Post on 03-Jul-2015
description
www.impactinternational.com
ENGAGING & DEVELOPING TALENT
www.impactinternational.com
DEVELOPING & ENGAGING TALENTANDY DICKSON - IMPACT INTERNATIONAL
Impact International are global leaders in sustainable business transformation and leadershipdevelopment. We operate in 50 countries worldwide from offices in the UK, Europe, AsiaPacific and the USA.
DEVELOPING & ENGAGING TALENTANDY DICKSON: IMPACT INTERNATIONAL
www.impactinternational.com
ENGAGING & DEVELOPING TALENT
• Global Investment Banking - 1200 participants - Attrition reduced 7%,$500,000 cost savings, 86% of potential leavers stayed
• Global Telecoms - 200 participants - 20% increase on revenues throughinnovation, 9% reduction on attrition worth 1.8m Euros, 26% increase ineffectiveness of coaching
• UK Retail Banking - 200 participants - £400,000 recruitment saving,£1.25m cost savings, £900,000 increase in revenue, 24% increase inemployee satisfaction
• UK Government department UK - 200 participants - 20% increase inefficiency, 27% performance improvement
RESULTS
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ENGAGING & DEVELOPING TALENT
Telling
Directing
Advising
Listening
Asking
Enquiring
Advocacy Enquiry
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ENGAGING & DEVELOPING TALENT
Concern
AssetHigh
Potential
HighPotential
Resource
ResourceResource
PotentialConcern
Potential
Perf
orm
ance
TALENT MAP
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ENGAGING & DEVELOPING TALENT
• Stakeholders
• Business outcomes
• Learning outcomes
• Evaluation
• KPIs
• Success criteria
CLEAR LINE OF SIGHT
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ENGAGING & DEVELOPING TALENT
• Expectations
• Culture
• Commitment
• Learning process
• Learning vehicles
• Architecture
CONSIDERATIONS
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ENGAGING & DEVELOPING TALENT
EXPERIENTIAL LEARNING
REFLECTION KNOWLEDGE
EXPERIENCE SKILL
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ENGAGING & DEVELOPING TALENT
LIVE
DISTANCE
ONLINE
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ENGAGING & DEVELOPING TALENT
MostLearning
Least LearningComfort
Challenge - Out of comfort zone
Fear
Level of stretch
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ENGAGING & DEVELOPING TALENT
NewThinking &Strategy
DailyActivities
Innovation
Business As Usual
Curiosity, Exploration and Adventure
CompetitiveAdvantage
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ENGAGING & DEVELOPING TALENT
Who
Why
How
What
Where and when
Feelings & Emotions
Beliefs & Values
Facts & Gossip
Ritual
Higherpersonalrisk
Lowerpersonal risk
Action Communication
BEHAVIOURAL CHANGE
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ENGAGING & DEVELOPING TALENT
www.impactinternational.com
ENGAGING & DEVELOPING TALENT
www.impactinternational.com
ENGAGING & DEVELOPING TALENT
www.impactinternational.com
ENGAGING & DEVELOPING TALENT
www.impactinternational.com
ENGAGING & DEVELOPING TALENT
www.impactinternational.com
ENGAGING & DEVELOPING TALENT
Business As Usual CompetitiveAdvantage
Business
EnvironmentSociety
www.impactinternational.com
ENGAGING & DEVELOPING TALENT
www.impactinternational.com
ENGAGING & DEVELOPING TALENT
Direct line of sight tobusiness outcomes shoulddefine learner outcomes
INSIGHT 1
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ENGAGING & DEVELOPING TALENT
Consult stakeholders and beclear on expectations and
success criteria
INSIGHT 2
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ENGAGING & DEVELOPING TALENT
Carefully consideredarchitecture should be
sensitive to organisationalculture and learner’s reality
INSIGHT 3
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ENGAGING & DEVELOPING TALENT
Emotional engagement,interaction and personal
feedback will take learningto a much higher level
INSIGHT 4
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ENGAGING & DEVELOPING TALENT
Learning that is stretching,memorable, well facilitatedand supported back in the
workplace will be mostsustainable
INSIGHT 5