Post on 01-Nov-2014
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Domain expertTechnical novice
Domain expertTechnical expert
Domain noviceTechnical novice
Domain noviceTechnical expert
Domain expertTechnical novice
Domain expertTechnical expert
Domain noviceTechnical novice
Domain noviceTechnical expert
http://boxesandarrows.com/novices-orienteer-experts-teleport/
❖ How familiar are your users with your particular subject matter?
❖ Is there a big gap in subject-matter expertise among your users?
❖ How tech-savvy are your users?
❖ Is there a big gap in their technical expertise?
Casual Lookup Learn Investigate
Info
Geographic
PersonalInfo
TransactionPrice
ComparisonActing on
NotificationsOnline
ShoppingProduct
Monitoring
TriviaWindow
ShoppingInformationGathering
Research
DirectionsFriend
Check-insLocal Points of Interest
Travel Planning
CheckingCalendar
CheckingMessages
Situation Analysis
Lifestyle Planning
http://tinyurl.com/InfoNeedMatrix
❖ What motivates people to use your search application?
❖ Do they want to quickly lookup a simple fact, or are they more interesting in digging deep? Or do they just want to kill time?
❖ What types of searches do your users want to perform?
❖ Does your current search application effectively facilitate the user’s search motive and type?
Initiation Selection Exploration Formulation Collection Actionhttp://alistapart.com/article/the-ux-of-learning
❖ At what phases of the information seeking process do users want you use your search application?
❖ What stages of the information seeking process does your search application currently facilitate?
❖ Is there more you could do to engage users earlier in the process?
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Best Match Price Date
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Refine
Sort by
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Category Acoustic
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Price
Buying Formats
Location
DoneButton in the navigation bar
Best Match Price Date
New Refurb. Used Broken
Narrow by
Category Acoustic
Seller
Price
Buying Formats
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