FaultlineCommerce

Crisis, Innovation and Relationship Cards

Smart Card Alliance Annual MeetingScottsdale, May 17-18, 2010

FaultlineCommerce

Patrick

FaultlineCommerce

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V I S AA D V I S EA V I S

Management ConsultingStart-up Financing

Private Equity Transactions

Mobile CommercePayment Technologies

Digital Media

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Visionary, Moi ?

Source: Nilson Report, 2007

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Today’s Presentation

• The end of the Crisis ?• A New Innovation Cycle• Relationship Cards• So What ?

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Circa 2008…

Source: Sequoia Capital

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Circa 2010 …?

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The End of the Crisis !

Quarter to Quarter Growth in US Real GDP

Source: Finfacts.com, The Market Oracle.com

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The End of the Crisis !

US Unemployment Rate

Source: Finfacts.com, The Market Oracle.com

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The End of the Crisis !

S&P 500 Index

Source: Finfacts.com, The Market Oracle.com

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The End of the Crisis !

Corporate Profits – Financial Industries

Source: Finfacts.com, The Market Oracle.com

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Crisis & Innovation

Source: Business Week

Great companies born at time of crisis

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Crisis & Innovation

Source: Forbes

Great products from last recession

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4 Remarkable Changes

The 3rd Interface Paradigm

Source: Morgan Stanley

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4 Remarkable Changes

Here Comes F(bk)-Commerce

Source: Morgan Stanley

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4 Remarkable Changes

The Rise of the Mobile India & China

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4 Remarkable Changes

There’s an App for That!

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Relationship Card

Trip Down Memory Lane

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Relationship Card

The Troubles with that Great Idea

Connectivity

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Relationship Card

The Troubles with that Great Idea

User Experience

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Relationship Card

The Troubles with that Great Idea

Business Model

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Relationship Card 2.0

Touch(Tap)SeeConnectRequestReceive

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Merchandising Example

Awareness(Advertisement)

Evaluation (Information)

Post-Purchase(Feedback)

Decision(Order)

Purchase(Pay)

Interest(Search)

Source: Faultline Commerce

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So What ?

Remember, User Experience Matters

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So What ?

1. Bring Together The Cloud & The Hand

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So What ?

2. Look Beyond Payment

CARD ActFinance Reform (IRF)Credit MaturationEMV Everywhere ?

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So What ?

3. Solve The Identity Puzzle

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So What ?

4. Innovate Beyond Technology

Source: Doblin Group

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Thank you

patrick.gauthier@faultlinecommerce.com