DEBTRECOVERY

Philip Jones – Credit Controller

22 November 2007

Staff & Location:

Philip Jones- Credit Controller – (Tues-Fri)

Alison Sellick – Debt Recovery Assistant (F/T)

Room 56 Northcote House

Tel:01392.263139

Fax:01392.262325

Debt-Recovery@Exeter.ac.uk Report to Tanya Hitchen – Head of Commercial Finance

Operations (Treasury)

Ledgers: S1 = General

S2 = Research Accounting

S3 = Accommodation Office

S6 = Family Centre

Turnover:

S1 - 2005/06 = £9,277,199

S2 - 2005/06 = £6,888,166

S1 - 2006/07 = £10,191,626

S2 - 2006/07 = £4,866,397

Important Information:

Name & Address (Personal/Company) to Include

Telephone numbers/Email Address

Purchase Order/Name etc

V.A.T. (E = Exempt

O = Outside the Scope

S = Standard Rate

Correct pricing

Check the invoice before sending to customer

Daily/Weekly/Monthly: Create New Accounts

Raise Invoices/Credit Notes

Input of Cash/Chqs/Credit & Debit card pymnts

Transaction Matching (Checking account balances)

Statements

Age Debtor Reports

Telephone Chasing

Interest charges/Legal Action

KPI’s

Annually:

Check all ledgers for possible Write off

Prepare Write Off list

Write Offs 2006/07:

S1 = £410.60 (5 small debtors)

S2 = £27,337.79 (2 companys in Liquidation)

Journal accounts and write back to originating

codes

CREDIT VETTING:

Dun & Bradstreet

Reduce the Risk of Bad Debt

Duns/Company Number

Trading/Registered address

Report requested and sent to

School/Dept for decision

Legal Action

In house

Debt Collecting Agent

Solicitors

QUESTIONS!!!!!!!!!!!!!!!!

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