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Member community sharing best practices since 1997

Harness the Insight & Experience of 35,000 IT Professionals

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Implications from Leadership Paradox

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Build core process governance

Step-by-step- guidance with tools and templates to optimize or re-engineer 45core processes. Based on the COBIT framework.

Implement projects successfully

Get end-to-end project guidance with tools, templates and workshops. Covers Applications, Infrastructure and Strategy & Leadership.

Talent & leadership

Strategies on how to lead your team effectively. Training, engaging , attracting talent, team development

Talk directly with Analysts to achieve Greater project success

Unlimited Analyst Interaction

Evaluate IT’s performance

• CIO Business Vision - Reveal yourorganization’ssatisfaction with IT’s core services.

•End User & Application Feedback•PPM Assessment•Process Governance•CIO/CEO Alignment

Save time, maximize IT resources

• Custom Vendor Short listing•Contract Reviews•Templates & Policies – 858•Tools – 862 •Job Descriptions – 144•Webinars

Overview of Main Services

Process & Project Blueprints BENCHMARKING & DIAGNOSTICS

TOOLS & RESOURCES

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Blueprint vs. Whitepaper

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The Key to Repeatable Success is through Process

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Service Management

IT Continuity Management / BCP

Information Security Management

Service Catalog Design

Service Level Management

Availability & Capacity Management

Change & Release Management

Asset Management

Configuration Management

Service Desk Optimization

Incident & Problem Management

Operations Management

Application Development

Application Rationalization

Identity Access Management

How we Integrate with ITIL V.3

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Measured Value – Data Driven Reports

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Point-by-Point Comparison