Post on 24-Jan-2017
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@colmanw
Hello
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Ireland: the user experience
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Countries are complicated
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Jrgen Habermas
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State love
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Folk love
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Folk love
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State love v folk love
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Bridge (Sweden)
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Bridge (Sweden)
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Bridge (Ireland)
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Bridge (Ireland)
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Cycling (Holland)
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Cycling (Holland)
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Cycling (Holland)
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Cycling (Ireland)
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Cycling (Ireland)
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Buses (everywhere)
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Buses (everywhere)
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Buses (everywhere)
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Buses (Ireland)
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Litter (Ireland)
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Litter (Ireland)
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Post codes (everywhere)
133 Jasper PlaceSan Francisco CA 94133-3319
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Post codes (everywhere)
133 Jasper PlaceSan Francisco CA 94133-3319
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Post codes (everywhere)
133 Jasper PlaceSan Francisco CA 94133-3319
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Post codes (everywhere)
140 Jasper PlaceSan Francisco CA 94133-3320
133 Jasper PlaceSan Francisco CA 94133-3319
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Post codes (everywhere)
66 Masbro RoadLondonW14 0LT
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Post codes (everywhere)
66 Masbro RoadLondonW14 0LT
45 Masbro RoadLondonW14 0LU
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Post codes (Ireland)
ThorndaleMontenotteCork
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17 Thorncliffe ParkDublinD14 R262
Post codes (Ireland)
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17 Thorncliffe ParkDublinD14 R262
Post codes (Ireland)
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17 Thorncliffe ParkDublinD14 R262
Post codes (Ireland)
19 Thorncliffe ParkDublinD14 Y209
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17 Thorncliffe ParkDublinD14 R262
Post codes (Ireland)
D14 R261
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Post codes (Ireland)
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Lessons
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Lesson #1: channel state love
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Channel state love
Folk love
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State love
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Channel state love Build consensus about what matters most Using research
Research data + insights
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7%8%
10%
11%
29%
35%
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75
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April May June July
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75
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0 25 50 75 100
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Lesson #2: beware the jobsworth
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Lesson #2: beware the jobsworth
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Beware jobsworths Identify them and crush them Stakeholder management Consensus building Research + research data
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Lesson #3: design for users
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Dont design for yourselves Design for your users Build the case using research + research data
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Lesson #4: be committed
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It can be a long, hard road Fight the good fight Dont expect it to be easy
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Lesson #5: dont be a
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Lesson #5: dont be a d*ckhead
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Lesson #5: dont be an a**hole
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Lesson #5: dont be a fool
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Lesson #5: dont be a gobshite
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Lesson #5: be humble, follow conventions
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Ireland
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uxtraining.com/manchester
Thanks!