Post on 06-Apr-2018
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Construction Contract Administration Manual
Introduction
Overview
Contract Administration
Contract administration is one of the most important jobs related to construction projects and
involves numerous tasks occurring before and after contract execution and work order issuance.
All work must be administered in accordance with the contract specifications, terms andconditions, state and federal laws and regulations, and department policy.
Proper construction administration includes:
developing proper and accurate bid and contract documents
complying with contract documents and specifications
enforcing state and federal regulations ensuring quality control by overseeing, inspecting and reviewing sampling and testing of all
materials and work keeping and maintaining accurate project records
recording, verifying and preparing monthly pay estimates
negotiating and processing of change orders, supplemental agreements and other contractmodifications in a timely manner
promoting good public relations and
setting and maintaining a high professional standard.
The Contract Administration processThe Contract Administration process helps to assure the projects goals and needs are on trackand on schedule and the contractor is behaving appropriately. The Contract Administration
process is a part of the Monitoring and Controlling Process Group. The inputs for this processare:
Contract - A contract is an agreement between the owner and the contractor which details their
legal requirements and obligations.
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to contract terms. Payment systems include project management teams' reviews and approvals.Larger projects may have individual payment systems.
Claims Administration - Claims administration resolves claims according to the contract'sdispute resolution procedures when the owner and contractor cannot resolve a claim on their
own. Claims administration documents, processes, monitors, and manages claims during the life
of the contract, usually according to the contract terms.Records Management System - A records management system is a set of processes, relatedcontrol functions, and automation tools which are used to manage contract documentation and
records. Project managers use records management systems to manage contract documentationand records; to keep an index of contract documents and correspondence; and for help with
retrieving, accessing, and archiving that documentation.Information Technology - Information technology makes contract administration more
effective by providing electronic data exchange between the owner and contractor, andautomating portions of certain systems and processes. Using information technology automates
parts of the records management system, payment system, claims administration, or performancereporting.
The Contract Administration process outputs are:
Contract Documentation - Contract documentation includes the contract, schedules, requested
unapproved contract changes, approved change requests, any contractor-developed technicaldocumentation, and work performance information.
Requested Changes - Requested changes to the Project Management Plan, its subordinate plans,and other elementssuch as the project schedule and Procurement Management Planmay
occur due to the Contract Administration process. They are submitted for approval to theIntegrated Change Control process. Normally requested changes are addendums to contracts.
Recommended Corrective Actions - Recommended corrective actions are measures to makethe contractor compliant with the terms of the contract, such as sending a warning letter
requesting resolution of the problem or withholding payment until the problem is corrected.
Organizational Process Assets (Updates) - Updates to organizational process assets consist of
the owners' and vendors' written records of all contract administration, including actions takenand decisions made, results of owner audits and inspections, payment schedule updates, and
contractor performance evaluation documentation.
Project Management Plan (Updates) - Updates to the Project Management Plan will consist of
approved change requests affecting the Procurement Management Plan.
Pre-Award Activities
Showing the Project
Purpose and Process of Showing a Project
When showing a project, provide all interested parties the opportunity to review the project and
any pertinent information requested. Keep a record of all questions asked and answers provided.Ensure all interested parties are treated fairly and equitably. Any explanations, information or
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handouts made available to one prospective bidder must be made available to all prospectivebidders. Never make statements regarding the possibility or probability of changes in plans,
specifications, or quantities.If errors are pointed out by a prospective bidder, analyze the errors to determine the overall
effect on the contract. Correct major errors prior to the letting by issuing an addendum to all
prospective bidders. Minor errors, including but not limited to, minor quantity errors ormisspelled words do not require correction prior to letting.
Pre-Bid Conference
Introduction
Pre-bid conferences may be conducted to provide specific project information, explain anyunusual aspects of the project and address any potential bidder questions.
Maintain minutes for all pre-bid conferences, both mandatory and optional; minutes may bewritten or recorded. Provide a copy of these minutes to all conference attendees and bidders.
Include all pre-bid conference information (such as type, date, time, location, etc.) in theNotice to Contractors. Schedule pre-bid conferences approximately two weeks prior to letting to
allow sufficient time to prepare and issue any needed addenda. Provide contractors adequatenotification of a scheduled pre-bid conference.
When conducting a pre-bid conference, adhere to the following requirements: Ensure the location and the starting time for the conference is as specified in the Notice to
Contractor. Make reasonable consideration for individuals who arrive late due to circumstances
beyond their control, such as weather related difficulties. Ensure the attendance list contains the contractor representatives signature, the printed name,
complete firms name and address, and telephone and fax numbers. Ensure that the conference is conducted at least two weeks prior to letting.
Ensure the pre-bid conference agenda covers a general review of the completed plans and
specifications plus a detailed review of the contracts special requirements. Ensure that issues discussed during the pre-bid conference are not considered contractual.
Issue an addendum to correct a proposal as bid documents cannot be altered by a pre-bid
conference.
Post-Award Activities
General
Submit a news release to the newspapers, or by letter,e mail bids and the Commissions award ofthe contract. Ensure the release announces:
award of the contract brief description of the contract
name of the successful contractor
the award amount contract highlights and
expected duration.
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Pre-Construction Conference
Purpose of Conference
At the conference, department personnel and contractor's staff become acquainted, establish lines
of authority and communication, determine the responsibilities and duties of contractor's
personnel, subcontractors, and department personnel, clarify potential sources ofmisunderstanding and work out the detailed arrangements necessary for the successfulcompletion of the contract. Maintain awritten record of the meeting (e.g., meeting minutes) in the
contract file, together with any required documentation provided to resource agencies.
Policy
Every construction project is a joint effort between the department and the contractor. Cooperate
with contractor personnel to expedite the work without violating the terms and conditions of thecontract. Use the departments fair Programto improve working relationships and reduce
construction related disputes and claims. The goals of the program are handle problems fairly and honestly
interpret and apply the specifications in a reasonable manner (this does not relieve thecontractor of their responsibility in conforming to the specifications) and maximize the quality in a fair manner.
Job Records
Importance of Accurate Records
Overview
Complete and accurate records are important for proper administration of all contracts.Document all important information related to the performance of the work. Contract records
provide documentation of the following and are required for legal purposes: facts and details of all tests, inspections and work performed
proof of and support for the decisions, actions, and fulfillment of the department'sresponsibilities
documentation of the contractors compliance or noncompliance, with the plansand
specifications.Maintain complete, clear and accurate records that provide documentation of contractor delays,
quantity variations, unacceptable work, quality of materials, surveying problems and other pointsof contention. Complete documentation supports the departments position if a formal dispute or
claim is made.
Electronic Records
Computers and automation equipment may be used for the collection, storage, and retrieval of
documentation generated for a contract. Electronic collection and retention of records must beacceptable from an engineering, audit, and legal standpoint. Therefore, any records system
should allow for the reconstruction of the chain of events that occurs on a contract. Records mustmeet the following requirements:
information recorded at or near the time of the events information recorded by or from a person with direct knowledge of the event
kept during the course of business
ensure only authorized personnel enter information provide adequate backup and recovery to protect against information loss due to either human
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error or system failure prevent unauthorized alteration or erasure provide authorized users retrieval capability
include adequate software programs and hardware dependency documentation(i.e. Primavera,
SureTrak, SiteManager, etc.,) provide an accurate audit trail by indicating the steps followed in processing the data and the
methods used to prevent loss of data and store on appropriate media.Project Records
Notice of Beginning Work
After the pre-construction conference and prior to beginning work, the administrator will send
the Project engineer (PE) a Notice of Beginning Work. The notice, which may be sent by emailor fax, includes the:
project number
CCSJ date work will begin
Contract administratorss name, address, and telephone number and
contractors name, address and telephone number.
Progress Schedules (Base Program)
Obtain a progress schedule from the contractor prior to beginning of work. Ensure that the
progress schedule conforms to the contract requirements and contains the following: all planned work activities and sequences
contract completion within the number of working days specified
major material procurements
known utility relocations beginning and ending dates, and duration in number of working days for each activity
estimated production rate per working day for each work activity and
other activities that may affect completion of the contract.
Unless otherwise shown in the contract, obtain monthly updated progress schedulesfrom the contractor. Review the schedule to ensure conformance with the contract. If the
progress schedule indicates that the contract will not be completed within the number of workingdays specified, obtain written clarification from the contractor that states whether they
will revise the progress schedule to meet the number of working days specified or exceed thenumber of working days specified.
Review major changes to the progress schedule submitted by the contractor that may affectcompliance with the contract requirements or that change the critical path or controlling item of
work.These proposed major changes may be rejected. For multiple work order contracts, ensure that
the contractor submits a progress schedule for each work order.
Project Diary
Maintain a project diary. A properly maintained project diary provides invaluable documentationof the prosecution of work and related events should controversies arise later. Record working
day charges and important events, activities, and discussions which occurred on the project. For
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projects involving multiple inspectors, the project engineer or chief inspector maintains thegeneral project diary while all other inspectors file diary supplements to the general diary.
Maintain and update the project diary daily in such a manner that new personnel may takeover the inspection work and maintenance of the diary at any time. Make diary entries in
ink and corrections by lining out the entry, initialing, and dating.
Do not make erasures or use correction fluids, like ink eraser.For Site Manager projects, while hard copies of the project diary may be used, make all officialproject diary entries in a Site Manager Daily Work Report (DWR).
Daily diary entries include:
date
weather conditions contract time charged and reasons for days credited
work in progress, including temporary erosion control
location of work
approximate quantities of work
contractors and subcontractors work force arrival and departure of equipment
quantity and type of equipment and activity at the project site important instructions to the contractor
names of official visitors and a summary of any discussions with the visitors
unusual construction or work conditions
decision-making discussions with the contractor direction provided to the contractor
disagreements with the contractor
detailed information that may have a connection with a probable dispute or claim against thedepartment
utility or other construction conflicts project completion and final inspection activities other important features of the project, such as discussions concerning Disadvantaged
Business
When the project is complete, combine all project records into one file (i.e., the diaries, payrecords, correspondence, etc.).
Materials Received
Maintain records for all materials received on each project. When purchasing materials byweight, make sure weights are accurate. Develop and use a method to ensure that all materialweight is correct.
The weight verification program includes random check weighing, observation of weighingprocedures, scales inspection, and observation of plant weighing. Determine the method for
verify
Document any revisions to the material testing schedules. Ensure that material testing records areaudited by the district construction auditor or area engineer to ensure that all materials placed on
a project are received from approved suppliers and are tested in compliance with therequirements established for the contract and approved by the project engineer.
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Records on Temporary Suspension of Work or Working Day Charges
When work or working day charges are temporarily suspended, provide the contractor a writtennotice listing the reasons for the action and the effective date of the suspension. Record the
suspension and reasons in the project diary accordingly.
Resumption of Work
When work and working day charges are resumed, notify the contractor in writing of the work
resumption. Record the resumption in the project diary.
Working Day Charges
Working day charges are kept correct and current by daily entry into the project diary. When the
project diary shows one working day charged, follow it with the total working days charged tothe project. Provide an explanation in the project diary if a working day is not charged.
Working day charges may not be changed once entered and approved in SiteManageror posted in CIS. Increase the number of contract working days to correct working days
charged incorrectly. Record the added working days in the project diary and notify the contractorin writing. Additional working days may be granted either by letter or change order. If granted
by a letter.Contractors Labor Payrolls
The first payroll record must contain the following information for each employee: name
social security number
address
phone number job classification
rate of pay
daily and weekly number of hours worked gross pay
deductions made
benefit calculations made by employer (calculated on hourly bases)
net pay.Employee social security numbers, addresses and phone numbers need
Each week, contractors must furnish a statement regarding compliance with the various wageand payment requirements. The compliance statement must be signed by the contractor or an
authorizedagent responsible for the payment of wages
In accordance with federal regulations, each contractor must retain weekly payroll records for aperiod of three years from the date of the project final acceptance.
Final Plans
Upon project completion, revise the original plans to show the project as-built. Place the wordsFINAL PLANS in a conspicuous place on the title sheet with the following:
contractors name letting date
begin date of work and
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date of completion and acceptance.The responsible engineer signs, seals, and dates the title sheet of the final as-built plans to reflect
that work was done according to the contract.
Except for working/shop drawings that show details needed for permanent reference,maintain
working drawings as part of the project records rather than the as-built plans. For a list of thedrawings to be submittedas part of the as-built plan.
Control of the Work
Project Authority
Authority of the Engineer
The engineers authority to observe, test, inspect, approve and accept the work.
The engineerdecides all questions about the quality and acceptability of materials, work performed, work
progress, contract interpretations, and acceptable contract fulfillment. The engineer acts as areferee in all questions arising under the terms of the contract. The engineers decisions are final
and binding. The contractor may dispute the instructions through proper channels when indisagreement with the engineers decisions.
Usually, the methods or procedures used in doing the work are the responsibility of thecontractor. If the specifications or plans specify the methods or procedures to follow in doing the
work, the engineer has the authority to reject work done by other methods. The contractrequirements prevail even though the contractor may claim that the other methods will result in
equally good or better results.Issue written direction or approval to the contractor in a timely manner as needed and when
required by the contract. Note verbal direction or approval provided to the contractor in theprojectdiary. Subsequent to verbal direction or approval, issue a written notification to the
contractor documentingthe engineers actions.
Authority and Duties of Inspectors
Inspection, of the Standard Specifications outlines department inspector authorityand responsibilities. Inspectors are authorized to inspect all the work, materials, and equipment
used on the project. An inspector must thoroughly understand the contract, the relevant plans,specifications, special provisions, and the work schedule. This enables the inspector to inspect
and judge the quality and thoroughness of the contractors work, in comparison to the contract.Inspector duties may include, but are not limited to:
reporting the progress of the work and contractor performance to the engineer notifying the engineer and contractor when materials furnished or work performed fail to
fulfillcontract requirements
communicating to the contractor all problems in a timely manner documenting all matters related to the prosecution of the contract and the progress of the work
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as required for payment in the project diary following the plans and specifications and acting as the authorized department representative.
When a dispute arises, the inspector may reject materials or suspend work while the engineer
makes decisions on the issue. The inspector must not act as foreman, work for the contractor, or
interfere with the management of the work.T
he inspector must not tell the contractor how to dothe work unless specified in the contract.
Work Documents
Plan Quantities
The Standard Specifications states the following regarding payment for materials:
The department will not pay for material rejected due to improper fabrication, excessquantity, or any other reasons within the Contractors control.
Plans quantities may or may not represent the exact quantity of work performed or material
moved, handled, or placed during the execution of the Contract. The estimated bidquantities are designated as final payment quantities, unless revised by the governing
specifications or this Article.The Department will only pay for material incorporated into the work in accordance with
the Contract. Payment of progress estimates will in no way affect the Contractors obligationunder the Contract to repair or replace any defective parts in the construction or to
replace any defective materials used in the construction and to be responsible for all damagesdue to defects if the defects and damages are discovered on or before final inspection
and acceptance of the work.Excess materials acquired by the state are handled by using the following procedures:
The contractorsuitably stores or stockpiles materials and the materials meet specifications at
the time the contractor turns them over to the state. A duly executed change order (CO) between the state and the contractor shall cover the
acquisition. After completion of the CO and the work, make payment to the contractor by including the
agreed compensation in the next estimate. If the materials are not to be used on the contract involved, then charge the cost to the district
stock account.
.Working Drawings
The contract may require that the contractor furnish working drawings such as: shop drawings
supplementary bridge plans, or erection drawings for bridge structure components
sign supports illumination facilities and
other items.
A licensed professional engineer must sign, seal, and date working drawings in accordance with
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Handle the review and approval of these drawings and other required information. according toinstructions found in the Specifications for requirements associated with working drawing
submittals.
Coordination of Contract Documents
T
he specifications, accompanying plans including additional plans for non-site specificwork), special provisions, COs, and supplemental agreements are intended to worktogether and be interpreted as a whole.
Numerical dimensions govern over scaled dimensions. Special provisions govern plans(including general notes), which govern over standard specifications and special specifications.
Control of Materials
Material
Control of materials involves field, district, and commercial and manufacturers laboratories.
Instruct the contractorto order materials sufficiently in advance of related work to allow time forsampling and testing. In addition, instruct the contractor to identify the project and the contract
item number on all material orders.Accept only those materials that comply with the contract requirements. Maintain records of the
test results that substantiate acceptance or rejection of the materials. Record both failing andpassing tests with documentation of the disposition of the failing material (i.e., reworked, re-
tested, disposed of, etc.).Contract specifications identify which tests are used for each material. The sampling and control
of materials are in the appropriate testing procedures .Apply tolerances specified in the contract in determining acceptance of the work.
Sample materials for testing at the locations and frequencies shown in the Guide Schedule. Thetest procedures do not generally specify sampling points. Establish locations to receive the
samples when there are no established sites. Notify the contractor of the sampling points as soonas possible to provide opportunity to make corrections when the materials do not meet the
contract requirements.Determine if stockpiled materials are acceptable prior to payment as material-on-hand.
All materials used are subject to inspection or testing at any time during preparation oruse. Material tested and approved at a supply source or staging area may be re inspected or
tested before or during incorporation into work, and rejected it if it does not meet Contractrequirements.
Ensure that the method and location of materials sampling is consistent and uniform. Retestpreviously accepted materials if the material shows visible changes, does not conform to
specifications, or if further testing is required by the contract
Material Source Information
For all project materials, obtain accurate and complete material source information in accordance
with Standard Specifications before granting approval to the sourcesupplier. Ensure that all materials are sourced to their original location. Materials used in the
project must be free of any hazardous material. If materials delivered to the project are found tobe contaminated, ensure the contractor removes and disposes of the material Be aware that some
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contaminated materials are easily identified by visual observation or smell, while others are not.In order to determine material quality when there are potential concerns regarding
contamination, obtain full disclosure of the source of supply in accordance with Article 6.4,Sampling, Testing, and Inspections, whichstates:
If requested, provide a complete written statement of the origin, composition and manufacture
of materials.Do not allow materials containing recycled hazardous waste.
Local Material Sources
Local material sources are secured for project use as eitherRequired orListed sources.When specified in the contract as Required, the contractor must use local material sources.
The department assumes full responsibility for the quantity of acceptable material available fromthe required source. Provide another source if the required source cannot produce enough
acceptable material.Compensate the contractor for all additional costs to produce material from an alternate source.
As appropriate, include the cost of dismantling, moving, and reassembling equipment, additionalhaul, and other additional costs associated with material production in the payment.
When specified in the contract as Listed, the contractor may use local material sources forwhich the department has secured options or easements on sources to allow access to the
material source for testing and removal. Make test results for all listed sources available toprospective bidders. The contractor determines and assumes all responsibility for the availability
of acceptable material at from another source at his or her expense.
Material Certification from the Contractor
Material certifications provided by the contractor from the manufacturer may be used as a basis
for accepting certain materials (i.e., cement, lime, concrete admixtures, electrical cable, etc.).Detailed information must be included with this certification if required by the contract.
Royalty Payments
Process royalty payments in accordance with contract requirements. The contractor may berequired to negotiate royalty payments with the owner of a listed source.
Use of Designated Materials.
If specified in the contract, require that the contractor use state-owned material. Assume full
responsibility for the quantity andquality of acceptable designated materials. If the designatedmaterial is unacceptable, compensate the contractor through a change order (CO) for any
justifiable additional cost in securing acceptable material.
Storage of Materials
Inspect material storage facilities to determine if the materials are stored in a manner that will
prevent their deterioration. Covers, wooden platforms, hard clean surfaces or any combination
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instances specified by the engineer.
The inspector will ensure: practices, such as stockpiling and loading at the plant, contribute to maximum uniformity and
durability only materials conforming to the contract are used
batching and mixing practices are satisfactory.
Change Orders
Policy
Contract quantities or alterations in the work may be amended, in writing and at any time, to
satisfactorilycomplete the project. As agreed in the original contract, the contractorwill performthe
work as increased, decreased, or altered. Amend the contract work by change order (CO)whenever a significant change in the character of the work occurs or a time extension is granted.
Ensure that the CO is approved before beginning the changed or altered work.Prior to developing a CO, work with the contractor to define the scope of the problem that
requires a change to the contract. Evaluate possible solutions with the contractor. Include costbreakdowns and price justifications for any added items. Unit prices that is comparable to
bid prices for the same character of work are acceptable without additional justification.
Change Order Preparation
Prepare COs using the guidelines in this chapter when contract revisions, additions, or deletionsto the work are necessary. COs may be required due to:
an error or omission in the contract differing site conditions
adding a specification
adding new items of work
resolving a dispute changing the sequence of work or
other contract changes.
Change Orders Involving Interim Adjustments
If an agreement cannot be reached with the contractor regarding the basis of payment for the CO,
work may proceed by making an interim adjustment to the contract. Subsequent to performanceof the work, consider modifying compensation to the contractor based on actual work performed.
Supplemental Agreements
Policy
A supplemental agreement (SA) is a formal agreement between the contracting parties amendingthe contract.
assign the contract changes from one entity to another
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change the legal name of the contractoror
settle disputes involving a surety.Assignments
Do not allow the contractor to assign, sell, transfer or otherwise dispose of the contract or anyportion rights, title or interest (including claims) without the approval of the Commission or
designated representative.Submit assignment requests received from the contractor for the approval.
prepare a supplemental agreement
send the supplemental agreement and bond forms to the contractor for execution execute the supplemental agreement
notify the contractor.
Ensure the new contractor provides the standard project information and forms (payroll clerk,etc.).
Do not alter any other terms and conditions of the contract or suspend time during theassignment process.
Ch
ange th
e Legal Name of th
e ContractorWhen a contractor changes its legal name they must advise the department so that anyincomplete contract may be modified to reflect the new legal name. A supplemental agreement is
used to accomplish the modification of the contract.
Submit name change requests received from the contractor for the approval. verify the legal filing of the name change
obtain administrative approval
prepare the supplemental agreement obtain the executed agreement, insurance and applicable bonds in the new name of the
contractorfor construction contracts
send copies to the contractor.
Terminations
Policy
Procedures
Coordinate with PE to process contract terminations.
Contract Administrator will provide written notice of termination to the contractor specifying theextent and effective date of the termination. The notice will include specific instructions to the
contractorregarding the scope of termination and continued work performance associated withthe contract.
Ensure that the contractor complies with the specific instructions contained in the written notice.Obtain a final termination settlement proposal from the contractor within 60 calendar days of the
date of the written termination notice. Prepare a change order (CO) reducing the affectedquantitiesof work and add acceptable costs for termination. Do not include anticipated profits.
Include reasonable and verifiable termination costs .
Disputes and Claims
Disputes
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Policy
A dispute is a disagreement between the department and contractor on a contract issue. Disputes
may only be submitted by the prime contractor. Make every effort, within the provisions of thecontract,to resolve disputes at the lowest level possible. Resolution of problems at the time as
they occur generally provides the lowest cost and least time-consuming solution.
In administering the contract, do not: require the contractor to perform work outside the scope of the contract or
impose additional risks or costs to the contractor.Partnering and Issue Escalation
Analyze issues or situations carefully and in a timely manner to determine if they are within thescope of the contract, or require more or less work than called for in the contract.
For significant deviations from the contract, negotiate change orders (COs)
Claims
Claims
A claim is an unresolved dispute requiring formal action by the department's Contract Claim
Committee. Contract claims may only be filed by the prime contractor.
Legal Relations and Responsibilities
Employee Responsibilities
Cooperation with the Contractor
Work with the contractor in a congenial and professional manner. Provide clear, precise and
concise instructions to authorized personnel with no trace of malice, unfriendliness, or anger.Limit instructions to the contractor to those within the scope of the contract. Ask the contractor if
there are questions about any instructions. Resolve misunderstandings with the contractorpromptly.
Provide instructions on major issues to the contractor in writing and maintain the writteninstructionsin the project records. Record verbal instructions on minor and major issues in the
projectdiary.Discuss minor irregularities with individual contractor employees only if authorized to do so by
thecontractor.Resolve differences of opinion regarding the contract promptly and fairly within the scope of the
contract. If disagreements cannot be satisfactorily resolved, refer the matter to an immediatesupervisor.
Sanitary Accommodations
Ensure that the contractor provides and maintains adequate, neat, and sanitary accommodations
for all project personnel, including State employees, in compliance with the requirements andregulations of health department.
Conflicts of Interest and Ethics
Overview
Avoid the appearance of unprofessional behavior. Treat other employees, contractor employees
andrepresentatives, other project related personnel and the general public with respect andfairness. Maintain a courteous demeanor and employ restraint at all times when representing the
department.
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Do not participate in any activity that could be considered a possible conflict of interestGifts, Benefits, and Favors
Do not accept or agree to accept gifts, benefits, or favors from any person, company,organization,
or other entity that:
could influence or reasonably appear to influence department personnel in performing theirduties
conducts any business with the department could reasonably be expected to do business with the department in the future or
is regulated by the department in any way, including:
auditing
monitoring inspecting
testing
supervising or measuring.
However, employees may: accept ordinary business lunches.
Prosecution and Progress
Workers and Equipment
Policy
Ensure the contractor furnishes suitable machinery, equipment, and construction forces for theproper completion of the work. If applicable, ensure the contractor provides adequate lighting to
address quality requirements and inspection of nighttime work. Notify the contractor of failure tocomply with these requirements. If the contractor does not correct the identified deficiencies,
suspendthe work without suspending the working day charges and withhold all future estimates until
the contractor complies.Contractor employees or representatives may be removed from the work locations when the
followingconditions are determined to exist:
work is not performed in a proper and skillful manner or employees or representatives are:
disrespectful
intemperate
disorderly uncooperative or
otherwise objectionable.
Work may be suspended without suspending working day charges until the contractor complieswith these requests.
Measurement and Payment
Overview
This chapter provides a broad overview of the measurement and payment process. For specific
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details refer to the Estimates Manual (internal access only).Policy
Measure quantities in accordance with the contract as specified in Standard Specifications. Paycontractors according to the amount of work performed. Maintain sufficient documentation to
supportall quantities of work performed and payments made to the contractor. Ensure the
documentation maintained supports: contractor satisfaction of contract requirements
prompt and fair payment to the contractor current, orderly, and accurate records.
Ensure that the contractor completes work as provided in the contract before making payment.
Pay only for those materials incorporated into the work in accordance with the contract. Ensurethat the contractor assumes liability for completion of the work until final acceptance. Make the
contractor repair or replace any defective parts or materials if such defects are discovered on orbefore final inspection and acceptance of the work.
Issues Affecting Payments
Plans Quantity MeasurementUnless otherwise shown in the contract, accept the estimated plan quantity amounts as the final
quantity amounts for payment purposes. Contract adjustments may be made if the actualmeasured quantity varies by more than 5% from the total estimated plan quantity amount. Either
the department or the contractor may initiate this adjustment. If the adjustment is requested bythe contractor, obtain field measurements and calculations justifying the revised quantity from
the contractor. If the adjustment is made by the department, the revised quantity will constitutethe final quantity which payment will be made. Pay the revised quantity at the unit bid price for
that bid item. If the revised quantity significantly changes the character of the work under thecontract, execute a change order (CO). Detailed information on change orders is located in
Extra Work
Execute a CO to amend the contract by adding the extra work.
Material on Hand (MOH)
Develop and administer a district procedure for the monitoring and payment of MOH.
Damage to the Work
Until final acceptance, the contractor is responsible for the repair of damage to the work. Do not
reimburse the contractor for damage to existing facilities or work caused by the contractorsoperations,
or for damages to the following temporary appurtenances, regardless of cause: signs
barricades
changeable message signs
other work zone traffic control devices.When caused by any of the incidents in the following list, reimburse the contractor for repair of
damage to appurtenances not included in the preceding list (such as, temporary and permanentdamage caused by:
motor-vehicle, watercraft, aircraft, or railroad-train incident
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vandalism or
acts of God, such as earthquake, tidal wave, tornado, hurricane, or other cataclysmicphenomena of nature.
of the letter. If payment is not received within 30 days, send a letter to the
surety demanding payment under the retainage bond surety bondfor the amount owed.
Final Payment
Prepare a final estimate for payment to the contractor when:
the contract has been completed all work has been approved
final acceptance has been made in accordance with the contract and
contractor submittals have been received.The final estimate for payment to the contractor will show the total quantity of work completed
and
the money owed the contractor, less any sums previously paid.
Prompt Payment - Wholly State Funded Contracts
Policy
Pay the contractors no earlier than ten calendar days or later than 30 calendar days following the
month which work was completed and accepted.
Contractor Complaints
Upon receipt of a contractor complaint, determine if payment has been made for the work in
question.If payment has been made, notify the contractor that payment has been made and work may
not be suspended. Ensure the notice is received by the contractor prior to the 20th calendar dayfrom the date of the contractors written notice.
If payment has not been made and there is no dispute involved, pay the contractor as soon aspossible but no later than the 20th calendar day from the date of the prime contractors written
notice. If payment has not been made due to a dispute, notify the prime contractor that a bonafide dispute exists and include the specific reasons for nonpayment. Ensure that the contractor
receives the notice prior to the 20th calendar day from the date of the contractors written notice.Provide the contractor with a reasonable opportunity to cure areas of noncompliance or offer
reasonable compensation for areas where noncompliance cannot be achieved in accordance withthe contract. Do not waive the contractors responsibility to comply with the contract.
Subcontractor Complaints
Upon receipt of a subcontractor complaint, forward notification to the contractor and provide thesubcontractor with the contractors bonding information. Advise the contractor that work may be
suspended and future estimates withheld for noncompliance with the contract prompt paymentrequirements.
If there is no payment dispute and the subcontractor nonpayment is due to the department notmaking payment to the contractor, pay the contractor as soon as possible but no later than 20
calendar days from the date of the subcontractors written notice. If the subcontractor
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nonpayment is due to the department withholding payment from the contractor as a result of abona fide dispute, notify both the contractor and subcontractor within 15 calendar days of the
date of the subcontractors written notice that a bona fide dispute exists and include the specificreasons for nonpayment to resolve the issue. (No further department action necessary
related to prompt payment.)
ii.) If the prime contractor has not made payment and does not provide justification of a disputewithin the timeframe specified, initiate the appropriate administrative action. Possibleadministrative actions include: suspension of work, withholding all or a portion of an estimate,
withholding project acceptance, default for breach of contract, or other actions deemedappropriate.Second tier subcontractor complaints should be forwarded to and addressed by the
prime contractor, with a copy of the prime contractorsnotice sent to the payment bond surety.Ensure that notices associated with prompt payment are received by the prime contractor and
subcontractor prior to the 20th calendar day from the date of the subcontractors written notice ofcomplaint.
Force Account
Payment
Include a single line item on the monthly estimate for force account workperformed.. Pay forceaccount work based on actual amounts expended by the contractor .
Checklist for Contract Administration
Following checks are suggested to verify efficiency and effectiveness of the
contract administration:
Contract Monitoring
1. Contractors performance is monitored on continuous basis against the agreedmilestones and quality of performance to be delivered.
2. The internal control system in the purchasing organisation/department provides for
submission of written/on line periodic reports by suppliers, consignees, users,inspecting and paying authorities to the contract administrator for monitoring receipt
of goods, their testing, acceptance, rejection/replacement of defective supplies,release of payments etc. for ensuring proper implementation of the contract.
3. All the prescribed monitoring reports are submitted regularly by the concerned
agencies and the suppliers. The reports had complete and relevant information/detailsto facilitate proper monitoring and review.
4. Method of delivery of prescribed monitoring reports is prompt and efficient.
5. Progress report were received, reviewed and evaluated by competent
authority/contract administrator.
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6. Impact of delays/non-receipt of monitoring/progress reports from various agenciesand supplier.
7. There is an effective system in place of recording user satisfaction and complaints
and reporting them to the contract administrator and other agencies for taking
remedial measures.
Contract control
8. The controlling agencies and contract administrator(s) had reliable and up-to-date
information on status of supplies, expenses with each supplier/contractor, informationon specific projects, milestone information, work in progress, variations of cost and
time etc for proper administration of projects and supplies.
9. Contractors performance reports are received, reviewed and evaluated by competentauthority/contract administrator and corrective action taken without delay as per
contract conditions to release/stop payments, charge penalty/liquidated damages,encash performance bank guarantee, ask for rectification of defects, extend or not toas the case
may require.
10. Contract administrator is prompt in initiating required action. Delays on the part ofcontract administrator should be analysed and its impact assessed.
11. Contract conditions are correctly understood and interpreted by the contract
administrator in its implementation.
12. Contract administrator has sufficient resources, powers and operational mechanism athis disposal to effectively manage the contract.
13. Notice for unsatisfactory performance of contract was issued in time to the supplier
for rectification/corrective action as per contract conditions.
14. Proper inspection and testing of goods was ensured before acceptance.
15. Goods are received as required under the contract. If not, reasons for nonperformanceare identified by the contract administrator and appropriate action
initiated without delay to minimise loss to the purchasing organisation/department.
16. In case of delay or complete non-supply of goods by the contractor or defectivesupply, the auditor should assess the impact of delay/non-delivery/defective supply in
terms of financial loss and non-achievement of goals and objectives of theorganisation and see whether the action taken by the contract administrator was
appropriate.17.The contract administrator managed and administered contracts under his/her
jurisdiction in a manner that effectively ensured successful implementation andcompletion of contracts in accordance with the prescribed terms of time, cost and
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performance.
18.Undue favours were not extended to the supplier by (i) granting unjustifiedextensions (ii) not charging liquidated damages despite non-adherence to delivery
schedule, (iii) not asking supplier for replacement of defective goods/rectification of
defects, (iv) releasing payments in advance without adhering to paymentschedule/supply conditions, (v) not encashing bank guarantee/security in case of nonperformance, (vi) not terminating the contract despite serious default, (vii) accepting
substandard goods (viii) amending the contract conditions to suit the supplier causingunjustifiable loss to Government etc.
19.Different components of a major project and procurements related to these
components are planned and completed in a synchronized manner to ensurecommissioning of the project as scheduled.
20. In case of import of goods from other countries, the contract administrator has
ensured prompt clearance of goods from custom warehouse and there is nounnecessary payment of custom warehouse charges due to delay in getting the goods
cleared from custom authorities within the prescribed minimum time.
Financial control
21. Departments financial and management information system provides reliable andsufficiently focused data on procurement spending with key suppliers, by contract, by
product or service, and complete information on actual delivery of goods in areasonable timescale to enable the department or agency to monitor receipt of
supplies against spending.
22. Management information system allows control of expenditure against budgetprovisions and sanctions to identify anomalies/irregularities in recorded expenditure
on procurements.
23. The contracts were administered in accordance with the government financialpolicies, procedures and accepted financial control practices.
24. Consideration is given solely to claims submitted by notice in writing by the
contractor.
25. Claims state the clause in the contract under which they are being made The receiptof each claim is acknowledged by the Engineer and copied to the organization
26. Claims are numbered consecutively as they arise.
27. Claims are settled individually and that no duplication of payments occurs between
two or more claims.
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28.Payments were made in accordance with the contract terms.
29.Payments were complete, arithmetically correct and valid.
30.Payments were properly approved by the competent financial authority and
recorded and accounted for correctly under relevant heads of accounts as peraccounting principles adopted.
31.Payments were released only on furnishing of prescribed certificate by thecompetent authority/consignee/quality inspector certifying receipt of goods or
services as per quality and quantity notified in the contract.
32. In case of long term contracts spreading over two or more years, the contractadministrator has ensured that the benefit of fall in Government taxes/duties has beenpassed on
to the department by way of suitable reduction in prices/taxes/dutiescharged.
33. Taxes deductible at source by the paying agencies have been deducted and not paid to
the supplier.
34. No commission or kickbacks have been paid to any agent or middle man especially indefence deals against the policy of the Government.
Contract variations and amendments
35. Contract is not amended subsequently with the intent of giving undue favour to the
supplier.
36. All the agreed contract price fluctuation claims are properly certified by theconcerned authorities.
37. Variations are issued solely by those authorized to do so and are within the scope of
conditions and limitations provided in the contract.
38. Variations are ordered and recorded in writing and agreed upon by both the parties tothe contract.
39.Contract amendments were not caused by poor contract planning or poor
performance by the suppliers/contractors.
40.Contracts were not amended with the intent of splitting the contract to keep themwith in delegated levels of approval.
41. Contract amendments were made with prior approval of the competent authority,
42. The number and value of contract amendments were reasonable and were made
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within the scope of conditions and limitations provided in the contract;
Documentation and record keeping
43. All important decisions taken by the contract administrator in various events such as
extension of delivery schedule, price variation approvals, acceptance of qualityvariation, contract amendments, cancellation of contract, arbitration etc. are properlydocumented to allow subsequent verification and scrutiny by other agencies or
stakeholders.
Dispute resolution
44. Disputes or any disagreements are resolved promptly as per procedures laid down in
the contract in a fair and impartial manner.
45. Disputes are settled within a reasonable time. Decisions of the arbitrator in settlementof disputes are effectively enforced or challenged at higher level/ higher court if
considered essential.
Miscellaneous
46. An effective system for recording and monitoring frauds exist in the purchase
organisation.
47. The procurement agency/division evaluates and benchmarks its performance againstother purchasers in the Government in areas such as practices and procedures, prices
paid and transaction costs. If not, auditor should attempt to compare purchaseprocedures and procurement prices of specific items with procurements made in
other departments to see whether best value for money has been obtained by theauditee organisation/department in its procurements and the procedures and practices
adopted by it conform to the principles of good procurement.
48. Complaints about irregularities and improprieties in theadministration/implementation of the contract are investigated by independent and
sufficiently higher authority in a timely manner and disciplinary/criminal proceedingsinitiated if found guilty.
49. There are regular reviews and analysis of the departments total procurement
expenditure to identify trends on how much is spent, on what and with whichsuppliers to help inform the development of procurement and contract strategies.
50. Post Implementation Reviews exist and are being carrying out after procurement
exercises are completed in order to assess whether the planned targets have beenachieved. Such reviews are able to identify lessons learnt.
51. Past performance of suppliers is recorded and taken into account in making
subsequent procurement decisions.
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52. Mechanism for recording and sharing best practices in procurement processes and itsadministration exists in the department/agency.