Post on 01-Dec-2014
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Accuracy, Errors and Verification
Craig Silverman
Sunday, October 31, 2010
Sunday, October 31, 2010
Sunday, October 31, 2010
Sunday, October 31, 2010
Sunday, October 31, 2010
“We were dim on Dewey from the start”
Sunday, October 31, 2010
Why Errors Occur
Sunday, October 31, 2010
Sunday, October 31, 2010
“It is often the best people who make the worst mistakes—error is not the monopoly of an unfortunate few...far from being random, mishaps tend to fall into recurrent patterns. The same set of circumstances can provoke similar errors, regardless of the people involved.”
-- James Reason
Sunday, October 31, 2010
“Pound for pound, the most mistake-packed article I have ever checked was written by a Pulitzer Prize winner.” -- Ariel Hart, Columbia Journalism Review
Sunday, October 31, 2010
Errors Occur
Sunday, October 31, 2010
Errors Occur
Sunday, October 31, 2010
Errors Occur
Sunday, October 31, 2010
Errors Occur
Sunday, October 31, 2010
Errors Occur
Sunday, October 31, 2010
Frequency of Errors
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Sunday, October 31, 2010
Error Rate
•70+ years of research•40%-60% of news stories contain an error
•Subjective vs. Objective•Meyer method = 25%
Sunday, October 31, 2010
Common Errors1.Misquotes
2.Incorrect headline
3.Numerical error
4.Misspelling
5.Incorrect job title
6.Incorrect name
7.Incorrect location
8.Incorrect time
9.Incorrect date
10.Incorrect address
11.Incorrect age
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One Solution
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Sunday, October 31, 2010
Sunday, October 31, 2010
Sunday, October 31, 2010
WHO surgical safety checklist helped reduce
inpatient deaths following operations by 40 percent -- New England Journal of Medicine
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Sunday, October 31, 2010
Why?
• Remove reliance on memory
• Prevent distraction
• Central collection point
• Introduce repeatable, measurable process
• Create discipline (“force”) necessary for high performance
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Using a Checklist•A habit
•Enforced across organization, at all levels
•Tracked
•Coupled with teamwork/communication (“Just ticking boxes is not the ultimate goal here. Embracing a culture of teamwork and discipline is.")
Sunday, October 31, 2010
Tips• Increase font size while reviewing work
• Ask to spell name/title
• Keep research in separate font, color from your writing
• Keep items TK or to check in yet another color
• 5-minute rule
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Sunday, October 31, 2010
Sunday, October 31, 2010
Verifying Real-Time/Crowdsourced Info
• Track back RTs, etc. to source
• Look for clusters
• Location enabled?
• Evaluate the network
• Evaluate the history
• Links, photos?
• Take it old school
• Disclose, hedge, repeat
• Be brave only in correctionSunday, October 31, 2010
www.RegretTheError.comCraig@CraigSilverman.ca
Sunday, October 31, 2010