Client

Onboarding

3 Step Process

Client Onboarding has proven to have benefits for YOU:

❑ Gets the clients activated faster

❑ Reduces overall Execution Risk

❑ Servicing queries becomes much lesser

❑ Saves Time which can be used

to acquire Other Clients

1. Meeting / Call

2. Profiling

3. EMT Download/ Online Platform

:

Meeting/

Call

BENEFITS

Get to know clients better and build a

relationship with them

Results in saving time & increases efficiency as

lesser adhoc calls on servicing to be resolved

➢ The first step which allows you to better interact with your clients and gets them to trade quicker!

Quick Activation of Clients

70% Faster Activation Proven!

PROFILING

BENEFITS

Need Based Financial Solutions

Sell Multiple Products based on Profiling and

Diversify Financial Solutions

➢ 8 simple multiple choice questions need to be filled about your clients

Pitch Right Products to Right Clients

Client Profiling

Questions1. Market Experience2. Investment Behaviour3. Risk behaviour4. Current Investment Portfolio consists of 5. Products client would be interested in for Investment6.Monthly investible Surplus7. Total Investment Portfolio Value8. Clients Family Details

EMT

Download /

Online

Platforms

BENEFITS

Self Trading leads to more revenue is a proven

fact

Platform Adoption which reduces

your Execution & Complaince Risk

Access to multiple online tools which will save

your time in giving basic details to clients

➢ Get the Client to download EMT or give Demo of any online platforms

Where and How is

Client Onboarding

to be

done?

On CIP 2.0Step 1: CIP Task Page: Engagement| Onboarding Step 2: Client Overview- Client Profiler – Section 1

Step 3: Get the Client to download EMT separately

Once Client onboarding is completed it will show 100% besides it

- In CIP 2.0 you will see the Client Onboarding Tasks assigned to you.

- Search by Product: Engagement| Onboarding to see all the listed tasks

- On clicking the task, you will see the details:

- Please click on the telephone icon to complete step 1 of the taskwhich is to call the client and have a welcome call completed.

- To complete Step 1, you will require to press Submit with the filled in details : Client contacted, Status and notes.

- After completing Step 1, moving to Step 2, please click on the 360 degree view Icon on the right hand corner of the page

- You will land on the client profile Overview Page - As you scroll down you will see Client Profiler- Click on Client Profiler

- Client Profiler opens up where you need to fill Section 1- Section 1 has 8 questions only.

- After Answering all 8 Questions, please click on Submit- The Page will lead you to Section 2 and 3 which is optional for

you to fill currently.

Thank You

For any queries on Client Onboarding,

please reach out to your FRM