Letter of complaint – error correctionL3: …I would have …it would have beenL4: …if I had knownL5: I would never have gone thereL7: You should have advised me before I travelledL8: …valuable …If I had known I would have carried…L10: I would have brought my own towel if I had knownL12: If we had known thisL13: …we wouldn´t have booked

Letter of complaint – error correctionL15: If you had told me / given me the correct informationL15: I would have takenL18: If I had thought / If I thought this would happen L18: I would have takenL19: It would have been fasterL19: honourableL20: I only want you to know that I wish I had never chosenL21: I will never travel