COUNTER and e-resource

management tools

Link Servers, Metasearch tools, ERM systems

UKSG: December 2005

Jenny WalkerVP Marketing

Ex Libris Group

jenny.walker@exlibrisgroup.com

e-Resource Management Tools?

SIAM journal on applied mathematics 

SUSHI

SUSHI

Standards Usage Statistics Harvesting Initiative

Initial premise: too difficult/too expensive for libraries to get their statistics each month

Goal: to retrieve and import COUNTER reports from compliant content providers into local systems automatically.

Proof-of-concept uses Web (SOAP) services – COUNTER JR-1 report

NISO workshop – early 2006

Tripped up by Terminology?

Platform/Service

Publisher

Journals

Interface

Link Target

e-journals

Search Target

Collection?

e-Product (Interface)

e-Product (Package)

e-Product(e-journals)

Linking/Link Resolvers

COUNTER basics

Q: Who gets to count full text requests? Publisher? Aggregator? E-Journal gateway? Link Resolver?

A: The party that delivers the actual text to the user

Linking

A&I Database

A&I Database

Link Resolver

Link Resolver

Publisher site

Publisher site

User finds citation of interest in an A&I

database. An OpenURL link is

providedCitation

Link menu

Full Text

Link-Out Link-Out Full text

JSTOR Annual Linking Totals

  2001 2002 2003 2004 2005*

Total Accesses 50,279,128 80,082,633 131,510,667 171,969,141 226,509,990

Articles Viewed 7,928,405 14,645,589 25,934,992 35,263,463 60,795,293

Links to JSTOR 207,278 1,453,751 2,952,760 4,728,941 6,289,342

Links to Articles Viewed Ratio 2.61% 9.93% 11.39% 13.41% 11.74%

* Year end projection

By kind permission of JSTOR

Portals/Metasearch

Metasearch

Also known as: Federated search Broadcast search

User presented with a single search interface Searches multiple information sources at

same time Eliminates (or assists with) resource selection Retrieve, consolidates and ranks results A new challenge for statistics

Metasearch: a new challenge

What can be affected Session counts Search counts

Why? “Search all” option or automatic selection/search

of many resources Perform simultaneous activities Optimization techniques

Searching without Metasearch

EBSCO OCLC ProQuest OVID

user

Resources

-Product 1-Product 2-Product 3…

Visits = 1Sessions = 2Searches = 2

Visits = 1Sessions = 2Searches = 2

With Metasearch engine

EBSCO OCLC ProQuest OVID

user

Metasearch

-Search All -Business-Medicine…

Visits = 1Sessions = 20Searches = 20

Visits = 1Sessions = 20Searches = 20

Visits = 1Sessions = 20Searches = 20

Visits = 1Sessions = 20Searches = 20

With Metasearch engine

EBSCO OCLC ProQuest OVID

user

Metasearch

-Search All -Business-Medicine…

Visits = 1Sessions = 28Searches = 28

Visits = 1Sessions = 28Searches = 28

Metasearch lessons

Libraries should want to isolate metasearch sessions and searches Capture source of activity Isolate metasearch IP address Have metasearch access through separate

account Support metasearch standardization activities

through NISO We need a standard way to recognize a

metasearch session

e-Resource Reports and Stats

Metasearch Tools Searches by Search Target

Link Resolvers Clickthroughs per Journal Clickthroughs per Link Target

ERM systems Cost-usage analysis Overlap analysis

Thank You

Jenny Walkerjenny.walker@exlibrisgroup.com