Co sourcing -> Shared sourcing

Let’s MEET

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QUESTIONS…

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What to SHARE(or not) ?What to REDUCE ?What to EXPECT?

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WHO WE ARE ?

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Talented Together

PRÉSENTATION CORPORATE DE SOPRAMars 2014

Présentation corporate6

SOPRA: A LEADER IN EUROPE & AN INDEPENDANT GROUP

Sopra Corporate Presentation7

Staff end Dec 2013

Revenue2013

Operating profit on business activity 2013

Consulting - IT Services - Software development

The partner of choice for large enterprises and organisations

seeking the best usage of information technology to enhance

their development and competitive edge

8.1%1,349

M€UR

€

16,290

INNOVATIVE TECHNOLOGICAL SERVICES…

Sopra Corporate Presentation8

… TAKING INTO ACCOUNT NEW USAGE

Social Mobile Data Cloud

Exist in Italian language

Our mission is to provide organizations worldwide with integrated human capital management services and solutions that help them manage and grow their business.

Design, development, implementation and delivery of Payroll, HR and Benefits solutions and services

Comprehensive range of services and solutions• Outsourcing Services• Application Software

650 customers spread over 54 countries•All industries•Mid size to large organisations

12,7 million employees and pensioned throughout the world managed by HR Access

750 employees based in 10 countries –

More than 40 years of experience

© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.

HR Access at a Glance

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Customers Mid to large organisations

EmployeesHigh performance people

PartnersAmbitious strategy for a strong network

SolutionsPerformance and excellence

5© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.

HR Access- Focus

Customers Mid to large organisations

EmployeesHigh performance people

PartnersAmbitious strategy for a strong network

SolutionsPerformance and excellence

6© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.

MoroccoMauritaniaSenegal Ivory CoastGuineaGabon

Middle East & AfricaTunisia AlgeriaEgypt Burkina FasoCongo South Africa

KuwaitUAES Arabia DjiboutiMauritiusMadagascar

EuropeUK Belgium Russia France Netherlands Poland Luxemburg Germany Hungary Portugal Switzerland Romania Spain Italy

Asia PacificChinaIndiaJapanIndonesiaThailandPhilippinesAustraliaVietnam

North AmericaCanadaUSA

South AmericaColombia Venezuela Ecuador Brazil Peru ParaguayBolivia UruguayChile ArgentinaJamaica GuatemalaMexico Costa Rica

650 customers spread over 54 countries

7© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.

• 650 customers• Mid-market to large multinational companies worldwi de• All Industries• More than 12,7 million employees & pensioners managed every day

8© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.

1%

14%

6%

16%

4%

4%9%

6%

15%

8%

13%

4%

Construction

Education

Energy

Fin. & Insurance

Healthcare

IT & Telco

Manufacturing

Other

Public Service & Governement

Retail & Commerce

Services

Transport & Logistics

HR Access portfolio split

HR Access- Focus

Customers Mid to large organisations

EmployeesHigh performance people

PartnersAmbitious strategy for a strong network

SolutionsPerformance and excellence

10© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.

A unique market positioning

HRa Processing HRa Managed Services

HRa Suite

Means-drivencommitment

Results-drivencommitment

To manage its HRISin an independent

mode

to be more focusedon HR business

To be more focused on HR

strategy

© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.

HRa Suite 9 taxonomy –

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HRa Suite customers

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HR Access- Focus

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Customers Mid to large organisations

EmployeesHigh performance people

PartnersAmbitious strategy for a strong network

SolutionsPerformance and excellence

© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.

Global Consulting & Services

Local HR Consulting & Services

Resellers

Partner relationships as of March 2013

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HR Access- Focus

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Customers Mid to large organisations

EmployeesHigh performance people

PartnersAmbitious strategy for a strong network

SolutionsPerformance and excellence

© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.

HR Access – Country Specific and Multi-National Comp etency

11 office locations in10 countries with750 employees

Resellers : Netherland, Portugal, France,

Brussels

Geneva

Casablanca

London

Luxembourg

Madrid

Milan

Marseille

Paris

Tunis

Wilhelmshaven

21© 2014 - HR Access , a Sopra Company Confidential.

Reproduction strictly forbidden without prior written permission.

INTRODUCTIONTODAY’s TRENDS

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SHARE info

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SHARE docs

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SHARE bikes

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SHARE cars

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SHARE funding

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SHARE costs

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PERSONALIZE cars

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PERSONALIZE bikes

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PERSONALIZE brands

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PERSONALIZE shoes

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OUTCO SOURCING

SHARED

OUTSOURCING

CONTROL ??RISKS ??

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CO-SOURCINGDefinitions

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• PARTNERSHIP

• COLLABORATIVE APPROACH

• WORKGROUPS

• CUSTOMIZED SUPPORT

• DELIVERED AS A SERVICE

• EXTENDED PERIOD

• CLIENT SITE 48

CO-SOURCINGAdvantages

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SUPPLIER’s ADVANTAGES

• FORECAST COST/TEAMS LONG TERM

• LARGER VOLUME

• PRAGMATIC APPROACH (RE-USE)

• STABILITY of RELATIONSHIP

• INTIMACY WITH CUSTOMERS

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CUSTOMER’s ADVANTAGES

• IMPROVE INFLUENCE ON SUPPLIERS

• STRENGTHEN PRIVACY

• HOLISTIC VIEW

• IMPROVE RISKS MANAGEMENT

• IMPROVE COMPLIANCE

• SENS OF OWNERSHIP FROM SUPPLIERS 51

CUSTOMER’s ADVANTAGES

• TRANSPARENT BILLING

• IMPROVE KNOWLEDGE TRANSFER

• DELIVERY SECURED

• COMBINED EXPERTISES (customer context + product)

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SHARED-SERVICES CENTER

Definitions

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A shared services center – a center for shared services in an organization – is the entity responsible for the execution

and the handling of specific operational tasks

The shared services center is often a spin-off of the corporate services to separate all operational type of tasks

from the corporate.

Source : Wikipedia

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SHARED-SOURCINGConcept

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SHARED SERVICES CENTER

SHARED SOURCING

CO SOURCING

Not multi unit within a company but multi company within a market

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CUSTOMER SUPPLIER

€

SERVICES

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CUSTOMER SUPPLIER

€

SERVICES/EXPERTISE

INVESTMENTS

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CUSTOMER

SUPPLIER

€

SERVICES/EXPERTISE

INVESTMENTS

CUSTOMER

CUSTOMER

CUSTOMER

CUSTOMER

CUSTOMER

60

CUSTOMER

SUPPLIER

€

SERVICES/EXPERTISE

INVESTMENTS

CUSTOMER

CUSTOMER

CUSTOMER

CUSTOMER

CUSTOMER

INTEGRATORINTEGRATOR

SHARED-SOURCINGAdvantages

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CUSTOMER’s ADVANTAGES

• COST SAVINGS DUE TO LARGER SCALE

• IMPROVE INFLUENCE ON SUPPLIER

• SHARE BEST PRACTICES

• TAILOR MADE SOLUTION BY VERTICAL APPROACH

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SUPPLIER’s ADVANTAGES

• PROFITABILITY INCREASE

• SIMPLIFIED RELATIONSHIP

• DYNAMIC COLLABORATION THANKS TO LEADERS

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SHARED-SOURCINGConditions

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• USER CLUB CREATION & FOLLOW UP

• IP SHARING AGREEMENT

• STRONG GOVERNANCE (decision process, clear agreements…)

• RIGHT BALANCE BETWEEN CUSTOMERS (size, turnover, priorities…)

• STANDARDIZATION NEEDS DEFINITION & SOLUTIONS

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CONCRETE-CASEBelgian Hospitals

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Strong legal constrains

Various official outputs

Cost reductions pressure

Complicated payroll rules

Several tools to be interfaced

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