Create a World Class Culture With Values

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How to identify, personality types, match hiring to employee desired traits, creating powerful corporate cultures, and an amazing workplace experience.

Transcript of Create a World Class Culture With Values

Presented by:

Ethan ChazinPresident & Founder

Personality & Values

What is Personality?

DISCUSSION

“The dynamic organization within the individual of those psychophysical systems that determine his unique adjustments to his environment.”

Gordon Alport

Personality Assessments

Assessment Tools

• Small Business Administration website: www.sba.gov/starting_business/startup/areyouready.html

• Change Style Indicator by Discovery Learning shows you how receptive you are to change.

• Personality type/career assessment tests: Myers Briggs Type Indicator (MBTI) MAPP Career Test – www.assessment.com The 16 personality types -

www.personalitypage.com/high-level.html Keirsey Assessment Birkman Method DISC tool (Sales professionals)

Myers-Briggs Assessment

MAPP Career Assessment

Keirsey Assessment

Birkman Method

DISC Personality Profile

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• Extraverted (E) vs. Introverted (I) E are outgoing, sociable I quiet & shy.

• Sensing (S) vs. Intuitive (N) S are practical, prefer order N look at big picture.

• Thinking (T) vs. Feeling (F) T use logic F rely on personal values and emotions.

• Judging (J) vs. Perceiving (P) J value control and prefer order, P flexible and spontaneous.

• INTJ visionaries with original minds and great drive.

MBTI 16 Personality Types

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• Extraversion: How comfortable we are with relationships.

• Agreeableness: How warm and trusting are you?

• Conscientiousness: Responsible, dependable, organized and persistent.

• Emotional stability: Ability to withstand stress.

• Openness to experience: Range of interests and fascination with novelty.

“Big 5” Personality Model

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• Extraverts tend to be happier in their jobs…and their lives and perform better with lots of personal interaction.

• People more open to experiences are more creative in science and art.

• Agreeable people are only slightly happier than disagreeable people but do better in jobs requiring interpersonal skills and are more rule-abiding.

The Big 5 Traits

1. Go to: Human Metrics: www.humanmetrics.com/cgi-win/JTypes1.htm2. Click on “Do it” and take MBTI assessment (72 questions).3. When complete, click on “Score it.

Is personality determined by heredity or environment?

Think about YOU…

DISCUSSION

You are getting ready to begin your search for the IDEAL organization to work for.

What traits matter MOST/LEAST to you?

DISCUSSION

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• Pragmatic: maintain emotional distance and subscribe to: “The end justifies the means.”

• Seek power.• Manipulate and win MORE, are persuasive.• Act aggressively.• Are more likely to engage in counterproductive

work behavior.

Machiavellianism

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• Self-centered.• High sense of self-worth.• A grandiose sense of self-importance.• Requires excessive admiration.• More charismatic.• Sense of entitlement.• Love me!

Narcissism

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• A lack of concern for others.• Lack of guilt/remorse when their actions cause

harm.• Inconclusive research about psychopathy and

impact on job performance.• Related to the use of hard influence tactics

(threats and manipulation.)

Psychopathy

Approach-Avoidance

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• Personality traits as motivations.• We approach things we feel positively about

and avoid things that are negative.

Approach-Avoidance

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• Conclusions that we form about our own capabilities, competencies, and worth as a person.

• Over-inflated sense of self worth common of Fortune 500 CEOS.

• Overconfidence leads to perceived infallibility leading to bad decisions.

• Self-Monitoring: An individual’s ability to adjust their behavior to external, situational factors.

• Proactive Personality: People take initiative to improve their circumstances.

Core Self Evaluation

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• The way your personality translates into a specific behavior depends on the strength of the situation.

• Strong situations pressure us to exhibit the right behavior., show us what the right behavior is, and discourages the wrong behavior.

• In weak situations…anything goes!

Situational Strength

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• Assessed in organizations in terms of four elements:– Clarity: Degree to which cues about work and

responsibilities are available and clear.– Consistency: the extent to which cues regarding

how work and duties are compatible win one another.

– Constraints: The extent to which individuals’ freedom to decide to act is limited by forces outside their control.

– Consequences: The degree to which decisions or actions have important implications of the organization or its members.

Situation Strength

Trait ActivationTheory

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• TAT predicts that some situations, events, or interventions “activate” (trigger) a trait more than others.– Ex. People learning online responded differently to

teaching instruction when they knew their behavior was being monitored.

– Ex. In a supportive, nurturing, encouraging environment, people behave much more socially

• Given the situation strength and trait activation theories, it may not be Nature or Nurture but…Nature AND Nurture.

Trait Activation Theory

The Organizational Imperative For

VALUES.

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• Values represent beliefs that “a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite mode of conduct or end-state of existence.”

• We consider, pursue, join and remain associated with organizations based on what our notions of what “ought” and “ought not” to be!

• Milton Rokeach work organizing values into terminal and instrumental value.

• Terminal are desirable end-states to be achieved: instrumental are preferred modes of behavior or ways to achieve terminal values.

Values

Milton Rokeach

Terminal Instrumental

Prosperity Personal discipline

Economic success Kindness

Enlightened Goal orientation

Independent Autonomy

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• Contemporary Work Cohorts.• Baby Boomers: Born after WWII, mid-40’s to

60’s. Honor trust, loyalty, responsibility, but distrust authority. (ME)

• Xers: Grew up with AIDS & MTV. Late 20’s-early 40’s. Value flexibility, life options and achieving job satisfaction.

• Millenials: Under 30. Grew up during prosperous times. High expectations, seek meaning in their work, have career goals aligned with becoming rich (81%) and famous (51%.)

Generational Values

Person-JobFit Theory

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• John Holland’s research to match job requirements with personality characteristics.

• Six (6) personality types: realistic, investigative, social, conventional, enterprising and artistic.

• Job satisfaction and the likelihood of leaving a job depend on how well individuals match their personalities to a job (the work and the culture.)

Person-Job Fit Theory