Post on 13-Jan-2016
Contractor Credentialing: Managing Risk
Raising the Bar in Home Performance Contracting
Larry ZarkerBPI
This Home is 90 Years Old and It Has Never
Had a Physical
Whole House Contracting Starts
with a Comprehensive Energy Audit
Energy Audits Waste Energy and Money…
…If They are Not Converted into Work
But, as we all know…
______________ ______________
The Challenge
Nearly 130,000,000 housing units in U.S. NY HPwES program reaching 7,000 units per
year; after 9 years only 1% of the housing stock transformed.
How do we ramp up to a ten year upgrade on all existing homes in the country?
Ramping Up Home Performance
State Units of Housing
10,000 Years
1000 Years 100Years
10 Years
U.S. Total 130,000,000 13,000 130,000 1,300,000 13,000,000
Pennsylvania 5,477,864 548 5,478 54,779 547,786
Scenarios for Achieving Scale:
* Source: U.S. Census, 2009
We are currently on a 10,000 year path to systematically upgrading the performance of the nation’s housing stock.
Home Performance Provides Solutions Dust and Allergies Comfort Issues High Utility Bills Hazardous Materials Moisture Climate Change ENERGY INDEPENDENCE
Typical home…full of systems… Drainage system Foundation system Flooring system Wall system Ceiling system Roof system Heating system Air conditioning system Ventilation & IAQ systems Moisture control systems Distribution system Exhaust systems Plumbing systems in/out Electric, Appliance
& Lighting systems Energy management system
Key Question: Do you know where your fresh air comes
from?
Furnace Filter Slot
Return Air
Corrosion on Hot Water Tank
Pipe Insulation
What BPI Offers National technical standards for the home performance
industry based on sound building science (open, transparent, consensus-developed process)
Certification of individuals in professional technical designations
Accreditation of contractors committed to delivering quality, home performance improvements
Quality assurance to verify conformance with BPI Standards and provide feedback for continuing improvement
Affiliation of organizations that deliver BPI testing services in their market
21
Serving you since 1993
BPI Certification Model
Field Exam for Building Analyst
BPI Certified Building Analyst
Professional
Written Exam for Building Analyst
BPI Certified Heating
Professional
Written Exam for Envelope
Field Exam for Envelope
BPI Certified Envelope
Professional
Written Exam for Gas or Oil
Furnaces or Gas or Oil Hydronics
Written Exam for Manufactured
Housing
Field Exam for Heating
Field Exam for Manufactured
Housing
BPI Certified Manufactured
Housing Professional
BPI Certified Air Conditioning or
Heat Pump Professional
Field Exam for Air Conditioning or
Heat Pump
Written Exam for Air Conditioning
or Heat Pump
Certification Provides Differentiation
Building “Stackable” Credentials
From entry level worker to seasoned veteran Across technician skills sets (auditing, envelope,
heating, AC/Heat Pump, QA Inspection, etc.) Including sales and marketing, management, and
other job classifications Working with DOE WAP designations of Energy
Auditor, Installer, Crew Chief and QA Inspector
BPI’s Home Energy Auditing Standard in final comment resolution before publication.
New Installer/Crew Chief Certifications
Whole House Air Leakage Control Installer Whole House Air Leakage Control Crew
Chief Accessible Areas Air Leakage Control
Installer
Red Rocks CC ALC Installer Props
Driven by Affiliate Growth: 305 Total
Produces Huge Influx of Certifications
What is BPI Accreditation?
A professional credential awarded by
BPI to contracting companies who commit
to offering comprehensive “whole
house” home performance solutions
for their customers.
BPI Home Performance Contractor Model
Educate Customers on Whole-House Offer Comprehensive Solutions Get Key Staff Trained & Certified Follow BPI Standards in Your Work Last Do No Harm by “testing out” Participate in Independent, Third-Party
Quality Assurance Program
Positioning in the Market
Greed Ad for Individual Technicians
Differentiation Ad for Contractors
BPI AccreditedHome Performance
Contractor
BPI CertifiedBuilding Analyst
BPI CertifiedSpecialty
Professional
Customer ServiceTeam Sets
Appointment
BPI Accredited Home Performance Contractor Model
SalesContract
ConductsComprehensive
HomeAssessment
EducatesCustomer onWhole House
Approach
Defines Scope ofWork Based on
Findings
OverseesWork in Home
PerformsInternal QC
Tests Out toStandards
Signs Off onJob
ObtainsCustomerSign-off
Solutions BasedSelling
VerifiableResults
BPI Home Performance Contractor Model
Civil suit targets 12 for carbon monoxide deaths
Three local men indicted for manslaughter
BPI Accreditation Costs
How much does it cost to get BPI Accredited?
Training for 2 Certifications: ($790 - $2,400)BPI Certification Exam Fees: $550 x 2 = $1,100Accreditation and Quality Assurance: 1,500/yearTotal Estimated Initial Cost: $3,390 - $5,000
EmbroidMe Franchise Fees
How much does it cost to openan EmbroidMe Franchise?
Total Investment: $66,300-$187,400Initial Franchise Fee: $35,500Royalty Fee: 5%Advertising Fee: N/ATerm of Agreement: 35 yearsRenewal Fee: $1.5K