Crossell RTD Project

8/3/2019 Crossell RTD Project

http://slidepdf.com/reader/full/crossell-rtd-project 1/38

Application

Logic Tab

Model Defautl

Control Group tab

Permission tab

No Control group not check

Selection value is Session/customer/Customer

Percent of population:

Checked Use for analysts with Name of Analysis controlGroup

PERFORMANCE GOALS

"Customer Retention" Optimization=Maximize Required Checked Normalization Factor is 1

"Revenue" Optimization=Maximize Required Checked Normalization Factor is 1

CHOICES

Offers CHOICE GROUP

Scores Tab

Credit Products

Score Tab

Revenue Inheritred Source From=Predicted By OfferAcceptance

Each subchoice (Gold Gard, Miles Card, Platinum Card)

Each has Attributes Value Tab

Name=Likelihood of Purchase , Category=Targetting, Type=Double, InheritedValue=Predicted by

OfferAcceptance: Purchased (Offers)

Message Category=Presentation, Type=String, InheritedValue="" (Offers): Purchased (Offers),

AttributeValue="The Gold Credit Card provides extra services, plus a preferential rate of interest on your

borrowings."

Profit Margin Category=Targetting, Type=Double, InheritedValue=0.5 (Offers): Purchased (Offers),

AttributeValue=25

Another CHoice Credit Card->Credit Services (choice) includes sub choices of Credit Protection and

Electronic Payment

Choices Event Tab

Choice Eligibility

Nothing under Group Attributes Tab

Group Eligibility Tab

Dynamic Choices Tab\

Another Choice Group of sub group Load Product (has sub choice Home Mortgage and Student Loan)

and sub group of Loan Services (has sub choice Reduced Interest nad choice Waive Fees)

Typical Choice like Gold Card

Attribute

Values

Scores

Eligibility Rule

FILTERING RULES

Segment to Retain is true when

ALl of the following

1. session/customer/CallsAbandoned >=6

2. session/customer/Tenure>=2

SCORING RULES:

Credit Protection Retention

If All of the Following

1. session/customer/HasCreditProtection="YES" then 0.0

Otherwise The value is 7.0 (these values are considered constants)

Electronic Payment Retention

If all of the following

1. sesion/customer/SignedUpForEpay="YES" then 0.0

Otherwise The value is 5.0

Reduced Interest Rate Retention

If All of the following

1. session/customer/CreditLineAmount>0

2. session/customer/CreditLineAmount<=50000 then 7.25

If all of the following

1. session/customer/CreditLineAmount>50000

2. session/customer/CreditLineAmount<=6000 then 6.25

etc. on other conditions

Otherwise the value is 3.25

Waive Fee Retenion

The value is 7.25

DECISIONS:

Offer Decision

Session Criteria Tab

Select Choice from Offers Group NUmber of Choices to Select is 1 Select with fixed goal weights is picked

Target Segments uses Segment to Retain where Goals in

Priorities for "Segment ot Retain" segment is:

Performance Goal: Customer Retention is Weight 70% and Revenus 30%

Default Target Segment is

Custom

Selection

Pre/Post Selection Logic Is:

/*String channel = session().getChannel();

for (int i = 0; i < choiceArray.size(); i++) {

Choice choice = choiceArray.get(i);

choice.recordEvent("Delivered", channel); <---KNOW THIS

//session().addAllToPresentedOffers(choiceArray); /* Store presented offers

for future reference */

OfferDecisionMultipleChoice:

Post Selection Logic:

/*String channel = session().getChannel();for (int i = 0; i < choiceArray.size(); i++) {

Choice choice = choiceArray.get(i); choice.recordEvent("Delivered", channel);

//session().addAllToPresentedOffers(choiceArray); /* Store presented offers

for future reference */

RandomDecision:

Logic is:

/*String channel = session().getChannel();

for (int i = 0; i < choiceArray.size(); i++) {

Choice choice = choiceArray.get(i);

choice.recordEvent("Delivered", channel);

/* Store presented offers for future reference */

session().addAllToPresentedOffers(choiceArray);

NO SELECTION FUNCTIONS (No need to know)

ENTITIES:

Session

Deifinition Tab

Mapping tab

Logic tab

Customer

Definition tab

Mapping tab

Cache tab

InsertOffer Entity

Definition tab

Mapping tab

Cache tab

DATA SOURCES:

CustomDataSource:

CustomerPreferencesDataSource

Insert Offer Response Store Procedure Data Srouce

INTEGRATION POINTS->INFORMANTS

CallInfo (no Logic or Asynchronous Logic)

CallResolution (no Logic or Asynchronous Logic)

CallStart

Has Logic of: session().getCustomer().fill(); /* Trigger data retrieval */

InsertOfferResponseInformant

Has logic of: (no Asynchronous Logic)

// logInfo("offer="+request.getOffer()); //logInfo("Offer2:"+session().getOfferResponse().getOffer());

//logInfo("CustomerID:"+session().getCustomer().getCustomerId()); //session().fill();

InsertOfferResponse DS=new InsertOfferResponse();DS.populate(18,"V");

OfferResponse

Has Logic of: (but no Asynchronous Logic)

/*String choiceName = request.getChoiceName(); String choiceOutcome = request.getChoiceOutcome(); String simulationMode = request.getSimulationMode(); String channel = session().getChannel();

String channelName = request.getChannel(); //logInfo("choicename = \"" + choiceName + "\".. choiceOutcome = \"" +choiceOutcome + "\""+ ".. channelName = \"" + channelName + "\""+ "..simulationMode = \"" + simulationMode + "\"");

if (!simulationMode.equalsIgnoreCase("On") && !Null.isNull(choiceName) &&!Null.isNull(choiceOutcome) ) {

/* This branch takes a choice name from the informant and updatesthe choice with the choice outcome.

This choice is not necessarily the choice that was presented. */

/* ChoiceGroup.getChoice(choiceName).recordEvent(choiceOutcome, channel); } else {

/* OfferResponseData does not contain actual response information. * Simulate it based on CustomerPreferences entity

/*final String[] outcomes = new String[] { "Interested", "Purchased" }; final double PURCHASED_PERCENT = 12; SDChoiceArray presentedOffers = session().getPresentedOffers(); for (int i = 0; i < presentedOffers.size(); i++) { Choice choice = presentedOffers.get(i); if (ShouldRespondPositively.execute(choice)) {

int level = (Math.random() <= PURCHASED_PERCENT / 100) ? 1 : 0; choiceOutcome = outcomes[level];choice.recordEvent(choiceOutcome, channel);

ADVISORS:

OfferRequest

Response is:

Logic is but no asynchronous logic

System.out.println("selecting offer for customer: " +session().getCustomer().getCustomerId());

OFFERREQUESTMULTIPLERESPONSE:

Response:

Logic Is:

System.out.println("selecting offer for customer (should get multiple

offers): " +session().getCustomer().getCustomerId());

EXTERNAL SYSTEMS: CRM, Fulfilment, IVR

FUNCTIONS:

Multiply

MODELS:

Statistics (default for all ILS projects)

Attributes Tab but defaults to Learn Location and Temporary Data Storage

Other Model is OfferAcceptance

OfferAcceptance Model Choice Tab

Attributes Tab

Learn Location (default)

TemporaryDataStorage

CATEGORIES are Presentation and Targeting with descriptions

Crossell RTD Project

Documents

Transcript of Crossell RTD Project

Joint FP5 ENERGIE Info-day and EnerBuild RTD Project Meeting JAPANESE BUILDING ENERGY RESEACH

RTD Pension Documents

Oracle RTD

RTD Basic Training. Agenda Control PC Network Connection Setup Configure RTD –RTD License Installation –RTD Environment Configuration –Archives Basic.

Cultural Heritage in REGional NETworks REGNET. October 2001Project presentation REGNET 2 THE PROJECT Combined RTD & Project Type Demonstration Project.

Prosiding rtd iii

Rtd Eblast_March2016

Neutronic calculations done within the EURISOL-RTD project

Rtd Report

European Commission - DG RTD - ERA - ERA Portal Austria · 1 European Commission - DG RTD 'Diversified Funding streams for University-based research: Impact of external project-based

1984 - Brochures - RTD SERVICE GUIDE TO THE 1984 OLYMPICSlibraryarchives.metro.net/DPGTL/olympics/1984/1984-rtd-bus-service... · RTD CUSTOMER SERVICE CENTERS-RTD BUS SERVICE GUIDE

RTD Temperature Sensors

RTD - wici.com

Spring Loaded RTD

Lb5004 Rtd Module

RTD Input Module Channel Isolated RTD Input Module User's ...

For the latest prices, please check AutomationDirect.com. RTD Input Module · 2019-11-05 · RTD Input Module T1F-16RTD $472.00 16-channel RTD input module ... If an RTD sensor has

RTD Presentation

RTD User Guide

D D REMOTE MOUNT RTD HEAD ASSEMBLY · 58 858-784-0710 sales@reotemp.com reotemp.com TRC-0120 RTD REMOTE MOUNT RTD HEAD ASSEMBLY RTD PX RTD SENSOR 1 TEMPERATURE RANGE 1 = -328°F/400°F