Post on 09-Jun-2020
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Ashish Nanjiani, Director IT, Cisco
Digitizing Data Center Infrastructure using SDX ( Software defined everything)- Cisco IT Story
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Why Digitise?
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Why Do We Need To Digitise?
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DIGITISATION IS NO LONGER
THE WANT….ITS THE NEED
Image Courtesy : Nextgov.com
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What is digitization?
Digitisation at Cisco IT
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Cisco IT(GIS) Vision - SDx
A Vision where all IT service offerings are orchestrated in software at scale to meet service-level agreements and the demands of a dynamic business
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Culture
IT ALL BEGINS WITH A
MINDSET
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“The Quality of your results is determined by the quality of your mindset. Those who can
lead themselves, can lead any change”
Payal, CEO, Success is Withinwww.insightful-learning.com
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Digitisation Requires Moving From Projects to Products
OS Upgrade
DB Upgrade
DC Migration
Network Upgrade
J2EE Upgrade
Technology
First
ProductManagers
Sales 2.0
Business Outcomes
Cloud Transformation
Product
Owner
OptimizePlatform
PROJECT/TECHNOLOGY THINKING PRODUCT THINKING
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Digitisation Requires A Different Working Approach
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Cisco IT ViewTe
chno
logy
Driv
en
Client
ClientEngagement
Vision, Strategy and Prioritization
Scrum Organization
Development & Operations
Stakeholders Clients
Chief Product Owner/Manager
Communications
Scrum Master
PO/ Lead
Scrum Master
PO/ Lead
Scrum Master
PO/ Lead
Scrum Master PO
Datacenter Compute, Storage, Network Security
Customer Success
Scrum Master
PO/ Lead
Database
Architects
Operations
Scrum Master
PO/ Lead
Middleware
Clie
nt D
riven
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Cisco IT ViewTe
chno
logy
Driv
en
Client
ClientEngagement
Vision, Strategy and Prioritization
Scrum Organization
Development & Operations
Stakeholders Clients
Product Manager
Communications
Scrum Master PO/ Lead
Data Center Compute, Storage Network
Customer Success
Database
Architect
Operations
Clie
nt D
riven
Middleware Security
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Digitisation Requires A Different Skill Set
Meet Business NeedInfrastructure Specialist Create I/O Solutions
Technical Breath
Business Acumen
Technical Depth
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Cisco IT Example
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Digitisation Requires Adoption of Agile & DevSecOps
Real Examples of Digitization
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Infrastructure As Code
Faster Config. Mgmt. Tasks
Productivity Gains –Reduction in FTE hours spent
Secure Configuration
Consistent Configuration
Service Assurance alignment
Man hours saved
Better MTTR (systems will be reproducible)
28 days per quarter of FTE hours saved
Near zero configuration mismatch 100% Secure Configurations
80% faster configuration changes,
Productivity Cyber Hygiene Stable Environments
Assurance
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Datacenter Dashboard
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ITM
GEN
-201
0
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Collaboration SDx Business Outcomes
MaintenanceAutomate
(expressway upgrades)
Proactive
71% time reduction
96% time reduction
(password refresh)
30% issues identified
(before the customer)
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Key Learnings
Executive Buy InTop down support
PlanningSTART WITH A WORKFORCE
PLAN: Agile team composition(DevOps),
Train/Immerse commitment, Education pathways by Persona
UrgencyINSTILL THE SENSE OF URGENCY: Business drivers, challengers, market disruptions
EducationTALK THE SAME LANGUAGE: drive foundational changes
consistently across org
Dev-CentricCI/CD PIPELINE DESIGNED
FOR THE DEVELOPERS: Balance Preferred
Frameworks with Tool Experimentation; create flexible underlying CI/CD
Analytics platform
1 2 3
4 5Foundations
SW ARCHITECTURE: Don’t start without one:
demand continual evolution 6
AccelerationMOVE THE NEEDLES:
Define the core KPIs you expect to improve; change as you become smarter
7
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Thank you • Ashish Nanjiani• Connect with me on LinkedIn
https://www.linkedin.com/in/ashishnanjiani/