FUND006 :Management for Health care Professionals

Dr Kithsiri Edirisinghe MBBS , MSc, MD ( Medical Administration)

Cert. IV in Training and Assessment Master trainer Australia

IVLP ( USA)04/20/23 Management for healthcare professionals

- DR KE 2013

SESSION 01

1. Introduction to management

04/20/23 Management for healthcare professionals - DR KE 2013

What is management

“ Getting things done through and with people

by using resources effectively end efficiently

to achieve organizational goals.”- M. P. Follett -

What is management contd..

“Management is the art of knowing what you

want to do and then seeing that they do it in

the cheapest manner. “- F.W.Taylor -

Health Services Management

• Planning, Directing and coordinating of Healthcare

services effectively and efficiently with a view to

achieve patient care standards, goals & objectives. • Healthcare services :

HospitalsHospital Networks

Health Services Management

It is vital to manage the Health services

effectively and efficiently to achieve health

organization’s goals and objectives.

Efficiency

• Doing things right !

• More Output with the same input

• A Productivity measure

Effictiveness

• Doing the right thing !

• Outcome of the production

• A Quality measure

Quality in Healthcare Services

• Services quality

– On stage players

– Non medical staff & services

• Technical quality

– Back stage players

– Medical staff & services

Goals and Objectives

• Goals

– Broad statement of achievement in future

– 3 – 5 year

• Objectives

– 1-3 years

– Milestones

– SMART - Specific - Measureable - Achievable - Realistic -

Timely

Health care process

Input Healthcare process Output

• Input - Resources

• Healthcare process – Hospitals , Public Health

• Out put - Healthcare services

Healthcare Resources

• Infrastructure - Space • Men - Human Resources • Machines - Equipments • Money - Finance • Material - Supplies • Methods - Policies , Procedures , Protocols • Minutes - Schedule

• Information - Health / Hospital Information System (HIS)

Healthcare Services

• Preventive services - Public Health Services

• Investigative services – Detecting health problems

• Curative services – Treating for diseases

• Rehabilitative services

• Health sector Project management

Administration

– Making sure that the set of

rules and regulations are adhered to by the

people !

– Rules & regulations

– Policies & Circulars

– Protocols & Guidelines

Lead Question 01

Disuses how studying management could uplift the professional status and the

effective work environment in hospitals ?

Management for healthcare professionals - DR KE 2013 04/20/23

Activity 01 1. Discuss the different theories in management2. Describe the history of management 3. Importance of management for healthcare

workers

Three groups • PP presentation for 15 minutes and word

document 04 pages

See you next week !Management for healthcare professionals

- DR KE 2013 04/20/23

Q 01 - What is management

• You are requested organize most effective definition for management and also elaborate the importance of management for healthcare professional .

04/20/23 Management for healthcare professionals - DR KE 2013

Q 02 :The key definitions/ words used in management today

1.Idenfy and describe key definitions/ words used in management today ?

04/20/23 Management for healthcare professionals - DR KE 2013