December 3, 2014 | Nadine Navarro

Manager, Smart Commute, Metrolinx

NEW DIRECTIONS FOR SMART COMMUTE, METROLINX

Metrolinx Overview

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Key Business Units that help us fulfill our responsibilities to plan, deliver and operate:

Capital Projects

Policy, Planning & Innovation

Planwe shape the regional transportation system so it is modern, efficient and integrated, now and into the future

Deliverwe are builders, buyers and managers of infrastructure

Operatethrough our three operating divisions, we help the public move across our region every day, with a focus on customer service excellence

History of Smart Commute – Some Key Dates

1999 Establish Smart Commute Initiative

2001 First TMA - “Black Creek Regional Transportation Management Association”

2004 Transport Canada support ‘Smart Commute Initiative’: TMAs and central GTHA coordinating body ( “Smart Commute Association”); 2nd TMA in Markham/Richmond Hill

2008 Smart Commute Association joins Metrolinx: 10 TMAs, servicing 104 organizations; school travel program initiated, plus multi-municipal committee for region-wide TDM

2009 Start of the Stepping It Up, and Active and Sustainable School Travel program

2010 11 TMAs: Strategic goal to grow number of workplaces serviced by program

2014 13 TMAs; program is working with 340 workplaces

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Smart Commute Workplace Program

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TMA Models

Not for Profit • Governed by Board of Directors• In-house staff• Fees for services • Metrolinx + municipal + non-

governmental funding

Board of Trade/ Chamber of Commerce• Governed by Board of Directors/

Chamber of Commerce, supported by Advisory Board

• In-house staff• No fees for services• Primarily Metrolinx + municipal funding

Non-Fee Municipal • Governed by municipality• Delivery may be procured• No fees for services• Metrolinx + municipal funding

For- Fee Municipal • Governed by municipality• Delivery may be procured• Fees for services • Metrolinx + municipal + non-

governmental funding

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School Travel - Trends & Need for Action

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Transportation To School Mode Share (1986-2011) Age 11-13

Source: R. Buliung U of T Journeys to School and Work (2014) using TTS Data

• 20% decrease in GTHA active school travel since 1986

• Relationship between school travel & parental work commute

• 20% of am peak hour traffic is connected to school travel

• Our mandate: RTP vision of 60% of children walking or cycling to school by 2031

• Children today are the commuters of 2031 and beyond

Why New Directions?

TO2015

Developing the Five-Year Strategy

Growth – Workplace Program Depth – Broader Mandate

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Smart Commute Member Workplaces

Serve with Passion Play as a Team Think Forward

Build & Strengthen Integrate Innovate Measure & Target Lead by example

Our Vision & Mission

MX Vision &

ValuesSmart Commute

Mission

Workplace School Community

Project Evaluation & Partnerships

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Build and Strengthen the Program

Smart Commute Strategy 2014/15 - 2019/20

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Smart Commute

Strengthen Engagement with

Workplaces

Delivery of TDM for School Travel

TDM for Active and Sustainable Communities

Integrate

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Fully integrate TDM into regional change opportunities

Metrolinx

• Services • Stations • Integration of fares,

services, information • Policy

Municipal +

• Goods movement and active travel

• Local transit • Local planning

Key Change Opportunities• TORONTO 2015 Pan/

Parapan Am Games• (Road network)

Construction • Extreme weather events

Innovate

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• Promote and encourage innovation for mobility and TDM solutions

• Looking forward

• Supporting a culture of innovation

• Empowering partnerships

• Seeking new ways to collaborate

Measure, Target and Communicate

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• Focus our efforts on initiatives that can best achieve and demonstrate behaviour change

• Build evaluation into projects from the beginning

• Apply new KPIs to measure performance

• Develop Workplace Program Impact Assessment

• Improve financial data

• Introduce recognition and awards to reflect the entire program

Lead by Example

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• Deliver best practice in-house

• Learn from our experiences, challenges, mistakes and successes

• Demonstrate our commitment

Getting to GO

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GO Station Access

Carpool to GO

GO Electric

Zipcar to GO

Promotion &

Awareness

Bike to GO

• Supporting efficient access to GO Transit facilities

• 463 carpool spaces at 46 stations

• 20 EV chargers at 10 stations

• 6 car sharing vehicles at 6 stations

Looking Ahead: Workplaces

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Strengthening Engagement with Workplaces

Measure, Target, Solidify Improve data collection

Investigate segmentation

Solidify toolkit

Optimize Opportunity of 2015 Games

Implement telework pilots

Deliver Games Service

Maximize legacy opportunities

Looking Ahead: Schools

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TDM for School Travel

Complete Strategy & Implementation Plan for GTHA School Travel

Initiate GTHA Active and Sustainable School Transportation Regional Hub

Progress research and information sharing to inform and equip regional partners

Looking Ahead: Communities

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TDM for Active and Sustainable Communities

Benchmark TDM activity, solidify resources and partnerships

Further sustainable station access

Progress improvements to station bike storage

Further “zones” for station access options

Include TDM planning for stations

Progress Regional Active Transportation role

Provide traveller information for local and regional trips, including alternatives and opportunities

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