What you might be saying?

Us and them?

What are your learners saying ?

What are you saying ?

Aims and objectives

Identify types of non verbal communication -what we are saying/what we are receiving

Examine relevant research

Explore body language to convey authority

Compare actions and messages

Engaged? Yes or no?

Adj.

1.

engaged - having ones attention or mind or energy engaged; "she keeps herself fully occupied by being deeply engaged in conversation"

Albert Mehrabrian

Often quoted but often misrepresented3 elements Words /Tone of voice/ Non verbal

behaviour VERBALVOCALVISUAL7%-38%-55% rule

congruence

Verbal: "I do not have a problem with you!“

Non-verbal: person avoids eye-contact, looks anxious, has a closed body language, etc

'I'm absolutely delighted to be doing this presentation here tonight'

Definition: Congruence is the state achieved by coming together, the state of agreement. The Latin congruere means to come together or agree.  Congruence can also be called genuineness

Mixed messages Micro gestures

•“face of misery, words of glee”

I feel truly happy to be here

top 2 toe

Head

nodPosition

Eyes

FeelingsConcentrationEye contact

Facial expressions

FeelingsEmotions

Nose and mouth

Dislike ShockSmileSad

Ears

Active listeningEye contactPositionOpen questioningParaphrasingHead positionencouragers

Fingers and thumbs

Pointing Avoid finger-pointingNumberingDirectingHighlightingWell done

.

Hands

Open Nothing hiddenTrustPositiveAcceptingDown palms controlling

Arms & shoulders

FoldedBehind backIn front Gestures eg cultural Limit hands-on-hipsshrug

Proximity

Personal space

Conveying authority

Mnemonic PEP Proximity – closer you are the greater the

effect Eye contact- sustained eye contact when you

are talking Posing questions – powerful when used to

put the student on the spot sometimes best used when you have student on own

“if you use the PEP approach effectively you will barely need to raise your voice” Petty, G

Posture

AlertEnthusiasticSlouching suggests a lack of energy

Orientation

How we are set up

'matching' or 'mirroring'

positionShapeFight or flight

Unconscious gestures

FidgetingNail bitingTouching you hairLooking at your watchAvoid transference of tension or anxiety

approaches

Smile WarmthRapport

To consider

What you are communicating verbal vocal visual What your students are communicating Recognising the signs PEP

listen to the words read the body language

links

http://en.wikipedia.org/wiki/Albert_Mehrabian

http://bodylanguagecards.co.uk

http://www.kaaj.com/psych/

http://gpmb.blogspot.com/2007/04/3vs-disease.html

Feedback

email pkelsall@halesowen.ac.uk Feedback channel http://todaysmeet.com/youwhat Moodle http://vle.halesowen.ac.uk/moodle/course/view.php?

id=798 Slideshare http://www.slideshare.net/paulk70 twitter www.twitter.com/paulk70