Don't be the flappy bird of customer service

Post on 09-May-2015

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description

Customer service guidelines we can learn from Flappy Bird. - Don't drive your customers crazy - Offer more than one way to reach you - Customers shouldn't have to try over and over again to talk to you - Remove all customer obstacles - Don't be a one-hit wonder

Transcript of Don't be the flappy bird of customer service

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