Post on 07-May-2015
Welcome to Cloud9
Monet Clinic
The Enterprise Solution for Primary Care
Connected Care
Thousands of Practitioners use Cloud9’seHealth solutions to communicate, collaborate and deliver safer, more effective patient care
Monet Clinic – Connected Primary Care
Financial Management
Data Conversion & Implementation
Reporting
Electronic Health Record
Document & image management
Out of office Connectivity
Recalls & Reminders
Enterprise Appointment Scheduler
SOAWeb Service Oriented Architecture
PracticeManagement
Clinical
Key Modules
Monet Clinic – Connected Primary Care
A Feature Rich Platform for Growth
This secure, scalable infrastructure enables fast, simple integration, while providing multiple user interfaces that conform to industry standards
A Feature Rich Platform for Growth
Front Office (Practice Management)
- Appointment Scheduling
- Waiting Room & Work Flow
- Integrated Patient Billing, including
• Health Insurance
• Employer & Third Party Claims
• Electronic Claiming & Settlement
- Extensible Ad Hoc Management Reporting
- Medication Management, Dispensing & Stock Control
A Feature Rich Platform for Growth
Clinical (Electronic Health Record)
- Comprehensive Patient History
- Examination Templates
- Automatic ICD10 Disease Coding
- Decision Support (Allergic Warnings,
Drug/Drug Interactions, etc)
- Orders & Results (Medications, Lab &
Radiology)
- Document Management System (Paperless
Office)
A Proven, Robust Platform
- Latest Network Centric Technologies:
• Microsoft SQL Server
• Web Services Architecture (.NET
Framework)
• SOAP, UDDI, XML
- Lightweight Hardware Requirements
- Rapid Application Development
- Low Burden of Support
- Low Cost of Ownership
Well Established. Widely Accepted
#1 Product in Corporate General Practice
- 75% Market Share
- Relied on by more than 5000 Doctors
- Single network handles >20,000,000 Patient Encounters per annum
- Manages over AUD$800 Million in Patient Billings per annum
Flexible Architecture Scales To Your Business
Hospital• Discharge Summaries• Test results• Admission Forms
Pathology• Requests• Results
Insurers• Claims• Settlement
Outsourced Services• Booking• Billing• Taxation• Administration• Transcription• Video Conference / Consultation
Radiology• Requests• Results
Web
Serv
ices
Ap
plica
tion
Layer
Pro
vid
ers
Web
Serv
ices
SO
AP /
UD
DI /
XM
LH
L /
7
EnterpriseFramework
Standard protocols:• SOAP• UDDI• DES Encryption• Dial-up or Broadband
A total solution workflow
The solution facilitates the typical Primary Care clinic workflow:
Pathology
Radiology
SpecialistReferral
Dispense Rx
Stock Control
Invoice
ElectronicClaims toFunds
Receipt
General LedgerIntegration
FrontDesk
Module
History
Examination
Assessment
Plan
ClinicianRosters
PatientAppointment
Waiting Room
Patient Arrival
Seen by Clinician
TreatmentPatient Departure
PatientBilling
Cloud9 Primary Care Solution
ElectronicHealthRecord
Orders & ResultsModule
FinancialModule
Case Study
Australia’s largest Primary Care Group
Case Study – IPN Network
Customer Background
- IPN is a public company, listed on the ASX ( Symbol: IPN)- Australia’s largest provider of Primary Care services- Subject to acquisition by Sonic Healthcare
Scope of work:
- National of network of 300 clinics
- 20 Million Patient Treatments per annum
- 8,000 Clinicians
Case Study – IPN Network
Huge Network Transactions:
- A$800 Million in Patient Billings
- 30 Million Prescriptions for medications
- 8 Million Pathology orders
- 4 Million Radiology investigations
Case Study – IPN Network
The Challenge
- Burden of supporting 15 different software applications
- Constant IT breakdowns and poor performance yields low confidence and utilization
- Difficult to Manage, Collaborate and Research
Case Study – IPN Network
The Solution
- Implementation of the Monet Enterprise Solution
- Infrastructure throughout the network.
- Introduction of Standard Operating Environment
- Customized, thoroughly reliable software tools
Case Study – IPN Network
Implementation
- Rollout of 82 clinics in 40 weeks
- Development of detailed project plan to manage implementation & training.
- Development of Change Management Strategy
- Development of online ‘eLearning’ training tools
- Rollout in parallel to development of new software, bolstering clinical content
Getting Started.
System Logon.
System Logon Screen with Role-Based Access
IBA Health User Logon
Initial Screen shows snapshot of this users activity
Front Desk Module
Appointment Diary showing Clinician Availability
Creating a new Appointment in a free time slot
Warning message to Reception staff for bad debtors
Appointment screen with various appointment types
Waiting Room showing patient status & locations
Electronic Health Record Module
Clinician opens next patient chart via Waiting Room
Initial Patient Chart Screen: Patient Review Window
Recording a symptom during a consultation
Adding a Problem (ICD10 Coded Diagnosis) to patient history
Completing an asthma protocol during a consultation- Subjective history
Recording vital signs on Examination
Mini Mental Examination template
Body Charts Graphically Record Examination findings
Cardio Vascular Risk Calculator
A doctor uses this to determine the risk profile of the patient based on various well accepted criteria. Can be used as a patient education tool.
Recording an Allergy
Recording a patient’s Social History
Childhood growth chart
This plots the data a doctor has recorded over time (longitudinally) and is used to see how a child is developing compared to their peers.
Create a medical certificate without writing a word using this wizard. The letter is populated using data recorded elsewhere in the patient chart
The completed medical certificate
Order Entry Module
Vaccination Window Showing Common Shortcuts
Creating a pathology request. Note that the most common tests can be selected without typing anything – just clicking.
Imaging Request. Common tests can be requested withonly a single click.
Generate an outgoing letter (mail merge style).These templates can be customised to suit the individual user
The Prescribing / Rx Window
Active Decision Support with Interaction Warnings
Pharmacy & Dispensing Module
Clerk Notified of Pending Medication Order
Clerk Prints Medication labels from Waiting Room
Printing Medication Order and Patient Labels
Clerk corrects medication stock levels on the fly
Preventative Health & Recalls Module
Patient Recalls can be entered at any stage
Patient Recalls can be entered at any stage of the workflow, including:
• Appointment Scheduling
• Patient Billing
• Electronic Health Record • Pathology result review
Clinician is notified of active recalls visually
• Recall Module is tightly integrated into the clinical
workflow
• Animated Recall button turns Red to indicate active
recall
• Clinicians access recall module with a single click
Nursing Staff routinely manage recall list
• Automated tools make recall management easy:
• Nursing staff typically send recall letters on a monthly basis
• Mail merge can be run using multiple search criteria
• The action of sending recall recorded in Patient clinical chart.
• Patients can be notified by letter, email or SMS.
User Customisable Recall Letter Templates
Results Module
New Lab & Imaging Results Displayed
Reviewing an Individual Patient Pathology Result
Reviewing an Individual Patient Imaging Result
Financial Module
Accounts Clerk Selects Patient from Waiting Room
Automated Bill showing all Services, Orders & Meds
Payment is received via the Receipt Window
Waiting Room showing the patient has departed
Electronic Claiming & Settlement
EDI Wizard Automates Lodgments & Settlement
Management Reporting
Menu of Installed Reports. Configurable per user.
Report Preview in Crystal Reports Browser
… Thank you