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TABLE OF CONTENT
Chapter 1 Introduction to the Report page no
1 Background of the study…………………………………………………………...…………………16
2 Objective of the study ……………………………………………………………………………… 16
3 Work force…………………………………………………………………………………………….17
4 esearch !ethodo"ogy………………………………………………………………………………..17
# $istory of %%% &'(………………………………………………………………………………….17
6 (e)art!ents of %%% &'(……………………………………………………………………………17
7 $u!an resource de)art!ent of %%% &'(……………………………………………………………1*
* +na"ysis and eco!!endation………………………………………………………………………1*
Chapter 2
1 $istory……………………………………………………………………………………………….1,
2 -ua"ity )o"icy ……………………………………………………………………………………….2
3 %o!)any /"ogan ……………………………………………………………………………………2
4 %o!)any e0)ansion …………………………………………………………………………………21
# Board of directors ……………………………………………………………………………….…..21
6 (e)art!ents structure of $ de)art!ent …………………………………………………………22
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7 resent day in for!ation …………………………………………………….…………………….22
* stab"ish!ent of the factory ……………………………….……………………………………..22
, hu"a! aru5ue rou) ……………………….…………………………………………….…….23
1 ounder of the grou) ……………………………………………………………………….…….23
11 rou) key )ositions …………………………………………………………………….….……..24
12 Objective of the grou) ……………………………………………………………………………2#
ision ……………………………………………………………………………………………2#
a"ues of the grou)
14 roject of the grou) ……………………………………………………………………………..2#
14.1 aru5ue )rivate "i!ited …………………………………………………………………………26
14.2 %herat %e!ent "i!ited ………………………………………………………………………….26
14.3 %herat e"ectric ………………………………………….……………………………………….26
14.4 ir)ure khas sugar !i"" ……………………………..………………………………………….26
14.# %herat a)er /ack …………………………………..……………….………………………….27
.14.6 reaves akistan 8)vt9 &'( ……………………..……………….…………………………….27
14.7 reaves air:conditioning 8)vt9 &'( ……….………….………………………….……………27
14.* reaves carbon )roducts …………….…………………………………………………………27
14., adian hydro )o;er ………………………………………………………………………….27
Chapter no 3 DEPARTMENTATION OF TE OFFICE
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3.3 +ckno;"edg!ent ………………………………………………………………….…………….37
3.4 0cise office ………………………………………………………………………………….…..3*
3.# (ea"ers …………………………………………………………………………………………....3,
3.6 (ai"y dis)atch re)ort ………………………………………………………………………….…4
4 %O?' (+'
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3.6.1.12 )acking )"ant …………………………………………………………………………….4#
3.6.2 O'=
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.8.4 ro!otion ……………………………………………………………………………………………#*
.8.5 ro!otion +ctivities of %%%& ………………………………………………………………………#*
+9 ersona" se""ing ………………………………………………………………………#*
B9 /a"es )ro!otion ………………………………………………………………………#,
8.5.1 /a"es ro!otiona" +ctivities ……………………………………………………………………..#,
*.4.3. Others ro!otiona" unctions ……………………………………………………………………….#,
+9. ub"icity ………………………………………………………………………………6
B9. ub"ic e"ations ………………………………………………………………………6
%9. +dvertising …………………………………………………………………………...6
Chapter no ! u"an Re#ource Manage"ent Depart"ent
1 ecruiting )rocess in %%% &'( ……………………………………………………………………...61
1.1 +dvertise!ent ………………………………………………………………………………………61
1.2 +))"ication +rriva" ………………………………………………………………………………….61
1.3 /creening …………………………………………………………………………………………….61
.1.4 Written 'est. …………………………………………………………………………………………61
.1.5 =ntervie; ……………………………………………………………………………………………..61
1.6 edica" %hecku) ……………………………………………………………………………………..61
.1.6 Background =nvestigation. …………………………………………………………………………...61
.1.7 +))rova" &etter ………………………………………………………………………………………61
.1.8 robation or 'rai" eriod. ……………………………………………………………………………61
1.1 %onfir!ation &etter …………………………………………………………………………………..61
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4.2.2 /)ecia"iAed 'raining …………………………………………………………………67
4.2.3 On the ob 'raining …………………………………………………………………..67
4.2.4 /e!inars and Worksho)s …………………………………………………………….6*
4.2.5 Off the ob 'rainingC%ourses ………………………………………………………...6*
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#.1.# inancia" he") …………………………………………………………….….73
#.1.6 =/O ,2 certified …………………………………………………………..73
#.1.7 &ocation ………………………………………………………………….…..73
#.1., ?sage of o;n e"ectricity and )a)er sack ……………………………………..74
#.1.1 best )ricing strategy …………………………………………………………74
#.1.11 0)ort to +fghanistan ……………………………………………………….74
#.1.12 Best distribution channe" ……………………………………………………..74
#.1.13 (eve"o)!ent arketing E so"e )roducers ……………………………………74
#.1.14 $igh ducated /taff …………………………………………………………..74
#.1.1# &atest 'echno"ogy ……………………………………………………………..7#
#.1.16 %o!)uteriAed rocedures and syste! ………………………………………….7#
#.1.17 a; !ateria" ……………………………………………………………………7#
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#.3.2
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DEDICATION
They feed me
when I was
hungry g!"e me
#$reng$h when I
fee% wea&
'r($e)$ed me
when !n
Danger $augh$
me $( wa%& (n myfee$ nursed me
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*hen hur$ en)(uraged me when de+e)$ed and
,e%'ed me %!"e h(n(ra-%e !n $h!s w(r%d
I ded!)a$ed $h!s hum-%e eff(r$ $( my
/es'e)$ed 0aren$s $ea)hers
*!$h %("e and gra$!$ude.
PREFACE
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'he )ur)ose of internshi) is basica""y to judge the basic kno;"edge of the student regarding his fie"d
of s)ecia"iAation. =t he")s the e0a!iner in kno;ing about the degrees to ;hich the student has
ac5uainted hi!se"f ;ith the
kno;"edgeD ;hich he has ac5uired
in the c"assroo!D in its a))"ication
in the )ractica" sha)e or in the rea"
;or"d instead of du"" and
co!)"icated to)ics interesting and
usefu" to)ics have been inc"uded
to achieve the end it has been
;ritten for. 'hese to)ics have anoutstanding and ins)irationa"
va"ue for a"" it a readers.
irst"y = a!D thankfu" to +""ah
a"!ighty for enab"ing !e to
acco!)"ish this re)ort. = ;i""
+";ays be gratefu" a"" the
)rofessors of the %ecos university;ho he") !e during the re)ort.
+nd s)ecia" thanks to /ir ohsin
;ho has been a constant source of
ins)iration and encourage!ent for
!e during this entire )eriod.
= a! a"so indebted to !y
)arentsD sib"ingsD co""eagues and
friends for their inva"uab"e
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su))ort one ;ay or the other. &ast"yD = )ray !y +""ah to give a boost to ce!ent sector in the best
interest of akistan
$a))y regarding
AC)NO&LED*EMENT
= )ray to odD a"!ighty ;ith due s)ecia" thanks to !anage!ent of %harat %e!ent %o!)any and to the
e0ecutive director . +!er ra5ue for )roviding !e the o))ortunity to gain )ractica" e0)erience in
esha;ar office and factory in %herat. (uring the internshi) ;ho"e staff ;as very coo)erative and
friend"y. /)ecia" thanks to (e)uty gr /a!een anD de)uty !gr iraj u"D (e)uty gr accounts 'i"a
ohdD /enior gr ad!inistration /aif u""ah khan Baber !gr in charge ohd +"iD dis)atch !gr +bdu"
ajeed BaberD !arketing officer
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E+ECTI,E %-MMAR'
=ndustria" deve"o)!ent is the )ri!ary re5uisites of any country. %e!ent industry of a country is very
i!)ortant sector of the econo!y. 'he rising de!and of ce!ent )ose big cha""enge to the ce!ent
industryD s)ecifica""y to those ;ho have an a!)"e share "ine %%% &td.
ore es)ecia""y the hu!an resource !anage!ent de)art!ent of %%% &td is the !ajored e!)hasis of
this study. 'his gives an overa"" revie; of the %%% &td. =t co!)ose of five cha)tersD %%% &td. $istory
and organiAation structureD (e)art!entation the officeD hu!an resource de)art!entD ana"ysis and
reco!!endation about $ and genera" etc.
%herat ce!ent is the one of the "argest co!)any of hu"an ar5ue grou). %herat ce!ent co!)any ;as
incor)orated at >arachi on ay2# 1,*1 as a )ub"ic "i!ited co!)any. =t registered in >arachi stock
e0change on u"y *D 1,,*.
'he tota" area of the "and is 221, cana"s and 4 ar"as ;ere obtained on "ease fro! the govern!ent of
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'he foundation stone of %herat %e!ent %o!)any ;as "aid on 1st anuary 1,*2 by )resident of akistan
enera" Gia u" $a5. =t@s started its )roduction on 1 th anuary 1,*# after its inauguration by the
overnor of
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Chapter no 1
INTROD-CATION TO TE REPORT
1.1 Bac/ground o0 the #tud
+s the internshi) is the re5uire!ent of BB+ degree in hu!an resource !anage!ent for
;orking for 4# days in any industria" institution. 'he )ur)ose of internshi) is to give a )ractica" touch
to the students by ;orking in any organiAation environ!ent and to )ut ;hat they have "earned in the
books in to )ractice.
/tudents are then re5uired to ;rite a re)ort on ;hat they have "earned during their internshi) .soD the
%%% &'( ;as )referred in order to get !ore kno;"edge about the organiAation.
1.2 Oecti4e# o0 the #tudie#
'he basic objective of conducting this study ;as to fu"fi"" the re5uire!ents of BB+ degree
at %%O/ ?niversity of =' +
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• 'o ana"yAes the different section %%% &td.
• 'hrough the efficient ;ork taking an e!)"oy!ent o))ortunity in %%% &td
1.3 &OR) %COPE
'he internshi) )eriod ;as of 4 days and this )eriod ;as not sufficient for
co""ecting dataD understanding ana"yAing the "arge organiAation "ike %%% "td. !ost of re)ort is the resu"t
of )ri!ary data and "east is based on the secondary data. in %%% &tdD !ost of the internshi) )eriod ;as
s)ent in the different sections "ike bookingD dis)atchD co!)uter Daccount and !arketing sections. doing
internshi) in %%% &td ;as a great e0)erience in ter!s of "earning ho; to ;ork in the organiAation and
ho; to !eet ;ith different )eo)"es in the organiAationa". /tructure and a"so observed ;hat had "earnt
fro! the te0t books during study )eriod.
1.! RE%EARC METODOLO*'
'he !ethodo"ogy for the co""ection of data is !ost"y based on the )ri!ary
data sources i.e.D observation as ;e"" as the infor!a" intervie;s and discussions ;ith the staff of the
co!)any and it "east de)end on the secondary data sources i.e.D the )rint and the e"ectronic !edia "ike
booksD annua" re)ort of the co!)any and internet res)ective"y.
1.$ I%TOR' OF TE CCC LTD.
=n cha)ter no 2 is a"" about history of %herat %e!ent %o!)any "i!ited
5ua"ity )o"icy )"ant e0)ansion and board of directed.
1.( DEPARTMENTATION OF TE OFFICE
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=n this cha)ter no3 = discuss so!e de)art!ent of the office such as booking that
ho; the dea"er can !ake booking and after the booking de)art!ent dea"er can )"anning according to
the de!and of his sub:dea"er.the )"anning de)art!ent can send to dis)atch de)art!ent ;hich is in
factory.
%o!)uter de)art!ent ;ork that ho; the a"" co!)uter of office connected and ho; it ;ork
and save the data for the record.
arketing section acts "ike a bridge bet;een %%% &td and dea"ers. 'here are different ty)es
of )eo)"e in the !arketD they differ fro! each other
1.5 RM DEPARTMENT
=n this de)art!ent of the organiAation ;e are discuss a"" the )rocess of the recruit!ent in
the factory
1.6 ANAL'%I% AND RECOMMENDATION
=n this )art of the re)ort = e0)"ain and give reco!!endation about the organiAation
)ositive and negative as)ect.
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Chapter 2
I%TOR'7
Before 1,*1 there ;as an association ;ho created O
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'he factory had the ca)acity to )roduce 146 tons of ce!ent )er day but after )"ant e0)ansion
in 1,,3:,4 its )roduction ca)acity has increased to 24 tons )er day.
'he )"ant e0)ansion ;as co!)"eted in October 1,,4. But the recent )roduction of the factory is
33 tons )er day.
8-ALIT' POLIC'7
We ;ant %herat %e!ent %o!)any to be regarded by our custo!er and our e!)"oyees as the
best and the !ost )rofitab"e organiAation in the !arket ;e serve.
We seek innovation and i!)rove!ent in every )art of our businessD through a syste! of ideasD
suggestionsD feedback and a))"ication.
very !e!ber of %herat %e!ent %o!)any &i!ited continuous"y )erceives 5ua"ity
i!)rove!ent through )roceduresD designed to )rovide the kno;"edge and ski""s needed to achieve the
goa" of our 5ua"ity )o"icy in "ine ;ith custo!er re5uire!ents and by adhering to a))"icab"e statutory
and regu"atory re5uire!ents re"ated to )roduct.
TE COMPAN' %LO*AN7
9BIND 'O-R BRIC)%9
I%O :;;2 CERTIFICATION7
=/O ,2 is a 5ua"ity assurance !ode" !ade u) of 5ua"ity syste! re5uire!ents. 'his !ode"
a))"ies to the organiAations that )roduceD insta""D and service )roducts. =/O e0)ects organiAations to
a))"y this !ode"D ad to !eet these re5uire!ents by deve"o)ing a 5ua"ity syste!. %herat %e!ent
%o!)any is an =/O ,2 certified co!)any and fo""o;s sections on !anage!ent and contract revie;
re5uire!ents etc.
E+PAN%ION OF TE PLANT7
'he factory had the ca)acity to )roduce 146 tons of ce!ent )er day but after )"ant e0)ansion
in 1,,3:,4 its )roduction ca)acity has increased to 2# tons )er day. 'he )"ant e0)ansion ;as
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co!)"eted in October 1,,4.
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Manger R Depart"ent
A##i#tant Manger
%enior R o00icer
R o00icer R o00icer R o00icer
2.6 In0or"ation o0 the pre#ent da
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2.12 *RO-P )E' PO%ITION%
&ate hu"a! aru5ue re!ained on severa" key )ositionsD ;hich are "isted be"o;.
• enera" !anger east =ndia rai";ays
• %hair!an cotton board u"in board
• %hair!an akistan industria" board cor)oration
• %hair!an akistan ordinance factories
• /ecretary to !inistry of industries ovt. of akistan
• overnor of for!er east akistan
• edera" !inister of co!!erceE defense
• ECTI,E%
roviding high 5ua"ity gray ort"and %e!ent
• %usto!er@s satisfaction
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'aking )art in co!)uteriAation. .g. u)dating the ;ho"e hu"u! faru5ue grou) of co!)anies to the
test state of the art techno"ogy.
• 'o beco!e the "eading !anufacturers of gray ort"and ce!ent.
,I%ION
Be the "eading !anufacturers of gray ort"and ce!ent in akistan.
,a
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'his co!)any )roduces the high 5ua"ity grey ort"and ce!ent. it is one of 'he "eading and !ain
su))"ier of ce!ents to arachi stock e0change 8>/9 and &ahore stock e0change
8&/9.
2.1!.3 CERAT ELECTRIC
%herat e"ectric is a ca)tive )o;er generation )"ant. =nitia""y it ;as a se)arate co!)any no; it is
o)erating as a de)art!ent of %herat %e!ent %o!)any and fu"fi""ing a"" the e"ectricity re5uire!ent of
the co!)any
2.1!.! MIRP-R )A% %-*ER MILL% LIMITED
=t is a )ub"ic "i!ited co!)any estab"ished in 1,#4 and is "isted on >arachi stock e0change. =t is
a!ongst the to) ten sugar )roducing !i""s in akistan. =t has the honor of ;inning the stock e0change
shie"d for the year of 1,*1:*2D 1,*3:*4 and 1,*#:*6 res)ective"y.
2.1!.$ CERAT PAPER?%AC) LTD
anufacturing )"ant of cherat )a)er sack is situated at adoon a!aAai this co!)anysu))"ies the )a)er bags for cherat %e!ent %o!)any and a"so too !any other ce!ent !anufacturing
co!)anies.
2.1!.( *rea4e# Pa/i#tan @P,T Ltd.
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'his co!)any has got the e0)ertise in different fie"ds "ike engineersD erchantsD contractorsD
and s)ecia"iAed services in engineering e5ui)!entsD diese" generating sets sugar !i""s )"ants etc.
2.15.5 *rea4e# air?conditioning @P,T Ltd.
'his co!)any ;as estab"ished in 1,7#D ;hich is )roviding services re"ated to air:conditioning
engineering ;orkerD design and erection e5ui)!ent.
2.1!.6 *rea4e# caron product#
=t ;as estab"ished in 1,4, under the na!e greaves %o!)ton akistan "i!ited. =t
!anufactures carbon )roducts inc"uding carbon brushesD !echanica" sea"sD and carbon "ubricating ringsD
carbon bearing and e"ectrica" inserts.
2.1!.: Madian hdro poer
=t is the hydro )o;er co!)any ;orking to generate e"ectric in the area of the adian. 'his
)roject starts ;ith /hiraAi =nvest!ents 8'9 &td.
CAPTER ?3
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DEPARTMENTATION OF TE OFFICE
'he organiAation deve"o)!ent is de)end on the good de)art!ent for that every organiAation can
divided in to different de)art!ent. 'he %%% &td can a"so divide in to so!e de)art!ents or internee can
;ork in this de)art!ent. (e)art!entation is the gathering of )eo)"e for business activities in order to
distribute the ;ork"oad and to i!)rove the efficiency of co!)any. +ny de)art!ent in the co!)any has
its o;n assigned function. =n %%% &td. 'here are the fo""o;ing de)art!ents that are ;orking for the
gro;th and efficiency of the co!)any.
• Booking de)t
• "anning de)t
• (is)atch de)t
• %o!)uter de)t
• +ccount de)t
• roduction de)t
• acking de)t
• arketing de)t
• $ de)t
3.1 BOO)IN* DEPARTMENT
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irst the !arketing officer visits the !arket. $e served there for survey and for de!and they
a"so check the ce!ent brands and the co!)etitive dea"ers. 'hey a"so check their dea"ersD the 5ua"ity of
their ce!ent and the )rob"e! faced by their dea"ers. 'hey a"so note the rate of e0 factory and "anded
cost. By that ;ay they search for ne; dea"ers. 'hey a"so see the ne; dea"er@s area that the other dea"ers
do not affected by hi!. 'hen they send these infor!ation@s to the !arketing !anger. 'hen they decided
;hether to give hi! the dea"ershi) or not. 'hen the !arketing officer for;ards the a))"ication ;ith his
suggestion to !arketing. When they a))roved it then they take security fro! hi! and then they
issue hi! the dea"ershi). 'he dea"ershi) code has been )rovided to hi! that code he") hi! in booking
)"anning and dis)atch. 'he booking she"" be !ade in advance and it !ust be in )ay orderD )ay in s"i)D
((D E ''. When the dea"er de)osits the !oney he got the recei)t fro! bank he sends that recei)t to
account section they check that in "edger of the dea"er na!e. 'he account officer then check the )rice ofthe ce!ent and then he ;rite on the back side of the s"i) that ho; !uch 5uantity of ce!ent ;i"" be
a""o;edL
ro! here the )rocedure of the booking starts. 'hat is ti!e saving )rocedure done on the "atest
user interface soft;are. very thin is given in it they just give the dea"er codeD 5uantity and a!ount.
'he co!)uter gives hi! booking order noD ;hich is very he")fu" in the )"anning and dis)atch. Booking
officer get t;o )rint outs one he gives to dea"er and other one he send it to account office. $e a"so )ut
)ay s"i) in to his record. 'he booking is saved in his co!)uter ;henever he is re5uired he can check itfro! )ay is s"i) record. 'he !oney !ust be de)osit in %BD +B&D /%B in the account of %%% &td.
3.1.1 Dai
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(ai"y booking re)ort is )re)ared in order to kee) the dai"y record of the custo!ers ;ho
)urchases the ce!ent. 'his re)ort contains the na!e and the Aones of the custo!ersD custo!ers codeD
5uantity orderedD rate )er tonD tota" a!ount of the orderD cash or credit order and the bank code ;here
the custo!er has de)osited the !oney.
Dea
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address so that is right. But if he ;ants to send the orderD it de)ends on the dea"er. 'here are so!e
restrictions a"soD if a dea"er sends the order to so!e ;here e"se. ay be the road is not too good or the
conditions are not suitab"e then the )"anners has to )rovide a"ternate of it. 'he dai"y )"an is send to the
dis)atch office on beha"f of the booking orders. When the )"an is send to the dis)atch of 1 tons the
trans)orter have 7 trucks so the 3 )ending trucks ;i"" be de"ivered ne0t day. 'he )"anner a"so has to
a"so see the )ending dis)atch. 'he )"anner a"so has to see the J of de"ivery in each and every sector.
'he )"an ;i"" be arranged on the basis of t;o )rovinces dis)atch J and e0)ort to +fghanistan. 'he
booking can be reserved for so!e days de)end on dea"er choice. riority is the !ost i!)ortant )art of
the )"an. Whenever the )"an is !ade they see to;ards )riority that ;hat area of )rojects they have to
)refer. Whi"e )re)aring the )"an these things are )ut into consideration. /tock in handD back"og )osition
in sa"e officeD ;eather situationD the ho"dingD )o"itica" and "a; and order situationD road )ositionD seasonof cro)sD avai"abi"ity of the carriageD de!and in the !arketD )enetration of the co!)etitors in the
!arket.
3.2.1 Priorit proect#
3.2.1.1 *o4t. and pu
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3.2.1.! Aid agencie#
'hey a"so give )riority to the
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ce!ent rose after de)ositing of a!ount by custo!erD then this co!)any i"" dis)atch ce!ent u) to the
de)osited a!ount.
(is)atch is the de)art!ent under the sa"e office .the sa"e office sent )"an by e!ai" the )"an received by
dis)atch office do;n"oad in orac"e dis)atch office !eans do;n"oad )"an o)tion tab"e after the
do;n"oad )"an it is )rinted that is dis)atch office give the areas distance in 5uantity to contractors.
'here been invo"ued12 )ersons in dis)atch de)art!entD ;orking in t;o shifts. ro! 4 to 2 and fro! 2
to 4.
Contractor#
+ffridi fargo goods
e!an shin;ari goods
/ahibAada engineering goods
ushtiarika dara goods
+ k khattak goods
esha;ar "ahore goods
heghi goods
/e"fCo;n good
/he )"an destination and 5uantity divided a!ong the contractor .the contractor ;rite in a to entry )ass
for each truck
3.3.1 Entr pa##
'he fo""o;ing data shou"d ;rite in the entry )ass
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'ruck nu!ber
-uantity
"an nu!ber
/eria" nu!ber
(estination
'he dis)atch office is entry in the )"an fro! the entry )ass Dtruck nu!ber and ;rite on the entry
)ass seria" nu!ber D)"an nu!ber sa!e truck about the 5uantity and send to the !ain gate .the !ain gate
is contro""ing in out in factory receding entry )ass 1 send to dis)atch office and other give to the truck
driver .
'he truck entry the truck 1st he goes to ;eight bridge for the truck ;eight .;eight bridge is a
;eithgt!ent office the factory )urchases any ite! is a turn fro! the ;eight at for "oading truck ;i"" b
;eighted for "oading the ;eight bridge to b track nu!ber and 5uantity and tar ;eight before the "oad
truck
+fter un"oad the truck kee) tar ;eight go to taken )"an .)acking )"an is an under a factory it is
)acking fro! store ce!ent si"o the dai"y ta""y c"erk received the entry )ass fro! the driver and dai"y
entry )ass nu!ber seria" nu!ber ;ith the )acking )"ant )"an nu!ber seria" nu!ber entry !ark that )"an
nu!ber and seria" nu!ber in )"an
'he ta""y c"erk !ark to ta""y sheets fro! the entry )ass and dai"y sheet define the fo""o;ing fie"d
"an no
/eria" no
(estination
Bags
(ate
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'ruck no
+nd ;hen truck "oad c"erk is sign origina" co)y and give dai"y sheet to the drivers. 'he "oad truck is
given the ta""y sheet to ;eighte!ent are enter ta""y sheet no in register and )rint the 3 co)ies "oad truck
groo!s ;eight and tar ;eight and net ;eight and ta""y "oad 5uantity tons into the ;eight.
Be"o; define the ;eightiest e5ua"s the fo""o;ing.
.
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(river gives the ta""y sheet to the dis)atch office for the invoice. When !ain get back the enter
)ass to the dis)atch office is entry the )ass in dis)atch )roject !ain entry )ass o)tion and after
generated invoice on to entry )ass truck no and seria" no 5uarry about their 5uantity ;hen invoice
generated then t;o co)y )rinted invoice.
3.3.2 In4oice
=nvoice is a docu!ent send by a su))"ier to a custo!er that ite!iAe the )roduct su))"ied to the
costu!erD the )ricesD and the tota" a!ount of the !oney o;ed by the custo!er for their )roducts.
=nvoice is usua""y sent at the ti!e of the )roduct is received.
=nvoice is containing the fo""o;ing.
• =nvoice no
• Booking order no
• -uantity
• roduct destination
• =nvoice date
• -uantity in ton
• ate )er tons
• 'rade discounts
• /a"e ta0 )ay!ent
• 'a0 e0c"usive vo"u!e
• (e"iver address
• "an no and seria" no
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3.3.3 Ac/no
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• Bags
When gate )ass !ade in the e0cise office then t;o co)ies the gate )ass and co)y Weight Bridge
to drivers. When driver co!e to the dis)atch office then give t;o co)y gate )ass and ;eight!ent card.
'he dis)atch office check gate )ass and ;eight!ent card ;hen corrected the sign and sta!) and
one co)y ;eight!ent card for record and one co)y give to the driver 2 co)y gate )ass and
ackno;"edg!ent and one co)y ;eight!ent card and invoice.
'he driver receives the docu!ent fro! the dis)atch office and goes to !ain gate. 'he !ain gate
note his truck no and 5uantity and "eave one co)y origina" gate )ass and ;eight!ent card and !ore
docu!ent give to the drivers and out the truck fro! the gate.
'he truck driver his give the docu!ent to o;n contractor foo be"ty the contractor is !ade be"ty
fro! ackno;"edg!ent.
Be"ty has the fo""o;ing fie"ds.
• 'ruck no
• (river na!e
• (ate
• -uantity
• (river address
• right and "oading charges
'he contractor !ade t;o co)ies the be"ty one for their o;n record and other for the origina"
docu!ent attach ;ith the dis)atch docu!ent and give to drivers and received fro! the driver s. 1
co!!ission as )er 1 tons.
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3.3.$ Dea
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+ &+< is connection of % ;hich enab"e users to share data D a))"ication soft;are and
)eri)hera"s. =t can be si!)"e and !any %o!)uter connected to share on )rinter or net;ork )rinter. =t
can co!)"e0 as a cor)orate de)art!ent dee!ing to access the resources on the co!)any !ainfra!e
through a gate;ay.
'he function of co!)uter section is to contro" net;ork ;ithin the sa"e office and site. +""
co!)uter can connect ;ith the server through cab"e. 'he !ain server can contro" a"" the activities of the
office such as booking recordedD )"anningD dis)atch ion the site account section the co!)uter section
can re!ove error and !ade changes according to the de!and of the section. =n case of change rate
ce!ent the co!)uter section can !ade change the rate and send )ara!eter to dis)atch office in factory.
'his section can do;n"oad )ara!eters and !ake invoice according to the ne; rates.
3.$ ACCO-NT DEPARTMENT
'he account section is res)onsib"e of overa"" fisca" !anagingD financia" contro"D financia"
re)orting and accounting function of the sa"e office. 'he section ensures that the accounting record and
syste! are !aintained accordance ;ith interna" )o"iciesD regu"atory re5uire!ent and internationa"
accounting standers.
'he account section can a"so !aintain the record of the dea"er de)osit ;ith sa"e office. =n case
of rate change the account section can !ade debit or credit note. When the rate of ce!ent decrease it
can !ade the credit note to return the e0cess a!ount in the dea"er account. =n the other case ;e can
!ake so!e advance or fi0 a!ount fro! the dea"er as a security in case of increase the rate of the
ce!ent at !id of the day. 'he co!)any as enab"e to cover the e0cess a!ount in the co!)any account
for that it can !ade the debit note.
'he dea"er can de)osit in +%D +B&D /%BD Bank +& $abib and arachi.
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'he co!)any a"so send ce!ent to +fghanistan dai"y for this )ur)ose %B %antt branch
esha;ar can co""ect !oney fro! the dea"ers but in ?/ N . 'he bank e0change N in ak s. +nd /end
to university to;n esha;ar branch.
3.$.1 Eport Docu"ent
'he %%% &td can e0)ort ce!ent to our neighbor country. +fghanistan for this )ur)ose they
)re)are docu!entation is !ust because on the border custo! officer check a"" )roduct. 'he i!)ortant
docu!ents are as fo""o;s.
• 0)ort for!
•
%ertificate of the origin 8attested by scci esha;ar9
• %overing "atter
• /hi))ing bi""
• acking bi""
• %o!!ercia" invoice
• /a"e ta0 invoice
• erfor!a invoice
,eri0ication o0 the eport docu"ent#
'he e0)ort docu!ent shou"d be verified by de)uty !anager to find out the !istakes in the
docu!ents.
3.( PROD-CTION DEPARTMENT
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roduction de)art!ent is res)onsib"e for the actua" )roduction of finished )roduct and !onitors
the ;ho"e )roduction )rocess i.e. fro! 5uarry to the fina" )roduct. /oD the de)art!ent tries its best to
)roduce the best 5ua"ity of )roduct that fu"fi""s the custo!er need.
'he de)art!ent then sub!its the re)ort dai"y to .. ;orks about the cost of )roduction. 'his
re)ort contain fo""o;ing infor!ation.
• ateria" and "abor to be used in the )rocess
• fficiency of de)art!ent regarding to the !anufacturing of the ce!ent
• 'ota" out)ut generated by the de)art!ent
=f cost of )roduction and )rices rise due to any reason then after considering the fo""o;ing
re)ortD to) !anage!ent tries to overco!e the situation.
3.(.1 Production proce## o0 CCC Ltd.
'he )roduction )rocess of every organiAation starts ;ith the avai"abi"ity of ra; !ateria" /o
%%% &td. roduction )rocess start fro! the 5uarry to the finish good "ike ce!ent can sho; in chart
3.6.1.
3.(.1.1 8uarr
or the !anufacturing of the ce!entD ra; !ateria" is neededD ;hich can co""ect fro! the %herat
hi"". =t is advance as co!)are to the other co!)any in region. 'he ra; !ateria" =.. "i!e stoneD c"ay
and s"ates is brought to the crusher through big du!)er vehic"es.
3.(.1.2 Cru#her
'he ne0t ste) is crusher a"" the ra; !ateria" )ut into the crusher and the crusher breaks a; stone
into s!a"" )ieces.
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3.(.1.3 Pi
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=n the ce!ent !i"" the actua" )roduct is )roduced i.e. y)su! is added ;ith the c"inker at the
average rate of #J and at "east the ce!ent is !anufactured.
3.(.1.11 ce"ent #i
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PROD-CTION PROCE%% OF CCC LTD
-uarry
%rusher
i"e Hard
a; i""
/i"o
re $ater
>"in
rater %oo"er
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%"inker /i"o and Hard
%e!ent i""
%e!ent /i"os
acking "ant
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3.(.2 MONT &I%E PROD-CTION REPORT
years
"o
ca"
0)ort
2#
1,
4
26
16
11
27
1*
# 11
2*
1*
# 13#
2,
31
# 16
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3.5 pac/ing depart"ent
acking inc"udes the activities of designing and )roducing the container or ;ra))er for a
)roduct.
'he !ain )ur)ose of the )acking of %herat ce!ent co!)any )roduct is to de"iver the )roduct
in right sha)eD in right 5ua"ity and )rovide uti"ity to the custo!er.
3.5.1 Function o0 pac/ing
'he !ain functions of the %%% &td areK
• 'o transfer the )roduct fro! the )"ace of the !anufacturing to the )oint of sa"e are re5uired
so!e kind of container. 'hus the functions are done by )acking.
• 'o carry the )roduct to;ard the )oint of u"ti!ate use.
• 'o )rotect and )reserve for a future )eriod.
• + !easuring device in addition to its other function.
• /yste!D trade!arkD s"ogan and such other !ethods are being used to he") the co!)any to
co!!unicate ;ith custo!er.
• (is)"ay va"ue of the )roduct to attract custo!er@s attention.
• + force to !otivate the custo!er to !ake a )urchase to )ro!ote the sa"e of the one brand then
another.
3.5.2 Pac/age Materia<
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%%% &td has no difficu"ties in )ackaging because it )roduce on"y one )roduct not variety of
the )roducts. When there is "arge )roduct "ine then co!)any has to be vary carefu" in se"ecting the
)ackaging for each brand as it is the age of custo!iAation.
%%% &td co!)any use on"y one !ateria" in their )ackaging and that is )a)er. 'he ty)e of
)a)er is used is craft )a)er having great strength and !ost usefu" "ife and ra; !ateria" of such )a)er
i!)ort fro! %anada and /;eden.
3.5.3 Product# Pac/aging
%%% &tdD offer its )roduct in # kg )a)er sack. 'hese )a)er sack are "oca""y )roduced at
%herat )a)er sack co!)any gadoon a!aAiD ;hich is another )roject of ghu"a! faru5ue grou). ro!
the ce!ent )ackaging %%% &td store on !i""ion to t;o !i""ion bags fro! %/&D and there is a
)ackaging )"ant f)r ce!ent in the factory.
3.5.! Tpe# o0 pac/aging
%%% &tdD use 2:)"y )ackage for their )roduct. 'here is no change for )ackaging fro! ti!e to
ti!e because it is standardiAe )roduct. Basica""y ce!ent !anufacturer are using 2:)"yD 3 )"y and
e0)ort to +fghanistan )ackaging.
%%% &tdD uses 2:)"y )ackaging for its nor!a" dis)atch. Whi"e 3:)"y )ackaging for e0)ort to
+fghanistan and for a;ay area fro! the co!)any. 'he e0)ort bags are sta!) for use in +fghanistan
on"y.
3.6 MAR)ETIN* DEPARTMENT
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arketing section )"ay a very i!)ortant ro"e in the function of %%% &td. arketing is the
tota" syste! of the business activities designed to )"anD )rice D )ro!ote and distribute ;ant satisfying
)roductsD services and ideas to target !arkets to achieve organiAation goa"s. =n !arketing
• 'o e!)hasis on consu!er needs.
• %o!)any first deter!ine need and then figure out ho; to !ake and distribute a )roduct to
satisfy those needs
• anage!ent is )rofit orientedD not sa"e vo"u!e oriented.
• arketing is the "ong run oriented.
arketing section act as a bridge bet;een %%% &tdD and dea"ers. 'here are different ty)es of
)eo)"e in !arket. 'hey differ fro! each other in !any as)ects "ike o)inionD )ersona""yD habits etc. so
to convince the! ;ith the sa!e !ethod is not an easy task. 'hat@s ;hy !arketing section use
)ersona" se""ing !ethod i.e. direct se""ing to convince each one in !arket. +s = said ear"ier that %%%
&td.D has divided its !arketing into !uch s!e""er !arket i.e. seg!entation is done so different
!arketing !i0 is a))"ied for each seg!ent.
arketing !i0 for u))er unjab is different fro! that of
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• ro!otion
3.6.1 Product
'he !ain ai! of !arketing is to deve"o) orna!ented )roduct and service to !ake
the! suit "oca" !arkets and conditions. arketing is a basic too" for any organiAation in the !odern
;or"d by he") of ;hich it can kno; that the custo!ers ;ants. What 5uantity is )roducedL What
)ricing shou"d be doneL $o; shou"d be that )roduct shou"d be su))"ied to custo!erL %%% &tdD is
;i"" a;are of this fact. =t is because the !anage!ent has deve"o) its !arketing !i0 on fu"" f"edge
sca"e. 'hey have !i0ed a"" the !arketing functionsD ;hich shou"d be the !ost suitab"e and best foe
there organiAation.
arketing !i0 is t;o sided !achineAiu! of buyer and se""er activities. 'he !arketing
too"s ;hich su!!ariAe these 4)Ds is ca""ed !arketing !i0. 'hese four @s are very i!)ortant in any
!arketing ca!)ing.
3.6.1.1 Brand o0 the product
'he brand of %%% &tdD is divided into brand na!e and brand !ark or "ogo.
3.6.1.2 Brand o0 Product
P+ brand na!e consists of ;ordsD "atter@s andCor nu!bers that can be voca"iAed. 'he
na!e that %%% &tdD uses for its so"e )roduct is P@%$+' %
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3.6.1.! Ra "ateria< o0 the Product
%%% &tdD has got his o;n source of ra; !ateria". 'his ra; !ateria" is obtained fro!
near to the co!)any in "arkai vi""age area the area is "eased fro!
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• =s as chea) as )ossib"e
• %an be achieved =n ti!e to !eet de"ivery re5uire!ent
3.6.2 Pricing
rice is the a!ount of !oney and or other ite!s ;ith uti"ity needed to ac5uire a )roduct.
riceD va"ue and uti"ity are actua""y interre"ated conce)t. ?ti"ity is the characteristic of an ite! that
!akes it ca)ab"e to satisfy hu!an need. + va"ue is the 5uantities !easure of the ;orth of a )roduct to
attract the custo!er. rice is the va"ue e0)ressed in ter! of !oney or other !onetary !ediu! of
e0change.
?ti"ity create va"ueD ;hich is !easured as a )rice in !onetary ter!s ;henever the e0changeoccurred. rice effect far!@s co!)etitive )osition and its !arket share. ricing decision by the
co!)any is one of the i!)ortant too"s. =t de)ends on features such as cost of the )roduct@s
)roductionD consu!er de!and and co!)etitors action. ricing inc"ude i!)ortant ro"e for a )roducer
as ;e"" as the consu!er. (ue to )ricing consu!er can have an idea to ho; !uch )rofit can be ac5uire
on the )roductD ;hi"e consu!er can a"so benefit as he co!e to kno; ;hether the )roduct shou"d be
ac5uire or notD "ooking to;ard his o;n )ocket. 'here is no conce)t of odd or )sycho"ogica" )ricing in
%%% &td.
3.6.2.1 Pricing Method#
%%% &tdD ado)ted three ty)es of )ricing !ethods.
• %ost )"us )ricing
• (e!and oriented )ricing
•
'he !ost of a"" best on co!)etitor )rices
'he )ricing strategies in esha;ar are different fro! those in gi"git. =n %%% &tdD )rices are !ost base
on co!)etitor@s )rices. + !eeting of to) !arketing !angers is he"d to decide ;hen to ado)t
co!)etitive )ricing. arketing officer of concerned area has to attend this !eeting. 'hey can give
suggestion to to) !anage!ent about the )resent !arket situationD but the to) !anage!ent take the
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fina" decision on their o;n discretion. + !a0i!u! retai" )rice is set. 'his is the )rice on ;hich
8dea"er9 are e0)ected to se"" ce!ent. (ifferent rate are set for different area 8division9 on the basis of
fright charges.
'he different bet;een the !a0i!u! retai" )rice and the "oca" divisiona" rates sho;s the
!argin given. ?sua""y the "o;er division rates are set for fara;ay )"acesD because the fright charges
are high for those )"aces. 'here is great difference bet;een the !argins given in different area e.g.
sardu and esha;ar because of the difference in fright for these areas though )ricing in %herat
ce!ent is so!e ;ar"ike geogra)hica"D other factors e.g. co!)etitionD ta0es and de!and etc. are taking
into account ;hi"e !aking decision about )rice.
'he )ricing see!s to be freight absor)tion )ricing to so!e e0tant because the dea"er infara;ay area are usua""y given their !argins. right absor)tion is used for !arket )enetration and
a"so to ho"d on to increasing"y co!)etitive !arket. %%% &tD !ain"y co!)etes ;ith on 5ua"ityD but
so!e ti!e they use )rice based co!)etition on"y to sa"e there sur)"us )roduction or to enjoy the e5ua"
share in the !arket.
%%% &tdD finds out the )rice of co!)etitors and )"ace the )rice / above 2:3 above
the average. =n cost )"us )ricing !ethods the co!)any takes an esti!ate of their e0)anses on the
)roductD then )rofit is added by co!)any in the cost and sa"es are !ade at this cost )"us )ricing i.e.
rice of one unit of )roduct M tota" cost of the unit S desired rofit
/o!eti!e ;hen the de!and of the ce!ent is increasing in !arketD then the co!)any fi0es
the )rice according to the de!and of their )roduct in the !arket.
3.6.3 P
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arketing consists of buyers and differs in !any ;ays. 'he custo!ers are too nu!erous and
diverse in their buying re5uire!ents. =nstead of co!)eting every;hereD the co!)any needs to
identify that it can sever !ost effective"y.
%%% &tdD has seg!ented its !arket on geogra)hica" basis. 'he !arket is divided into t;o
!ain Aones i.e. northern Aone and southern Aone. ach is contro""ed by !arketing !anager and t;o
!arketing officersD and they are res)onsib"e for a"" the !arketing activities in the Aone.
'he Aone are divided as fo""o;s.
• 'he southern AoneK esha;ar no;shehra and &o;er unjab
•
'he northern AoneK !ardanD s;abiD dirD /;atD %hatra" etc.
3.6.3.2 Channe
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+9 roduction etai"er consu!er
%%% &tdD is one of the best co!)anies in the ce!ent industryD ;hich has ;i"" design and
co!)uteriAed dea"er net;ork. +"" the dea"ers are su))"ied ce!ent through their res)ective agency
codes. 'hough dea"ers the ce!ent is !ade a avai"ab"e for the u"ti!ate consu!ers. ost"y the %%%
&td uses this channe" of distribution.
b9 roducer: Who"esa"er : etai"er : %onsu!er
Bet;een dea"er and ;ho"esa"er as that the dea"er se"" to the consu!ers. Whi"e the
;ho"esa"er su))"ies to the dea"er ;ho further se"" it to the consu!er
'here are fe; ;ho"esa"ers ;ho buy huge 5uantities and in this ;ay are contributing a "ot to the
co!)any@s sa"es. 'he co!)anyD on the other handD has a""otted the! a s)ecific 5uota and they a"so
enjoy a s)ecia" status. Who"esa"ers are a"so i!)ortant due to the fact that they )rovide to those
brayers ;ho can@t afford to ac5uire dea"ershi) or don@t ;ant to beco!e dea"ers.
%9 roducers :::::::::::: consu!erCdirect buyer
%herat ce!ent co!)any "i!ited a"so )rovides to the direct buyers. (irect buyers are an
individua" or an organiAation that is not a )art of the co!)any@s dea"ers net;ork. =n this ;ay the
co!)any )rovides a faci"ity to the genera" )ub"ic to buy direct"y fro! the co!)any.
%heart ce!ent co!)any "i!ited uses trucks for the su))"y of ce!ent to different areas. or
this )ur)ose seven trans)ort co!)anies have been contracted as described ear"ier in the dis)atch
section.
3.6.3.3 Tran#portation Faci
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6.( Pro"otion
ro!otion is designing and !anaging the !arketing !a0 e"e!ents to infor!D )ersuade and
re!ind current and )otentia" custo!ers. Or it is an e"e!ent in an organiAation@s !arketing !a0 that
serve to infor!D )ersuade and re!ind the !arket of )roduct andCor the organiAation se""ing itD in
ho)es of inf"uencing the reci)ient@s fee"ingD be"iers or behaviors.
%herat ce!ent does not invo"ve itse"f in heavy )ro!otion ca!)aigns because of the nature of
the )roduct. 'here is a high de!and of ce!ent in the !arket because of construction ;orks being
carries out at different )"aces. +nyho;D %herat ce!ent a))ro0i!ate"y has a s..36 !i""ion budget
for )ro!otion of their )roduct.
6.5 Pro"otion Acti4itie# o0 CCCL%herat ce!ent co!)any "i!ited has basica""y t;o ty)es of )ro!otiona" activitiesD i.e
+9 )ersona" se""ing
B9 sa"es )ro!otion
+9 ersona" se""ing
'he !arketing officers of %herat %e!ent %o!)any "i!ited regu"ar"y visit the agency ho"ders;eek"y and !onth"y basis. 'hey ho"d !eetings ;ith the agency ho"ders and infor! the! about the
)roduct and take the res)onse of consu!ers about hi! )roduct fro! the!. 'hese visits faci"itate in
reducing the co!!unication ga) bet;een the )roducer and agency ho"ders. %o!)"aints are a"so
entertained in these visits. 'o have an idea of the !arket he") the !arketing de)art!ent in se"ection
of )ricing strategy for the )roduct.
B9 /a"es )ro!otion
=t inc"udes a"" those activitiesD other than )ro!otiona" !i0D that sti!u"ate consu!er )urchasing
and dea"er effectiveness.
=t is a !ethod used by !arketers to !otivate the custo!ers and !idd"e!en.
=t is too" ;hich can he") the !arketers in achieve!ent of their )roduct@s o)ti!u! sa"e.
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6.5.1.1 %a
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ub"ic re"ation is a"so a very i!)ortant )ro!otiona" too" no;adays. %herat %e!ent %o!)any
&i!ited ho"ds good )ub"ic re"ation ;ith "eading business!enD re)utab"e custo!ers and bureaucrats of
akistan. /ending gifts and nove"ties as ;e"" as inviting these )eo)"e in different ty)es of functionD
se!inar is a co!!on )ractice to have good )ub"ic re"ations.
C. Ad4erti#ing
%herat %e!ent %o!)any &i!ited advertises its ce!ent through bi""boards on the readsD its
!onogra!s on the trucks through ;hich distribution takes )"ace and on cars ;hich it has )rovided to
it staff. Beside theseD it a"so advertises !ain"y on the back outside )age of the ;eek"y business
!agaAine RBusy Wor"dQ. %herat %e!ent %o!)any &i!ited does not use te"evision or radio for it
advertising.
Chapter?!
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-MAN RE%O-RCE MANA*EMENT
$u!an resources !anage!ent is the function in the organiAation concerned ;ith the
recruitingD se"ectionD staffingD trainingD deve"o)!entD !otivation and !otivation of e!)"oyees. $iring
and kee)ing good )eo)"e is critica" for the success of very organiAation. very organiAation e!)hasis
to get ta"ented )eo)"e for the!D to future success of the organiAation. =t beco!es even !ore i!)ortant
if the organiAation is )roduct oriented hu!an resource )o"icy e!)"oy a )rogressive and dyna!ic
cor)orate cu"ture in ce!ent industry. =t in return trans"ates into high !otivation and )erfor!ance
"eve" of the e!)"oy and u"ti!ate"y better resu"ts.
%herat %e!ent %o!)any &i!ited has ado)ted such ;ays !eans of recruit!ent and se"ection
the hu!an resource and than training the! that ;ou"d he") in adjusting these )eo)"e in its cu"ture.
%herat %e!ent %o!)any &i!ited )rivate recruit!ent )o"icy is to se"ect young and energetic
5ua"ified ;ork force that shou"d carry out the objectives of )roviding efficient ;ork. 'here is not
dearth of the ce!ent factories in akistanD having an enor!ous net;ork but %herat %e!ent %o!)any
&i!ited )roviding 5ua"itative )roduct in the !arket. /o on one hand %herat %e!ent %o!)any
&i!ited )roviding su)erior )roduct and on the other handD it )rovides e!)"oy!ent o))ortunity to
young graduate. 'here is different ;ork in the office inc"uding c"erica" and non:c"erica" re5uiring
various staff as c"erksD officers and e0ecutive. =n the %herat %e!ent %o!)any &i!ited sa"e office
esha;ar there is !ore the 6 e!)"oyees and chair!an of the co!)any.
'he hu!an resources !anage!ent division dea"s in the recruit!ent and se"ection of the
)ersonne" for the factory. 'he staff of every category is e!)"oyed regu"ar"y in different de)art!ent of
the factory.
unction of the $ is to recruit the 5ua"ifiedD efficientD energetic and the e0)erienced staff.
Besides thisD $ conducts the training )rogra!sD se!inars and ;orksho) in order to i!)rove the
ski"" and efficiency of ;orking !anage!ent. $ a"so dea"s ;ith the )ro!otionD de!otion and
dis!issa" of the e!)"oyees.
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!.1 Recruiting proce## in CCC LTD
=n %herat %e!ent %o!)any &i!ited the recruiting in done on the basis of !erit i.e if the
a))"icant fu"fi""s the re5uire!ents of the co!)any the! he is hired. or recruiting first of a"" the
e0)erienced candidate is )referred other;ise the high"y 5ua"ified candidateD because the efficiency
and i!)rove!ent of the co!)any de)end u)on the 5ua"ified )ersonne".
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1.3. %creening
'he initia" screening is done as a nu!ber of a))"ication )our in the hu!an resource division
of the co!)any. 'his first ste) in the se"ection )rocess is very i!)ortant as a"" a))"icationsD
irres)ective of the cadre a))"ied forD are sorted out as those a))"icants are dro))ed out having
inade5uate or ina))ro)riate education or e0)erience. +fter screeningD the a))"icants have to undergo
a series of tests and intervie; before the fina" se"ection.
$ de)art!ent screens these a))"ications and then ca""s out those a))"ications ;ho fu"fi""
the initia" re5uire!ents for the ;ritten test.
.2.4 &ritten Te#t.
Our institution "ike !any other organiAations re"ay great dea" on ;ritten tests and considerthe! as a re"iab"e source the )rocess of se"ection it de)ends on the cadre for ;hich the se"ection is
carried out. (ifferent tests are taken for different )osts. 'hese constitute educationa" 5ua"ification testD
inte""igence and a)titude tests that )roved !ajor in)ut to the se"ection )rocess. 'hese tests are genera"
in for! and are not job s)ecific. ost"y in se"ection for other cadres the co!)any de)ends on
intervie; and background investigation.
2.$ Inter4ie
'he a))"icants ;ho )ass the initia" screening and re5uired tests are given a co!)rehensive
intervie; or a series of intervie;. Often the co!)any@s se"ection co!!ittee takes intervie;s of the
candidates but there are instances ;hen the se"ection co!!ittee !e!bers take a series of intervie;
individua""y. =ntervie; is a good se"ection device for obtaining in:de)th infor!ation about
candidates. 'hereforeD intervie;s have a";ays )"ayed a vita" ro"e in ascertaining the e"igibi"ity of the
candidates and carry a "ot of ;eight in the fina" decision of the se"ection.
2.( Medica< Chec/up
+fter 5ua"ifying the %herat %e!ent %o!)any &i!ited !edica" officer cheeks the )hysica"
fitness of the candidate. edica" checku) verifies ;hether the hea"th factor of the candidate is
suitab"e for the job or not.
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2.5 Bac/ground In4e#tigation.
+t this stageD the infor!ation )ut for;ard by the candidates is verified ;ho a))ear to be
offered the job. 'his usua""y inc"udes ;ritten confir!ation of ;ork record and a))raisa" of
)erfor!ance fro! for!er e!)"oyersD contacting )ersona" references and verifying the educationa"
5ua"ifications. 'he rationa" behind this e0ercise is that the hu!an resource !anage!ent division tries
to find out as !uch as )ossib"e about the a))"icants before the fina" decision is !ade.
2.6 Appro4a< Letter
+fter !edica" checku) if the candidate is fit for the job then the case hand"edD over to the
+d!in for a))rova". $o;everD chief e0ecutive of the co!)any gives the u"ti!ate a))rova".
2.: Proation or Trai< Period.+fter a))rova" a candidate is a))ointed for the tria" )eriod of the si0:!onths i.e during
)robation )eriodD the )robation officer checks the efficiency and 5ua"ities of the ne;"y hired
candidates.
1.1; Con0ir"ation Letter
+fter efficient co!)"etion of )robation )eriodD a candidate beco!es a )er!anent e!)"oyee of
the co!)any and then he is entit"ed for the faci"ities as given to the )er!anent e!)"oyees "ike
!edica" a""o;anceD '+C(+D conveyance faci"ity and a"so can take "eaves fro! the co!)any.
RECR-ITIN* PROCE%%E% IN CCC LTD
Advertise!ent
A ))"ication arriva"
/creening
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Written test
Intervie;
edica" %hecku)
Background investegation
+))rova" &etter
robation )eriod
%onfir!ation &etter
.3 TRAININ* AND DE,ELOPMENT PRO*RAM% IN CCC LTD
'raining is an integra" )art of the )rocess of recruit!ent and se"ection though it@s a continuous
)rocess and has !any facades. =n %herat %e!ent %o!)any &i!ited )rivate "i!ited co!)any there is
hu!an resources de)art!ent conducting a"" the regu"ar as s)ecia"iAed training course for the
e!)"oyees. 'he ;ing runs a nu!ber of training )rogra!s throughout the year and u)dates the
re5uire!ents of the hu!an resource of the co!)any. 'raining been )rovided by the =@/ &ahore
akistan institute of !anage!ent sciences. =n training session !anger get 737 )er day ;hi"e
ad!inistration officer get ## )er day.
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2.1 Co"prehen#i4e Training.
+ 4:;eek co!)rehensive training is conducted for the fresh a))ointees under the sche!e of
!arketing office. /o!e officers of other cadres are a"so invited to take )art but the course is !eant
for the. 'hey are given a through training of the overa"" co!)any as ;e"" as in s)ecia"iAed fie"ds. 'his
basic training )rogra! is very he")fu" for the young "ot that is a)t"y 5ua"ified but is ine0)erienced and
has no )ractica" e0)osure. +fter;ards "ike a"" other a))ointees they are give no job training as ;e"" as
other s)ecia"iAed fro! ti!e to ti!e
.
2.2 %peciao Training.
+nother i!)ortant as)ect of the training )rocess is the job training that takes )"ace ;hen a
a))ointee is )osted in factory or in esha;ar office. 'he tenure of the on job training varies ;ith the
cadre of a))ointed. 'he !arketing officers use any gets the si0 !onths )robation )eriod that is a"so
the training )eriod for the! si!i"ar"y the !arketing !anager have an e"aborate training )rogra!
;hich s)read over one and ha"f year. (uring these )eriods the officers are given no job training of
different de)art!ents and their )erfor!ance is eva"uate on the basis of ;hich they are assigned the
duties after co!)"etion of )robation )eriod are the training )eriod. 'he hu!an resource division
regu"ate the )erfor!ance of ne; a))ointees as ;e"" as the other )er!anent staff. 'his eva"uation
he")s the head office to )"ace the )ro)er staff for various jobs and a source of infor!ation to gauge
the training re5uire!ents of the staff. %herat %e!ent %o!)any &i!ited the successfu" co!)"etion of
these courses is a"so a )rere5uisite for the )ro!otion of the staff. + )art fro! the above !entioned
training )rogra!s the hu!an resource de)art!ent of the co!)any arrange short coursesD ;orksho)D
conferences and se!inar of t;o to three days on a arity of to)ics is distinctive features of a"" these
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training )rogra!s and that is very )artici)ant has to sub!it a re)ort to the hu!an resource division
a"ong ;ith suggestions. 'his e0ercise he")s the head office not on"y to i!)rove the e0isting training
)rogra!s but to deviceD the ne; )rogra!s.
'he ski"" deve"o)!ent )rogra! is ado)ted ;hen the ne;"y hired e!)"oyee starts his ;ork.
anage!ent of %herat %e!ent %o!)any &i!ited trains the ne; e!)"oyee in the actua" routine ;ork
soD he easi"y "earns about his res)onsibi"ity in a short )eriod of ti!e. /i!)"yD the !anage!ent
)o"ishes the ski""s of the ne;"y hired e!)"oyee.
!.5 O00 the >o TrainingCour#e#
%herat %e!ent %o!)any &i!ited arrange different kinds of courses "ikes e"ectrica"D financeD
!arketingD !echanica" and !ining etc and send its e!)"oyees to the best institutions and
organiAations country;ide. 'he basic ai! of the courses is the enhance!ent and deve"o)!ent of the
job re"ated ski""s and )rofessiona"is!
!.6 %e"inar# and &or/#hop#
%herat %e!ent %o!)any &i!ited arranges different kinds of se!inars and ;orksho)s for theski""s deve"o)!ent of its e!)"oyees. 'hese se!inars are conducted in the conference roo! of %herat
%e!ent %o!)any &i!ited.
$ PERFOMANCE ARRRAI%L
Per0or"ance a))raisa" is a for!a" )rocess in organiAation ;here by each e!)"oye is eva"uated
to deter!ine that ;ho he is )erfor!ing. revious"y the organiAation fo""o;s the annua" confidentia"
re)orting syste! for the )u)ose of the a))raisa" of the e!)"oy )erfor!ance. /ince 21D there has
been !ajor )o"icy change ;hith the introduction of a !odern )erfor!ance a))erisa" syste!. =n this
syste!D a))raise is a"so invo"ved in the a))raisa" e0ercise. 'o "ead a better "eve" of e!)"oyee
satisfaction )rocess.
+nony!ous check a"so take )"ace at the sa"e office by the head office tea! in orderto identify
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$.3 E"p
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=n %%% &td the )ro!otion is given after five years ;orking on the s)ecified )ost. $oever the
co!)any )ro!ote the e!)"oyees after t;o or three years because of the e0tra efficiency )ay change
and )osition is not above the 17 grade. +nd that increase is decided by the $ de)art!ent.
5 RE%I*NATIONG RETIREMENT AND DI%MI%%AL CRITERIA
$ de)art!ent end the services )eriod of the e!)"oyee because of the fo""o;ing reasons.
5.3 Re#ignation
/ervice )eriod of the e!)"oyee ends ;hen the resigns fro! the co!)any their o;n accord. or
resignation e!)"oyee shou"d give notice to !anage!ent before on !onth.
5.! Retire"ent
/ervice )eriod of e!)"oyee ends ;hen he reach to the age of 6 years.
5.$ Di#"i##a<
/ervice )eriod of the e!)"oyee endD ;hen the $ de)art!ent dis!isses hi!. 'he e!)"oyee
can be dis!iss because of the fraudD raising tu!u"t etc. the in5uire co!!ittee sits and in5uire thec"ai! against the e!)"oyee and if the c"ai! )rove true then the e!)"oyee is dis!issed fro! the
co!)any.
-nion7
On"y one union invo"ved in the cherat ce!ent %o!)any &'(. On"y u) to 16 grade can
)artici)ate in the union activities not above grade.
Attendance7
&abor can get on"y 3 day "eave ;hich ;i"" be fu""y )ayab"e. 14 days sick "eave and 1
casua" "eave. ';o short "eave can be taken in !onth.
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Bene0it#
In#urance
ach and every "abor are insured by the cherat ce!ent co!)any &'(D. 'he insurance
invo"ved t;o chi"dren of the "abor and his ;ife.
Contract or/er#
=n %herat %e!ent %o!)any &'(D on"y security )ersons and "oading )eo)"e on the
contract base.
,ehic
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$aji dra; he"d in the cherat ce!ent co!)any &'(D every year. On"y four e!)"oyees
e se"ected every year. 'hree e!)"oyees are se"ected fro! the de)art!ent of the "abor and on"y one )erson
se"ected fro! the ad!inistration.
Faci
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• /trong distribution channe"
• $igh re!uneration and high brand e5uity
$.1.1 Moti4ation
+ secure future after retire!ent is very attractive advantage for e!)"oyees. /o its kee)s the!
!otivated as they fee" !ore secure. OB= )rovides this faci"ity to the %%% &td e!)"oyees.
$.1.2 igh #tandard
%%% &td )roduced the ce!ent of high 5ua"ity 8greenish9 i.e. 6# /=C &B/ 2* days strength.
'hey have 5ua"ity contro" de)art!ent.
$.1.2 %ecurit
'he )ension )rovided to %%% &tdD e!)"oyees under the OB= gives the! a sense of security
about the future. ?nder this )rogra! the age "i!it is 6 years.
$.1.3 Reduce turno4er
'he %%% &td needed "oya" e!)"oyees for a"" the organiAation. 'o reduce the turnover of
e!)"oyees %%% "td )rovides !edica" faci"ity a"ong ;ith the insuranceD ;hich !ake %%% &td a goodco!!entating co!)any.
$.1.! Bene0it to the 0a"i
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$.1.5 Location
'he factory is "ocated in the center near !ain target !arket. esha;arD charsada for e0)ort to
+fghanistan it is the best "ocation. /o due to sound "ocation they have high )rofit !argin as co!)are
to other co!)anies.
$.1.: -#age o0 on e
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$.1.1! igh Educated %ta00
%%% &tdD has a staff co!)rised of good re"ation usua""y a"" are ;e"" educated and s)ecia"iAed
in their fie"ds.
$.1.1$ Late#t Techno
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$.2.1 Ti"e con#u"ing
'he )rocess for getting registered is very "engthy and ti!e consu!ing. 'he s)eed ;hich cases
are hand"ed is a"so s"o;D ;hich "engthens it further. 'he registration )rocess as ;i"" as
co!!ence!ent of )ension in case of retire!ent takes considerab"e ti!e ;hich is ;eakness. /o!e
staff of office are not on the right )osition on ;hich they are ;orking.
$.2.2 De
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o
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'he govt. of akistan has "oosen the ru"es regarding e0)ort to +fghanistan regarding ce!ent.
=t cuts e0cise E sa"es ta0 1 J. /o the %%% &td has o))ortunity to estab"ish roots in +fghanistan and
)enetrate the !arket because of high de!and of its brand E i!age.
$.! threat#
o B"ack !arket
o /trong co!)etition s)ecia""y "ucky ce!ent
o ovt. )o"icies
o ?nfavorab"e econo!ic and )o"itica" conditions
o $igh ta0 rate
$.!.1 %ur4i4or o0 the
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CAPTER H (
RECOMMENDATION
=n !arketing )ers)ectiveD !arket "eadershi) is not enough to o)erate in !arket. 'here is a";ays a
roo! for error. 'hrough %%% &tdD is !arket "eader "oca""y because of i!age E 5ua"ity yet certain
ste)s are to be reco!!ended to take.
(.1 8ua
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= e0a!ined %%% &tdD current too"sD that is to say $ de)art!ent itse"fD and services
regu"ationD re!uneration 8co!)ensation9 ecruit!entD (isci)"ineD erfor!ance a))raisa"D ob
(escri)tion and va"uationD ro!otionD %areerD ostingD orcasastingDD 'rainingD and hr database.
(.;$ PANT E+PAN%ION
=t is strong"y reco!!ended that %%% &tdD shou"d e0)and their ca)acityD because the de!and
is increasing day by day and any factory ;hich is not fu"fi""ing !arket de!and !ay "ose !arket shar .
/OD it is reco!!ended that at "east e0)ansion of the ca)acity ;orth 1tons )er day. Our c"oser
co!)etitive has kohat ce!ent has ca)acity of 7* tons )er day.
(.$ A0ghani#tan Mar/et
+fghanistanD after the erosion of ?/+D is no; in reconstruction )hase. + "ot of )otentia" e0ist
there. %%% &tdD factory is near to +fghanistan border areaD so it is having an edge over other.
/o it is reco!!ended that %%% &tdD ca)ita"iAed this )otentia" by estab"ishing "oca" sa"e office
there and faci"itating !arket re)resentative visit there.
(.13 -TILIJED OPTIMALL'
ut the right !an in the right )"ace. But to do thatD %%% &tdD has to kno; ;ho the right !an isand ;here is the right )"ace for hi!D no; and to!orro;.
(.1! *ENERAL RECOMMENDATION
o 'here is no !os5ue faci"ity for the site )eo)"e. /o the !os5ue shou"d be bui"t for the!.
o 'he e"evation of ;arning signs is reduced to beco!e !ore visib"e and sign shou"d )rint in
"oca" "anguage so that can easi"y be understood.
o +"" of the de)art!ents inside the ad!inistration b"ock shou"d be se)arated by a ;a""D because
it create disturbance and create hurd"es for s!ooth fornication.
o Worker and the !anage!ent at the factory f"oors shou"d be re5uired to ;ear ine0)ensive dust
!usk.
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o +"" !achinery shou"d be re)"aced ;ith the ne; because !ost of the !achines are near
co!)"etion of their usefu" "ife.
o anage!ent !ust do their best to !aintain cordia" re"ationshi) ;ith the %B+ to avoid a
sus)icious fue"ed environ!ent.
o %hange of behavior is needed of gate )ersonne". 'hey shou"d be trained to be courteous ;hi"e
doing their dutyD ;ithout !aking visitors unco!fortab"e.
o 'o co)e ;ith contingencies the security )ersonne" shou"d be ;e"" ar!ed.
o ans and "ights re!ain o)erationa" even ;hen e!)"oyees are out for )rayers or any other
activity.
o =nternees shou"d be attached ;ith the re"evant officers in the factoryD ;ho can direct and
organiAe their activities and can e0)"oit their energies to the fu""est.
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REFRENCE%7
+nnua" re)ort cherat ce!ent co!)any
%herat %e!ent %o!)any ;ebsite
(ocu!ent fro! the iraj u" 8)anning officer9
"anning officer
(e)uty anager dis)atch