DO

SSIE

R

INDEX

1. BUSINESS PHILOSOPHY

MISSION

VISIONVALUES

2. SERVICES

E-COMMERCE

CALL CENTER

ADVERTISING

I am pleased to present the Dossier of our company, Isa International which involves the provision of e-commerce for companies worldwide who wish to enter Mexican, American and Chinese market.

In the following pages detailing all services that offer and consisting each of these. All our sales team is at your disposal to clarify any questions or additional information you need.

Greetings.

Lic. Ana BarbozaCommercial Coordinator.

COVER LETTER

MISSION

Isa International, a company dedicated to providing advice and services of e-commerce worldwide, having a technological cutting edge system and a personal highly qualified to guarantee the satisfaction of our customers in each encounter.We are committed to protecting the environment, the integral development of our staff and the welfare of the society.

VISION

Being the leader in counseling and e-commerce services globally, Being the leader in counseling and e-commerce services globally, by implementing technology first, innovating and developing new services, through the discovery of business opportunities in new markets, further bolstering our presence and customer satisfaction.

VALUES

•Respect•Ethics•Responsability•Constancia •Professionalism •Teamwork and service quality

SERVICES

E - COMMERCE

• General advice e-commerce

• Plan Development Strategic Internet

• Selecting and implementation of platforms of e-commerce

• Trainings on marketing Online

SERVICES

• Social Media and Web 2.0

• Graphic Design and web image

• Web positioning

• Expansion Plan and internationalization

SERVICES

• Change Management

• Legal Aspects e-commerce

• Statistical Analysis, conversions and Follow Up

• Adaptation e-commerce to Mobile Devices (Tablets and Smartphones)

SERVICES

CALL – CENTER

• Customer

• Telemarketing

• Campaigns Loyalty

• Services Post – Sales and Guarantees

SERVICES

ADVERTISING

• Research market

• Advertising campaigns

• Graphic design

www.isainternational.us

@isa.itnl

@isa.itnl

isa international

isaitnl