for local customs and traditions, a modest dress code is strongly advised. Wearing revealing clothing in public places should be avoided at all times. Swimwear is acceptable only at hotel pools, resorts and beaches. Before leaving those areas, ensure you cover up.

DRIVING

Cars are left-hand drive and proceed on the right side of the road as they do in mainland Europe (Note that international driving permits and overseas driving licences are not valid for private cars the UAE).

GREETING

The acceptable male greeting on meeting a Gulf Arab is to stand up and shake hands. However, for a man to shake the hand of a Muslim woman (and vice versa) is, in most circumstances, considered unacceptable. Local women will usually not offer their hand to a man and will nod and smile instead and some local men prefer not to shake hands with women. If in doubt, wait until a hand is offered when meeting someone for the first time.

HOTELS

Accommodation options vary from luxurious five-star hotels to budget-friendly hotel apartments. Conference, convention, meeting and banqueting facilities are available in most hotels.

LANGUAGE

Arabic is the official language of the UAE. English is widely spoken and understood.

MEDICAL SERVICES

Dubai Health Authority (DHA) regulates all medical services in the emirate. Rashid, Latifa and Dubai Hospitals are operated by DHA itself and all emergency services are free for both residents and visitors. There are many private hospitals in the city and fees vary.

NEWSPAPERS

English: Gulf News, Khaleej Times, The Gulf Today & The National.

Arabic: Al-Bayan, Al-Ittihad, Al-Khaleej & Emarat Al-Youm.

PERSONAL CONDUCT AND ETIQUETTE

Rude and arrogant behaviour is unacceptable. Public displays of affection between a man and woman are considered disrespectful. There is zero

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tolerance for driving under the influence (DUI), and inappropriate behaviour while under the influence of alcohol. Swearing is considered offensive. During the holy month of Ramadan, eating, drinking and smoking in public are strictly prohibited.

PHOTOGRAPHY

Avoid taking photographs of women as it is considered intrusive and rude. Photographing military installations, government buildings and private premises is strictly prohibited.

POPULATION

3.2 million.

RAMADAN

Ramadan is the holiest month of the Islamic lunar calender during which Muslims commemorate the revelation of the noble Quran to the holy Prophet Muhammad (Peace Be Upon Him) The date varies eachyear, in 2019 it is expected to fall on May 5th to June 4th.

SHOPPING

Malls: 10am-midnight Sunday to Wednesday, 10am-1am

Thursday, Friday and Saturday.

Independent retail outlets: 10am-1pm and 4pm-10pm Saturday to Wednesday, 4pm-midnight Friday.

TELECOMMUNICATIONS

Telecom services are providedby Etisalat, Du and Virgin Mobile. Direct dialing is available to most countries. Calls made from one fixed line to another within Dubai are free. The country code is +971 and the area code is 04.

TIME

Dubai operates on Gulf Standard Time (GST), which is GMT+4. There is no daylight saving.

TIPPING

This is not essential but a tip of 10 per cent is appreciated.

UTILITIES

Electricity: The electricity supply in the UAE is 220/224 volts at 50 cycles. US-made appliances may require a transformer.

Water: Bottled mineral water is served in hotels and restaurants and is also available in supermarkets.

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ATM CO-PARTNERSAl Bustan Centre & ResidenceBooth #20Yasser Moussayasser@al-bustan.com

Al Hadaf Travel and Tourism L.L.C Booth #39 Haris KhanHaris@alhadaftourism.com

Al Khoory HotelsBooth #14 Bijay Mahtanibijay.mahtani@alkhooryhotels.com

Al Maha, a Luxury Collection Desert Resort & SpaBooth #M9 Arne Silvisarne.silvis@luxurycollection.com

Al Waleed Palace Hotel ApartmentsBooth #65 Magesh Kumarmagesh@alwaleedhotels.com

Aloft Palm Jumeirah Booth #M7Nedyalka HaydutovaNedyalka.haydutova@aloft.com

Alpha Destination ManagementBooth #C1 Samir Hamadehsamirh@alphatoursdubai.com

Anantara Hotel Palm JumeirahBooth #19 Manish Singhmsingh@anantara.com

Arabian AdventuresBooth #6Deborah BevanAA-BD@emirates.com

Arrival Gate TourismBooth #5 Ivyjoy Salazarivyjoy@arrivalgate.com

Atlanta TourismBooth #1 Mostafa Tahawymostafa@atlantadubai.ae

Aventura ParksBooth #AT6 Hadi Fakhouryhadi@aventuraparks.com

Balloon Adventures DubaiBooth #AT1B Conny Geigerinfo@ballooning.ae

Blue Waters Resorts L.L.CBooth #44 Patrizia Bernardipatrizia.bernardi@caesarsdubai.ae

Burj KhalifaBooth #59 Kiran Korkkor@burjkhalifa.ae

City Première Hotel Apartment- City Première Marina Hotel ApartmentBooth #36 Ismat Huqueismat@citypremieredxb.ae

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City Stay HospitalityBooth #45Basheer IlyasBasheer@CityStayHotels.ae

Citymax HotelsBooth #16 Amber KumarAmber.kumar@citymaxhotels.com

Cosmopolitan HotelsBooth #49 Fawad Yaqubf.yaqub@dubaicosmopolitan.com

Cox & Kings Tours LLCBooth #55 Rajiv SharmaSharma.rajiv@coxandkings.com

Cozmo Travel LLCBooth #25 Deepa Rajeshdeepa@cozmotravel.com

Cultures Tourism Guidance Services LLC - Meet The Locals Booth #66 Khadija Behzad k.behzad@icloud.com

Desert Adventures TourismBooth #7 Anabela Radosevicanabela.radosevic@desertadventures.ae

Dubai Camel Racing Club Booth #52 Abdulla Ahmad Farajabdulla@dcrc.ae

Dubai College of TourismBooth DCTJeff Strachanjeff.strachan@dct.ac.ae

Dubai Culture & Arts Authority Booth #G2 Alanood Alhabroosh Alanood.Alhabroosh@dubaiculture.ae

Dubai DolphinariumBooth #50Mouafak Taklase@dubaidolphinarium

Dubai Frame (Dubai Municipality)Booth #69Hranush Tsaturyanhranusht@dm.gov.ae

Dubai Health Authority Booth #G4Khalid Ali Abdulqaderkaabdulqader@dha.gov.ae

Dubai Marine Beach Resort & SpaBooth #35 Anwar Abdul Khaderanwar@dxbmarine.com

Dubai OperaBooth #61 Joe NahhasJNahhas@dubaiopera.com

Dubai Police Booth #G1 khalifa alfalasik.humaidan@dubaipolice.gov.ae

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Dubai World Trade Centre Booth #34Issam Nizam Issam.Nizam@dwtc.com

Easy Map Advertising LLCBooth #AT2 Sumeet Khuranasumeet@easymap.ae

Emaar Entertainment LLCBooth #60 Hitendra NagwaniHNagwani@emaar.ae

Emerald Palace Kempinski DubaiBooth #4 Clarisse De Arro clarisse.dearro@kempinski.com

Emirates Grand HotelBooth #28 Asif Ansariasif.ansari@emiratesgrandhotel.com

Emirati KashtasBooth #64 Shouq Bin Redhainfo@emiratikashtas.com

Flora Hospitality - DubaiBooth #8 Thomas Kurianthomas.kurian@florahospitality.com

Form HotelBooth #57 Omar Katafagoomar.katafago@form-hotel.com

Fortune Park HotelBooth #46Alok Narulaggm@fortunehotels.ae

Four Points by Sheraton Sheikh Zayed road & DowntownBooth #M10Rekha JayawardanaRekha.Jayawardana@fourpoints.com

General Directorate of Residency and ForeignersBooth #G3 Hind Khalidhnkhalid@dnrd.ae

Grand Millennium Hotel Business BayBooth #11 Adib El KhouryAdib.elkhoury@millenniumhotels.com

Grayton HotelBooth #53Saroj SinghSaroj.singh@graytonhotel.com

Grosvenor House, A Luxury Collection HotelBooth #M5 Ravi BhiraniRavi.Bhirani@marriott.com

H. O. T. Tourism DMCCBooth #27 Mohamed FialaMohamed.fiala@hot-tourism.com

Habtoor Hospitality Booth #2Gellica Pasiongellica@habtoor.com

ATM CO-PARTNERS

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HERO OdySEA LLCBooth #AT 1A Conny Geigerinfo@heroodysea.com

Hysteria Entertainment L.L.CBooth #AT8 Bisher Challahbisher@hysteria.ae

Iventure Card L.L.CBooth #AT4 Kavya Johnsonkjohnson@iventurecard.com

Jood Palace Hotel DubaiBooth #18 Asser Samyasser.samy@joodhospitality.com

JW Marriott Marquis Hotel DubaiBooth #M2 Alma Alfon GandhiAlma.gandhi@marriott.com

Khamas HospitalityBooth #47 Pawan Kachroomd@khamashospitality.com

La Perle by DragoneBooth #AT3 Archith NairArchith.nair@laperle.com

La Ville Hotel & Suites City Walk, Dubai. Autograph Collection HotelBooth #M4Islam HassanIslam.hassan@autographhotels.com

Landmark Hotels & SuitesBooth #22 Mohamad Aliali@landmarkhotels.com

Le Royal Meridien Beach Resort & SpaBooth #M8Karina TovarKarina.tovar@marriott.com

Majestic City Retreat HotelBooth #48Varun Rajvraj@majestichotels.com

Majid Al Futtaim Leisure & EntertainmentBooth #30 Bashar AljbaeiBashar.Aljbaei@maf.co.ae

Mall of the EmiratesBooth #32 Khaled Attallahkhaled.attallah@maf.ae

Mandarin Oriental Jumeira, Dubai Booth #33 Michael Nehmeier mnehmeier@mohg.com

Maru Event Tourism LLCBooth #24 Hongsung Yoonhong@marutour.com

Media One Hotel/ Studio One HotelBooth #54Desy Darmawandesy@mediaonehotel.com

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ATM CO-PARTNERSMeeting Point Emirates - Youtravel.comBooth #26David Loiseau info@meetingpointuae.com

Mercure Hotel Suites & Apartments Barsha HeightsBooth #AC6Natalia Miakushkinaha8v6-sl7@accor.com

Meydan hotel and Bab Al Shams Desert Resort and SpaBooth #9 Anne LiyanageAnne.liyanage@meydanhotels.com

Millennium Hotels & ResortsBooth #C2 Alexander Suskialexander.suski@millenniumhotels.com

Miracle Tourism LLCBooth #13 Kishore KumarKishore.Kumar@dtservices.travel

Myjetski Water SportsBooth #AT5 Mohammed Ibrahimm.alhatan12@gmail.com

Nikki Beach Resort & Spa DubaiBooth #58 Kirsty Danks-Brownsales.dubai@nikkibeachhotels.com

One&Only Royal MirageBooth #12Loay Osmangccsales@oneandonlyroyalmirage.ae

One&Only The PalmBooth #12Abdelrahman AssemAbdelrahman.assem@oneandonlythepalm.com

Orient Tours LLCBooth #51Shantanu S. Mehtashantanu@orienttours.ae

Park Regis Kris Kin Hotel DubaiBooth #21Jane Frazer mcmprkk@parkregishotels.com

Platinum Heritage LLCBooth #AT1CConny Geigerinfo@platinum-heritage.com

priohubBooth #68 Martina Pavanm.pavan@priohub.com

Queen Elizabeth 2 HotelBooth #3 Ahmed Mubarak ahmed.mubarak@qe2.com

Raffles Point Travel & Tourism L.L.CBooth #41Adel HassanAdel.hassan@rafflespoint.com

Renaissance Downtown Hotel, DubaiBooth #M6Elias Monsefelias.monsef@renhotels.com

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Rida International Travel & TourismBooth #23 Nassif Chaminassif@ridaint.ae

Rixos The Palm Dubai Hotel & Suites/Rixos Premium DubaiBooth #AC1 Hanna MiskevichHanna.Miskevich@rixos.com

RODA Hotels & ResortsBooth #29Marijana MihajlovicMarijana.mihajlovic@roda-hotels.comw

Royal Arabian Destination Management DMCCBooth #38Naveen Saldanhamanagement@royalarabian.com

Royal Adventure Travel & Tourism L.L.CBooth #67Mohammad Ali Bin Khammasinfo@ratourism.com

Royal Continental Hotel L.L.CBooth #42 Ahmad Al Arajahmad.araj@royalcontinentalhotels.com

Seawings LLCBooth #AT7 Zelda Soaressales@seawings.ae

Sheikh Mohammed Centre for Cultural UnderstandingBooth #SMCCU Abdallah Bin Eisa Al Serkalassistant.director@cultures.ae

Sheraton Jumeirah Beach Resort Booth #M7Mohamed AfifiMohamed.hussinafifi@sheraton.com

Signature 1 hotel management LLC Booth #10 Ahmad Najibnajib@signaturetecom.com

Sofitel Dubai DowntownBooth #AC4Nathalie El AsmarNathalie.Elasmar@sofitel.com

Sofitel Dubai Jumeirah BeachBooth #AC2Bianca Nastaseh6146-sl@sofitel.com

Sofitel The Palm DubaiBooth #AC5 Dorsai Khaghanih6541-sl10@sofitel.com

Stella Di MareBooth #37 Harssh Siinghharssh.siingh@stelladimare.com

Superjet GroupBooth #31 Maria Rowena Javiermaria@superjetgroup.com

Swissotel Al Ghurair & Swissotel Living Al GhurairBooth #AC3 Khaled AmerKhaled.Amer@swissotel.com

ATM CO-PARTNERSThe PointeBooth #56Meryem Lechkar Meryem.lechkar@nakheel.com

The Ritz-Carlton, DubaiBooth #M1 Raed El KaiRaed.Kai@ritzcarlton.com

The S Hotel Al Barsha LLCBooth #15 Bhalaji VythilingamBhalajiv@s-hotelsinternational.com

The Westin Dubai Mina Seyahi Beach Resort & MarinaBooth #M3 Anna DjuzokAnna.djuzok@marriott.com

Travco LLC Booth #40 Jyoti PanchmatiaJyoti.p@travcotravel.com

Travellers Choice Travel & Tourism LLCBooth #17 Abhishek Shukla Abhishek.s@mytravellerschoice.com

Waldorf Astoria Dubai Palm JumeirahBooth #43 Bassem SaudyBassem.Saudy@waldorfastoria.com

X Dubai LLCBooth #AT19Javad Khoramifarjavad@xdubai.com

Zabeel House Al Seef (Hotel)Booth #62 Catherine YacoubCatherine.Yacoub@zabeelhouse.com

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