G A B R I E L J O R BY D E S I G N E R AT 9 6 0 D OTS

D E S I G N I N G W I T H E M PAT H Y

2 D E F I N I T I O N S O F E M PAT H Y

/ E ˈ ƐM PƏΘ I /

T H E A B I L I T Y TO B E AWA R E O F, U N D E R STA N D I N G O F, A N D S E N S I T I V E TO A N OT H E R P E R S O N ’ S F E E L I N G S A N D T H O U G H TS …

D E F I N I T I O N I

… W I T H O U T H AV I N G H A D T H E S A M E E X P E R I E N C E .

D E F I N I T I O N I

“ T H E A B I L I T Y TO B E AWA R E O F, U N D E R STA N D I N G O F, A N D S E N S I T I V E TO A N OT H E R P E R S O N ’ S F E E L I N G S A N D T H O U G H TS W I T H O U T H AV I N G H A D T H E S A M E E X P E R I E N C E . ” — K ATJA BAT TA R B E E , JA N E F U LTO N S U R I , A N D S U Z A N N E G I B B S H OWA R D, I D E O

D E F I N I T I O N I

“ D E V E LO P A N I N T E R E ST I N W H AT M OT I VAT E S OT H E R S A N D, E S P E C I A L LY, W H AT M OT I VAT E S T H E I R R E S P O N S E S . ” — J O R DA N J U L I E N

D E F I N I T I O N I I

Being John Malkovich Director: Spike Jonze

E M PAT H Y I N P R ACT I C E

P R I N C I P L E S A N D P R A C T I C E

D O D R A M A C L AS S E S

D E V E L O P E M PA T H Y

STA RT S M A L LP R I N C I P L E S A N D P R A C T I C E

F R U ST R AT I O N F I R ST

P R I N C I P L E S A N D P R A C T I C E

Apple Signature by Eli Schiff

T H E E M PAT H Y PA R A D OX

T H E M O R E W E T H I N K W E K N OW A N OT H E R ’ S N E E D S ,

T H E L E S S E F F O RT W E M A K E TO F I N D O U T W H AT T H E I R R E A L N E E D S A R E .

T H E E M PA T H Y PA R A D O X

“ T H E E M PAT H I C P O S I T I O N I S O N E I N W H I C H W E K N OW T H AT W E A R E N OT T H E OT H E R . ” — E D I T H ST E I N

YO U A R E N OT YO U R U S E R

T H A N K YO U !T W I T T E R @ G A B Y U

Event organised by

“Technology with Impact”

http://wiredcraft.com/