CLIENT SERVICINGun-complicating the complicated

CLIENTIS NOT A

DEVILhis mission is not

to destroy you !

BUILD

CONVERSATIONScommunication strategies are for campaigns not clients

great relations begin with great conversations

THERE IS NO

the word is a sin

HOWEVER IS THE ONLY NO

don’t refuse : advise implications & suggest alternates

WHEN

20 80:give in a little gain a lot

negotiating

PHRASE REapple is a fruit so is a phone

don’t assumeASK & UNDERSTAND

PROBEanswers are there , be a seeker

NETWORKknow more to gain more

BE

PROFFESIONALbe friendly not a friend

ONE MORE THING which we should remember from the

60’s

LOVEWHATYOUDO