Don FraserProfessor, Durham CollegeMaking Your Mark Seminars

For further information please contact:

Don or Lisa Fraserwww.makingyourmark.com

Student Motivation:

The Key to Improving

Retention and Student Success

Durham CollegeOntario

19741,500 students

2011Durham andUOIT14,000students

Don Fraser• 30 years Professor at Durham College, ON• 25 years student retention• Ontario Colleges’ Committee on Retention

Making Your Mark Seminars• Student Motivation, Retention, High-Performance Learning and Teaching • delivered to 350+ colleges• 35,000 college staff

There are three things to remember about education.

The first is motivation. The second is motivation. The third is motivation.

- Terrell Bell, former Secretary of Education

1974 and1985 Thunderbolt

Thunderbolt Thinking

1974: The President’s Motivator - Fear

No more problems or ………

Thunderbolt Thinking

1974: The President’s Motivator - Fear

No more problems or ………

AND…

Do whatever it takes!

There are no rules!

The proper question is not, “How can we motivate others?”

but rather, “How can we create the

conditions within which others will motivate themselves?”

- Edward Deci, Why We Do What We Do

5 Key Student Questions on Day 1

Durham College 1974

5 Key Student Questions on Day 1

Right Start to College/Program

Seminar

Durham College 1974

1. What’s going to happen today? Expectations Expectations:

2. Who’s sitting beside me? Classmates, cohort

3. Who’s teaching me? Faculty team

5 Key Student Questions on Day 1

Right Start to College Seminar

Durham College 1974

1. What’s going to happen today? Expectations Expectations:

2. Who’s sitting beside me? Classmates, cohort

3. Who’s teaching me? Faculty team

4. What’s the educational and career vision?

Do I understand it? Believe it? Want it?

5. What do I have to do to be successful?

Can I be successful? Support…..?

Alumni Success Stories?

6. Other

Student Motivation: The Key to Improving Retention and Student Success

Agenda

1. My Background and Your Perspective: Thunderbolt Thinking2. Motivation Theory: Drive by Daniel Pink 3. Moving from motivation to action to behavior4. Research and Results5. High-Performance Behavior Change: Change or Die by

Alan Deutschman 6. Top 10 Factors in Student Motivation and Retention: Partnership, Care, Capable, Career, Confidence, First Impressions, Follow

Up Day 1 to Graduation, Quality Curriculum, Quality Teaching, Student Services 7. The Right Start to College: Student Motivation8. Best Practices in Student Motivation and Retention9. High-Performance Learning and Self-Management Skills10. Making Your Mark: College and Career Success Skills11. Keep the Box, Poke the Box, Build a New Box12. Resources13. What’s next?

Drive:The Surprising Truth About What Motivates Usby Daniel Pink

Extrinsic Motivation

vs

Intrinsic Motivation

Drive:The Surprising Truth About What

Motivates Us by Daniel Pink

Extrinsic Motivation

Carrots and Sticks1. They can extinguish intrinsic behavior.2. They can diminish performance.3. They can crush creativity.4. They can crowd out good behavior,5. They can encourage, shortcuts and

unethical behavior.6. They can become addictive.7. They can foster short term thinking.

Drive:The Surprising Truth About What Motivates Us by Daniel Pink

Intrinsic Motivation

The Three Elements

• Autonomy

• Purpose

• Mastery of Skills

Jamaica: Students’ Big 4

• If you could teach your faculty about student motivation, what would you teach them?

Jamaica: Students’ Big 4

• Don’t be boring

• We know who you are. We want you to know who we are.

• We use technology every day, why can’t you use it more in the classroom.

• Why is this important to us today, tomorrow and in our future careers?

What MotivatesStudents?

• Fear• Pride• Peers/Parents• Opportunity• Deadlines/Penalties• Grades• Knowledge/Skills/Values/Interests• Future/Career Confidence• Experience• Money• Competition• Independence

Perspective is everything.

Opportunity…..

Drop your baggage

Perspective is everything.

Opportunityisnowhere

Perspectiveiseverything

• from loneliness to belonging

• self-doubt self-confidence

• career indecision career vision

• values conflict commitment

• procrastination just do it

• boredom engaged

• rejection acceptance

• fear of success achievement

• fear of failure confidence

just another course high-performance career $

the parts the whole

content driven career vision driven

course outline skill profile, job market

narrow focus big picture

academic content my future, pride, passion

2.0 high-performance learning

grades me inc and the 8 cornerstones

external motivation internal motivation

workload commitment, 2000 hours

Motivating Students: A Change in Mindset

Capture Student Motivation

• Positive, Professional Atmosphere

• Great 1st Impression

• Ease Anxiety and Fears

• Get to Know Classmates and Faculty

• Introduce Learning Community

• Educational and Career Vision

• High-Performance Change

• Professionals-in-Training

• Self-Management Skills

• Student Success Skills

• Making Your Mark

Communication/Feedback

3 Keys to High-Performance Change

1. Relate 2. Reframe 3. Repeat

The Results

Right Start to College Seminar

• Student Motivation- Confidence +19% improvement (8 weeks later) in students believing they will graduate, NISOD, Innovations Abstracts, Vol.xxvi, No. 16.

• Classroom Atmosphere, motivated and committed students

• Academic Program Culture and Quality

• Word on the Street/Marketing + Facebook

• Enrolment

• KPI (Key Performance Indicators)

• Program Cost/Efficiencies

• Mohawk College, Loyalist College, SAIT

• Florida State College- “First Class”

• The Challenge of Institutional Change

The Three Factors

Alan Deutschman

1. Relate

2. Reframe

3. Repeat

Fear gets attention, it doesn’t get change

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RelateReframe

Positive Context

Professional-in-TrainingPartnership

• Who are you?

• Who are we?

• Where are we going?

• How can we get there within a professional-in-training/ learning community partnership?

• How will this be valuable in my career and life?

Repetition

• the number of days to change a habit

• the number of hours to develop the 1st level of high performance change

Repetition • 21-45

the number of days to change a habit

• the number of hours to develop the 1st level of high performance change

Repetition • 21-45

the number of days to change a habit

• 2,000

the number of hours to develop the 1st level of high performance change

Top 10 Factors in Student Motivation and Retention SM = P [C4 + Fl + FU + QC + QT + SS]

Self-Management Skills

Student Motivation = RetentionStudent Motivation #1 Factor in Retention

Career Vision and Relationship #1 and #2 Factors in Student Motivation

Self-Management #1 Factor in Career Success

Top 10 Factors in Student Motivation and Retention

SM = P [C4 + Fl + FU + QC + QT + SS] Self-Management Skills

• SM Student Motivation• P Partnership• C1 Care• C2 Capable• C3 Career• C4 Confidence

•

• FI First Impressions• FU Follow Up Day 1 to Graduation• QC Quality Curriculum• QT Quality Teaching• SS Student Services• Self-Management Skills

PartnershipFactor 1

• Students

• Faculty

• Student Services

• Recruiting/Admissions

• Support Staff

• Management

• Student Associations

• Residences

• Industry/Accreditation

• Advisory Committees

• Alumni

• Family

• Financial Resources, Government, …….

CareFactor 2

• Smile• Body Language, Mirror Neurons

• Name, Tags, Tents

• Listening

• Support, Icebreakers

• Do you know me/my story?

• Best Practice: Dr. Griff• BP: Brian Little: ‘The 5.0 Harvard

Professor• How’s it going? Rate out of /10

CapableFactor 3

Do you see who I can become?

Focus on strengths, not weaknesses.

Building Competencies.

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CareerFactor 4

• Me Inc & The 8 Cornerstones of High Performance Careers

The 8 Cornerstones of Me Inc.

Credit: Making Your Mark, 9th edition, Lisa Fraser

Coaching Confidence

Factor 5

There’s only one chance to make a first impression.Factor 6

The Right Start to College Seminar

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The Right Start to College Seminar

More First Things First

• First Expectation

• First Connection, Relationship

• First Motivation

• First Behavior Pattern, Habits

• First Tradition, Assignment

• First Result, Feedback, KPI

9 am Comfort Level:4/10

• “Ready to make a fresh start”

• “Wondering if I made a big mistake”

• “Overwhelmed”

• “Excited”

• “About to cry”

• “Having second thoughts”

• “Anxious”

4 pm Comfort Level: 9/10

• “Excited about the possibilities”

• “Comfortable, positive”

• “More confident”

• “Well informed”

• “The day met my expectations”

• “It’s not going to be easy, but it’s achievable, with the right approach”

• Agenda• Name Tent/tag• Program Handbook• College Day Timer• Making Your Mark• Student Association/Orientation

Information• Student Services Information

The Right Start Seminar Kit

9th edition, Lisa Fraser

Career Vision

• Industry Overview

• Job Sectors

• Skill Profile

• Work Experience (Co-op, Volunteer)

• Program of Studies

• Accreditation

• Alumni Success Stories

Program Handbook

• Welcome from Faculty• Faculty Bios• Industry Overview /Job Market• Career Vision/Skill Profile• Program of Studies• Experimental Learning• Key Dates• Accreditation• Professional Resources• Advisory Resources• Advisory Committee• Alumni Success Stories

The Results

Right Start to College Seminar

• Student Motivation- Confidence +19% improvement (8 weeks later) in students believing they will graduate, NISOD, Innovations Abstracts, Vol.xxvi, No. 16.

• Classroom Atmosphere, motivated and committed students

• Academic Program Culture and Quality

• Word on the Street/Marketing + Facebook

• Enrolment

• KPI (Key Performance Indicators)

• Program Cost/Efficiencies

• Mohawk College, Loyalist College, SAIT

• Florida State College- “First Class”

• The Challenge of Institutional Change

Best PracticesDay 2 to GraduationFactor 7

Leadership Camp

Maximizing Motivation

• Academic program Twitter

• Grad success stories

• Program Web page: Video Alumni

• Feedback 1st day, 1st month, 1st semester

• Core advisor: pre- semester in-home student visit

• Local alumni/first year students summer reception (Queens University)

• Great books/library and web resources

• Alumni-Student Sport Management Program Conference

Maximizing Motivation

• Social activities by program• Periodic check ins: ‘how’s it going’ pg.19

• Linking students to support systems

• Relevant, current curriculum + skill profile

• Quick grading turnaround and feedback

• Back-on-track program

• Pre-exam Study Guide Seminar

• Conferences, field trips, program bulletin boards

• Service Learning, Internship

ProgramAcademic Handbook

CurriculumFactor 8

• Welcome from Faculty• Faculty Bios• Industry Overview /Job Market• Career Vision/Skill Profile/Learning Outcomes

• Program of Studies/Curriculum• Experimental Learning• Key Dates• Accreditation• Professional Resources• Advisory Resources• Advisory Committee• Alumni Success Stories

The 8 Cornerstones of High Performance TeachingFactor 9

• First Impression • The Power of the Faculty Team, Program Culture

• The Power of Who, Relationship

• The Power of Why• The Power of Belief, Expectation, Confidence

• The Power of What, Content, Curriculum

• The Power of How, Engagement, Tools,Technology

• The Power of And, Teaching Strengths

• Brian Little, The 5.0 Harvard Professor• Your story of great teacher• Roueche, J.E., Milliron, M.D. & Roueche, S.D. (2003). Practical magic:

On the front lines of teaching excellence. Washington D.C.: Community College Press.

Student ServicesFactor 10

• Peer Tutoring

• Supplemental Instruction

• Learning Resource Center

• Disability Service

• Career Services

• Alumni Network

• Student Association

• Clubs and Organizations

• Recreation Service

• College Sports

Making Your Mark: 20 Interactive Exercises

1. Getting to Know You! Icebreaker - 3 Options

2. Vision/Signature Exercise

3. Characteristics of High-Performance:

Me Inc. & 8 Cornerstones

4. Pyramid of Success, John Wooden, Coach Emeritus, UCLA

5. The 100 Test

9th edition, Lisa Fraser

High-Performance Learning not study skills

Self-Management Skills

#1 Factor in College and Career Success

7 Stages of High Performance Learning

1. Review past academic performance

2. Explore limiting beliefs

3. Identify positive and negative motivators

4. Identify high-performance techniques and systems

5. Create new patterns and systems

6. Evaluate short-term results

7. Adapt a lifelong approach to academic and career success

Don FraserMaking Your Mark Seminars

Resources

• www.makingyourmark.com• info@makingyourmark.com• Making Your Mark, 9th edition• Instructor manual and teaching resources• Retention documents, retention research,

podcast, Starlink video• Youtube/makingyourmark9 videos

1-877 492-6845: please contact Don or Lisa Fraser

Thank you for your participation!

Don Fraser

info@makingyourmark.com

www.makingyourmark.com

877 492-6845