Telefonica

UK L&D

Digital L

earning

Learning Theory for D

igital

Resource

s

Learning Theory for Digital Resources

Jo Colley

building digital learning: 3 day course objectives

key digital learning theories /

methodologies and their practical applications key digital learning

principles: user engagement, user

experience, accessibility,

interactions, feedback

the implications of trends and future drivers in technology enhanced learning for the future of

L and D in Telefonica

key principles of visual design and

user experience (UX) for both e-learning

and mobile learning

the principles of user-centred

design as relevant to

learning design

achieving consistency for

content and processes, and for an

agreed set of standards

What we’ll be

covering…

This session

• Review some key learning theories• Participate in an activity to enhance our

understanding• Look at some content examples in

relation to learning theory

Learning theories: any ideas on these?

• Constructivist• Situated• Behaviourist• Cognitive • Connectivist• Experiential …

Activity• You will be given a card.• This card belongs in a set of 3: theory,

definition, example• Decide what you have on your card.• Look for the other 2 members of your team.• In this three, discuss the theory, and think of 2

more examples which demonstrate this theory. • Share with everybody.

Learning TheoryTheory Definition ExampleConstructivist Knowledge is generated from the

interaction between your experience and your ideas (Piaget, Vygotsky).

QR / RFID tags in workplace: new recruit activates via mobile code-reader for Just in Time info, performance support and instruction. Newbie then takes photos/video and adds user-generated content to a shared site.

Situated Knowledge as a social process, co-constructed in a community of practice. (Lave and Wenger)

Immersive game taking new recruit through simulated workplace with interactive tasks. App on mobile, gives key info about staff and systems, links newbie to other staff e.g. mentor / buddy

Behaviourist Learning is about conditioning, drill and practice (Watson, Skinner)

Drill and practice for learning e.g. German vocabulary (e.g.DuoLingo app)

Learning TheoryTheory Definition ExampleCognitive Memory processes information, using

previous knowledge to organise: individual not group process (relates to Gestalt psychology)

Working on a Lynda course on a topic that interests you personally, by yourself.

Experiential Making meaning from reflecting on direct experience, and re-applying in new experience

Keeping a learning diary, where you reflect on each day’s experience and action plan for the next day.

Connectivist Learner-centred approach, where learners encourage each other to be involved in networks and make use of their sense-making skills. Incorporates social learning with developing networks, including on-line/social.

Social networking at work around a specific task e.g. using a Yammer group to share thoughts on a current task. Taking part in a MOOC, using forums and threads to encourage and share learning.

Learning theories: brief explanations

• Constructivist: knowledge is generated from the interaction between your experience and your ideas (Piaget, Vygotsky)

• Connectivist: learners encourage each other to be involved in networks and make use of their sense-making skills (Siemens, Downes)

• Situated: knowledge as a social process, co-constructed in a community of practice (Lave and Wenger)

• Behaviourist: learning is about conditioning, drill and practice (Watson, Skinner)

• Cognitive: memory processes information, using previous knowledge to organise, individual not group process (relates to Gestalt psychology)

• Experiential: making meaning from reflecting on direct experience, and re-applying in new experience

Examples: ConstructivistInteraction between experience and ideasWays in which the self and the world of work interact (The Internet of Things)

Repairing jet engines with google glass

Digital home

The smart home and office? How might this technology affect working life and learning in telefonica?

Choose a different ending:

Blood typing game

Connectivist / SituatedCommunities of practice: sharing learningMentoring, coaching and supporting: scaffolded learning

What about this?

BehaviouristRepetition and memorisationDrill and practice for language learning: Busuu, iLang, DuoLingoMaths learning: Pearl Diver, mathblaster

Cognitive

• Requires understanding of a concept • o2learn

Examples: Using video for maths concepts

Other examples

http://blog.cathy-moore.com/resources/elearning-samples/

http://www.bcactionpoet.org/forgetfulness.html

http://www.suddenlysmart.com/examples/Patient_Management/player.html

Theoretical approaches

https://onlinelearninginsights.wordpress.com/tag/constructivism/

What goes wrong in digital learning?

• Model of classroom “lecture” – too much information

• Static, shaped by teacher / instructor• Passive learning / not engaging• Learner gets lost: not enough scaffolding or

support• Learner can’t see progress • Evaluation and learning objective obscure

What do learners want?• AutonomyTo choose what they want to learn, as well as when and how they want to learn

it. • Small & ShortTo make use of short, bite-sized, pieces of content, but which are part of an

overall structure of learning • ContinuousTo see learning as a continuous process; training tends to be event-based and

packaged• On demandTo look for quick JiT – through Google, colleagues, apps• SocialTo learn with and from others• Anywhere, anytime, on any device

http://www.open.ac.uk/researchprojects/netgeneration/

Questions?

08/04/2023 Digital Learning Services

Thank you

Jo.Colley@o2.com

08/04/2023 Digital Learning Services