Post on 11-Jan-2016
Connecting Schools, Families, and Neighbors
What is Full Service Schools?
The mission of the Full Service Schools is to remove nonacademic barriers to student success.
A community-guided, school-based
collaboration, delivering services to help at-risk
students overcome challenges to achieving
success in school and daily life.
What does this mean?
The Project is led by United Way of Northeast Florida.
Karon Ivey, LMHC
Program Director for Community Based Services
Working with the FSS project since 1999.
kivey@childguidancecenter.org
FSS was born through community collaboration
• In 1990, leaders in the behavioral health field, including CGC, developed a planning committee to implement the FSS concept in Jacksonville under the directive of the Florida Legislature.
• In the Fall of 1991, the first FSS was opened in the Springfield neighborhood.
• The program was designed with a community based advisory council that would determine the services needed in the community.
• The concept was based on the co-location of staff and shared responsibility by the collaborating agencies for the delivery of services.
Full Service Schools Funders
Provider Agencies
Jacksonville Area Legal Aid
Full Service School Sites
Serving nearly 87 schools, grades pre-K through high school
Arlington Family Resource Center
Beaches Resource Center
Englewood Family Resource Center
Historic James Weldon Johnson Resource Center
Ribault Family Resource Center
Greater Springfield Family Resource Center
Westside Family Resource Center
Sandalwood Family Resource Center
Service Eligibility
Zip Code
Feeder School
School age
No income restrictions
All services are free of charge
Services *
Behavioral counseling
Substance abuse assessment/counseling
Basic needs assistance
Parenting programs
Medical and health services
Eyeglasses
Tutoring and mentoring
After school activities
And other services to help children & families
* Services vary slightly at each FSS site, determined by the needs of the surrounding community.
Ronald McDonald® Care Mobile
FSS middle & high schools
Primary healthcare (parental consent)
• School & sports physicals• Immunizations• Vision screening• Asthma treatment• Mental health screening• Referrals for specialists
State-of-the-art van
Professional staffAll services are free of charge
Services Request Process
Barriers to student success identified
FSS site contacted for assistance
Consultationappointment
Services
Schools, caregivers, agencies, anyone involved with children
Site, school, home, work
Site, school, home, community partners
Measurable Results
Served over 45,107 students *through direct services & Neighborhood Grant programs.
*2014-2015
96% improvement in at least two behaviors.
96% parent satisfaction with services received.
89% of students served were promoted.
Of clients served, there was a 20% improvement in school attendance.
Of clients served, there was a 30% increase in core academic grades.
Approximately 1,500 students were seen for counseling in 2013/2014.
FSS Funding
Funding Partner Annual Budget for
FSS % of Total FSS
Budget
Duval County Public Schools $439,155.00 10%
Duval County Health Department $368,454.00 9%
Jacksonville Children's Commission $1,753,200.00 41%
United Way of Northeast Florida (Community Fund)* $746,578.00 18%
Lucy Gooding Charitable Foundation Trust* $450,000.00 10%
St. Vincent's Mobile Health $510,000.00 12%
Total $4,267,387
JCC 2015 Bid Proposal
Collaborations Continue
• In 2010, under the leadership of the Jacksonville Health Department, SAMSA awarded Jacksonville with a 5 year 5 Million dollar grant to study the System of Care.
• As behavioral health is an integral part of physical health, the FSS was represented by United Way. CGC was also part of the collaboration.
• The SOC partnered with the University Of Maryland to conduct a gap analysis which was funded by the Chartrand Foundation.
• The question was how to increase access for students and families to more effectively stretch the resources.
1. Establish an integrated model of onsite school based wellness, behavioral health and health care that ensures adequate capacity for all students and all schools.
2. With assistance from diverse stakeholders, improve data systems, utilization, and oversight of data to enhance continuous quality improvement and outcomes monitoring of school health and behavioral health services.
3. Using different training modalities and technology, develop and conduct user-friendly practical and culturally and linguistically sensitive education and professional development activities for students, families, and school staff.
Recommendations from University of Maryland
JCC 2015 Bid Proposal
JCC 2015 Bid Proposal
School Behavioral Health-Proof Of Concept
JCC 2015 Bid Proposal
School Behavioral Health-Proof Of Concept
KEY TO SUCCESSFUL COLLABORATIONS
The Art of Being An Ambassador
A person who is tactful and skillful in managing delicate situations, handling people, etc.
COLLABORATIONS WITH PARTNERS
BARRIERS
• Differences in Corporate Culture.
• Competition for Market Share.
COLLABORATIONS WITH PARTNERS
SOLUTIONS
• Spend time together.
• Check ego at the door.
• Share information and assistance.
COLLABORATIONS WITH PARTNERS
BENEFITS
• Bargaining Power with Funders.
• Smoother Relationships for the Benefit of Schools and Parents.
COLLABORATIONS WITH PARTNERS
EXAMPLE2005 Model Change and Merge with Can Do Program.• JCC combined funding, adding doubling FSS staff.• Monthly transition meetings.• JCC and Independent Provider Meetings.
Resulting Payoff
2015 Competitive Grant • CGC’s strong working relationship with daniel, Inc.• Sharing clinical resources, such as group curriculums. • Sharing technical assistance.
COLLABORATIONS WITH SCHOOLS
BARRIERS
• Turf Issues
– Who’s in Charge– Differing Philosophy
• FCAT/FSA Anxiety
COLLABORATIONS WITH SCHOOLS
SOLUTIONS
• Recognize and Communicate the Importance of Their Problem.
• Be Willing to Earn Respect.
COLLABORATIONS WITH SCHOOLS
BENEFITS
• Bargaining Power with Parents.
• Less Undermining of Clinical Work.
• Better Outcomes
COLLABORATIONS WITH SCHOOLS
EXAMPLE
• Access to Clients at New School.
• Making Abuse Reports.
• Aiding the School to Find Natural Consequences for Parents.
COLLABORATIONS WITH PARENTS
BARRIERS
• Trust Issues.
• Differing Parenting Philosophies.
COLLABORATIONS WITH PARENTS
SOLUTIONS
• Willingness to Meet Parents Where They Are.
• Recognize There are Two Clients, Not One.
COLLABORATIONS WITH PARENTS
BENEFITS
• Bargaining Power With Schools.
• Less Undermining of Clinical Work.
• Better Outcomes.
COLLABORATIONS WITH PARENTS
EXAMPLE
• Importance of Home Visits.
• Using Solution Focused Principles Even When Using Other Clinical Techniques.
• “Chasing” Parents to Engage Them.
Other CGC Collaborations
Gateway Community Services
Clay County Behavioral Health Center
• Access to the CGC psychiatrist and Infant Mental Health Specialists for the children of the women in the Women and Children residential program.
• Infant Mental Health Specialist added to the CCBHC Outpatient – moved from 1 day a week to full time.
• Plans to launch a community based Infant Mental Health Specialist this Fall.