DIGITAL MARKETING FOR ECONOMIC DEVELOPERSedac.ca/.../2016/12/EDAC-Digital-Marketing-Breakout.pdf ·...

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DIGITAL MARKETING FOR ECONOMIC DEVELOPERS

Heather Buttrum, Rain Digital

ABOUT ME

OUR SESSION TODAY

DEFINITIONSANY ONLINE MARKETING

OWNEDEARNED

orPAID

Content marketing

Twitter

Facebook Email marketing

Marketing automation

Google Adwords

SEO

SEM

LinkedInWebsites

YouTube

Apps

RetargetingDisplay

ads

Social media

marketing

HOW MATURE IS YOUR EDO?EARLY

Focused on specific tactics and technologies

Silo’d digital activities lacking senior-level buy-in

Digital channels are not well-integrated and content is not well-differentiated

Measurement is not linked to decision-making

Digital for digital’s sake

MATURE

Collaborative and cohesive digital strategy that begins at the top

Digital is integrated across channels but adapted for channels and audiences

Measures the right things at the right times and guides strategy and decision-making

Digital for strategy’s sake

SO,PRACTICALLY…

HOW DO YOU GET FROM EARLY TO MATURE?

HOW DOES DIGITAL SUPPORT YOUR STRATEGY?

WHY ARE YOU DOING THIS?

• Attraction? Retention? Specific sectors? Credibility check? Offer specific tools? Etc. etc. etc. etc. etc….

• Strategy alignment = helpful constraint and focus

• Strategy alignment = leadership buy-in

WHAT WILL YOU MEASURE?

WHAT DOES SUCCESS LOOK LIKE?

• Strategic constraints also help you decide what to measure

• There’s no excuse not to measure. Really. None.

• Commit to a bi-weekly dashboard that is simple and focused

BE AGILE.

AGILITY IS STRATEGIC

• Frequent, iterative planning - biweekly to start, informed by your metrics dashboard

• Frameworks and processes vs. detailed roadmaps

NEVER FOCUS ON TACTICS.

CONTENT ALWAYS WINS

• The dirty little secret of all digital marketers

• A strong narrative, great resources and cohesive presentation are timeless

• Tactics, on the other hands, are oh so fleeting when it comes to digital marketing

DO A FEW THINGS REALLY WELL.

REALITY: LIMITED RESOURCES

• If your social media accounts look like the previous slide, stop it. Currency is digital currency.

• If you’re broadcasting/spamming because you don’t have time to customize, stop it.

• You don’t need to be everywhere. Be present and resonant in the places that make sense right now.

DO THE RIGHT THINGS, AT THE RIGHT TIME.

AWARE ENGAGED CONVERTED ADVOCACY

DOING/THINKING/FEELING

OPPORTUNITIES

WEBSITE

SOCIAL

PAID

EMAIL

OTHER

HEATHER@RAIN-DIGITAL.CA

RECAP

DIGITAL MATURITY

Collaborative and cohesive digital strategy that begins at the top

Digital is integrated across channels but adapted for channels and audiences

Measures the right things at the right times and guides strategy and decision-making

Digital for strategy’s sake

HOW TO GET THERE

Alignment with strategy

Measure often

Be agile

Tactics are secondary

Do a few things well

Do the right things at the right time

Q&A

SOME THOUGHTS ON…

• Websites

• Social media

• Paid digital

• Email

• Video

• Apps