Customer type Complaint name Component name Component company Component figure Details of component.

Post on 18-Jan-2018

229 views 0 download

description

Component name Component company Component figure Details of component

Transcript of Customer type Complaint name Component name Component company Component figure Details of component.

A presentation by SSG Software system private limited.

Download ACE contact manager from www.Goace.com

How to maintain good relationship with existing customer

Customer type

Complaint

name

Component nameComponent company

Component figure

Details of component

Employee detail

Experience

Vendor detail

How I will know which of my customer is more profitable?

Profit= invoice amount – ((Hr-cost ) + expenses))

•By knowing profit we can decide which customer is more profitable.

How do I schedule my people efficiently to my customer to manage the maintenance work?

Human Resource Allocation through ACE7

How do I track, how fast we are closing a complaint?

Number of days to finish a work = Task end date – Complaint date

How do I get new customer?

1. Email Marketing through ACE7 2. Survey using ACE7

3. Use Letter / Post card campaign through ACE7

How do I maintain a relationship with my existing customer to get repeat order?

Send automatic email on Birthday and anniversary using ACE7

We have only answered a few ways of using ACE7 for your benefit – there are others, please do not hesitate to ask us by sending an email to support@goace.com

Thank you for your time. We hope, we could make a difference to your business through ACE7.