Diversity Challenges : From Multicultural Team Perspective

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M.JAYANTHI,Research Scholar,

Department of Management studies,

Periyar Maniammai University,

Vallam, Tanjavur.

Research Guide

DR. K.V.R. RAJANDRAN,

Head, Department of Management Studies,

Periyar Maniammai University,

Vallam-Thanjavur, Tamil Nadu - India

Title

Diversity Challenges:-

From Multicultural Team

Perspective

Culture Culture means

the ideas,

customs and

social

behaviour of a

particular

people or

society

• Multicultural Team

• A Multicultural team is a group of employees selected from two or more countries who are brought together to coordinate, develop, or manage some aspect of a firm’s goal.

(Steers & Nordon, 2006).

Diverse work groups

experience strong

conflicts (Pelled, 1999)

Review of LiteratureCommunication

between group

members becomes

more difficult

(Caldwell, 1992)

• The willingness to cooperatewith fellow group members diminishes (Thomas, 1999)

Methodology

• Sample size: 45

• Convenient sampling method

• Multicultural team from countriesIndia and Mexico

• Data Collection through: E- Mail

• Data analysis done using: Chi-square Test, Correlation, Regression analysis.

Objectives

1.To identify the challenges of

multicultural team.

2. To identify the relationship

between attitudinal issues, perception

issues and unawareness of other culture

3. To identify the relationship

between the influences of cultural

diversity on teams and impact of

culture on decision making process.

Data Analysis1.Influences of Cultural diversity on Team

2.Communication challenges3.Unawareness of other culture4.Attitudinal issues5.Perception issues and 6.Impact of cultural diversity on decision making process.

Communication Challenges

Percentage analysis table for the Dependent Variables

Variables Strongly

agree

Agree Neither

agree nor

disagree

Disagree Strongly

disagree

Unawareness of

culture Issues

38.1 31 19 9.5 2.4

Attitudinal Issues 40.5 35.7 14.3 9.5 -

Perception Issues 38.1 35.7 14.3 9.5 2.4

Cultural diversity

impact on decision

making process

35.7 47.6 2.4 9.5 4.8

To Identify the opinion difference between onshore and off shore respondents with regards to communication

challenges

• H01: There is no significant difference in the opinion between onshore and off shore respondents with regards to communication challenges.

• Ha1: There is a significant difference in the opinion between onshore and off shore respondents with regards to communication challenges.

Chi-Square Tests

Value df Asymp. Sig.

(2-sided)

Pearson Chi-Square .038a 1 .845

Likelihood Ratio .038 1 .845

Linear-by-Linear Association .037 1 .847

N of Valid Cases 42

a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 5.71.b. Computed only for a 2x2 table

Relationship between unawareness of other culture and attitudinal issues

Unawareness of Culture

Attitudinal Issues

Unawareness of Culture

Pearson Correlation 1 .810**

Sig. (2-tailed) .000

N 42 42

Attitudinal Issues

Pearson Correlation .810** 1

Sig. (2-tailed) .000

N 42 42

Relationship between unawareness of other culture and perception issues

Unawareness

of Culture

Perception

Issues

Unawareness of

Culture

Pearson

Correlation1 .939**

Sig. (2-tailed) .000

N 42 42

Perception

Issues

Pearson

Correlation.939** 1

Sig. (2-tailed) .000

N 42 42

Relationship between influences of cultural diversity on teams and impact of culture on decision making process

• H02 : There is no a significant association between influences of cultural diversity on teams and impact of cultural diversity on decision making process.

• Ha2 : There is a significant association between influences of cultural diversity on teams and impact of cultural diversity on decision making process.

Cultural diversity Vs Decision makingModel Unstandardized Coefficients Standardi

zed

Coefficients

t Sig.

(p)

B Std. Error Beta

1

(Constant) 2.078 .335 6.207 .000

Impact of Cultural

Diversity on Decision

making Process

.540 .081 .727 6.688 .000

Conclusion• Communication challenges are major problems of

Multicultural teams.

• There is no significant difference in the opinion between onshore and off shore respondents with regards to communication challenges.

• If unawareness of other culture increases then attitudinal issues and perceptional issues also tend increases.

• If cultural diversity does have impact on multicultural teams then decision making process also influenced by the culture.

•BHC, Trichy.

•Dept of Commerce, BHC.

•Organising Committee and Volunteers.

•PMU, Vallam

My Sincere Thanks to

Research Guide

PROF. DR. K.V.R. RAJANDRAN,Head, Department of Management

Studies,Periyar Maniammai University,

Vallam-Thanjavur, Tamil Nadu - India

Questions Please!