What’s New in Citrix CloudPortal Business Manager

Kailas JawadekarSr. Product Marketing Manager, Cloud Platforms Group

Jie FengPrincipal Product Manager, Cloud Platforms Group

© 2014 Citrix. Confidential.2

Tweet about this session with hashtag #SYN229 number and #citrixsynergy

© 2014 Citrix. Confidential.3

Citrix Products discussed– Citrix CloudPortal Business Manager

Key Takeaways– Enterprise Cloud Management Platforms need self-service portals, automation

and chargeback/showback capabilities– Citrix CloudPortal Business Manager delivers the self-service request portal,

service catalog and chargeback/showback capabilities of a Cloud Management Platform solution

– Start your journey towards IT-as-a-Service today. Contact your local Citrix sales representatives.

Session Summary

© 2014 Citrix. Confidential.4

Manual provisioning and management of IT

requests

Increased demand for new IT and cloud

services

No cost visibility to IT end users

Maintaining security, compliance and

mitigate shadow IT

Newer solutions don’t integrate seamlessly into my environment

Do These Challenges Sound Familiar?

© 2014 Citrix. Confidential.5

Increase business agility by responding faster to IT requests

Consistently deliver internal and external

services

Get cost visibility and handle

billing/chargebackMaintain security and

compliance

Integrate seamlessly into IT environment

What if you could…

Citrix Cloud Platform Products

© 2014 Citrix. Confidential.7

Citrix Cloud Platform Products

Citrix Cloud Platform Products

Cloud Business Management

Citrix CloudPortalBusiness Manager

Cloud Infrastructure Orchestration

Citrix CloudPlatform

Server Virtualization

Citrix XenServer

Tier 1 AppWorkloads

Dev/TestWorkloads

Cloud-NativeWorkloads

DatacenterWorkloads

Telco/NFVWorkloads

Desktop/AppWorloads

VirtualizedData Center

Enterprise ITCloud

NFV/TelcoCloud

Public Cloud

© 2014 Citrix. Confidential.8

Citrix CMP Solution

Citrix CloudPlatform

Citrix CloudPortal Business ManagerCitrix CloudPlatform

Citrix CloudPortal Business Manager

Citrix Cloud Management Platform Solution

Cloud Management Platform

Service Optimization(resource management, external service

providers)

Service Management(service catalog, provisioning,

showback/chargeback)

Access Management(self-service request portal)

© 2014 Citrix. Confidential.9

Service Providers | Telcos

Web 2.0

Enterprise | Education | Government

250+ Large Scale

Production CloudsIn Deployment

Production siteswith over

40,000+Servers

CloudPortal Business Manager

© 2014 Citrix. Confidential.11

Customer-proven Cloud Business Management Platform

Integrated self-service portal, service catalog, chargeback/showback

Access Management and Service Management layers of Cloud Management Platform

Integration with Citrix CloudPortal Services Manager and Citrix CloudPlatform

Support third-party developer ecosystem

© 2014 Citrix. Confidential.12

CloudPortal Business Manager Capabilities

Administrator

Consumer

© 2014 Citrix. Confidential.13

IaaS

STaaS

App Management

PaaS

Desktops &Winows Apps

Cloud Services Available Through CPBMCPBM Connectors Provided by Citrix and Partners

* Citrix provided reference connector

Enterprise DeveloperDesktops *

*

*

Services Manager

© 2014 Citrix. Confidential.14

Moving XenDesktop/XenApp to Private CloudsEnabling the Journey from Desktop Virtualization to Desktop Cloud

XenDesktop/XenApp Cloud Provisioning with CloudPlatform

Desktop Virtualization

XenDesktopCloudProvisioning

Desktop Virtualization

Application Virtualization

Virtualization Platform

Desktop Virtualization

Application Virtualization

7.5

7.5

7.5

7.5

On-Premise Off-Premise

Product Concepts & Feature Overview

© 2014 Citrix. Confidential.16

Account Types

CorporateCustomer

On-demandRetail

Trial

© 2014 Citrix. Confidential.17

Profiles and Permissions

Root

Ops Admin

Finance Admin

Sales Support

Help Desk

Product Manager

CustomerService Provider

Master User

Billing Admin

User

Power User

© 2014 Citrix. Confidential.18

Product Catalog Management

Bundle CatalogService Product

Large VMWindows Server 2012 Image

Large Windows Server 2012 VM EngineeringMarketing

IaaSDaaS

© 2014 Citrix. Confidential.19

Billing Models

ADVANCE

Subscription Bundles Subscription OveragesUtility Bundles

ARREARS

Utility PricingOne-time orRecurring

© 2014 Citrix. Confidential.20

Billing Process

Raw MeteredUsage Data

Cloud Service

Mediationand Rating

Enterprise Billing

Payment Gateway

Billing Feeds

Payment Runs

Rated Billable Info

© 2014 Citrix. Confidential.21

Approval Workflows

Activity flows for key business tasks• New account• Account type conversion• Payment info change• Enable service• New subscription

Supports custom workflows

Workflow notifications

Exportable workflow activities log

© 2014 Citrix. Confidential.22

Reporting

New registrations

Top customers

Product usage

Bundle usage

Custom reports

© 2014 Citrix. Confidential.23

Out of The Box Integration with BSS/OSS

Payment Gateway

Fraud Control

Help Desk

Identity Verification

Webform2email

© 2014 Citrix. Confidential.24

Your user experience, your way

© 2014 Citrix. Confidential.25

Demo

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Customer Self-Service

Create account

Enable service

Purchase subscription

Access resource

Manage budget

View bill

© 2014 Citrix. Confidential.27

Demo

Citrix CloudPortal Business Manager 2.2What’s New?

© 2014 Citrix. Confidential.29

CloudPortal Services Manager Connector

Support CPSM 11.0.1 Hosted Apps and Desktops (XenDesktop, XenApp) & Hosted Exchange services

Provide billing integration

Enable customer admin self-service

Support latest CloudPlatform releases (4.2.1 and 4.3)

Enhanced network and VPC creation and management

Data volume resizing

VM search

More per user limits (CPU, RAM, network, VPC, bandwidth, primary and secondary storage)

Quantity-based billing (e.g. 10 mailboxes)

Channel-specific service control

Per user service activation

Intranet-only mode

Other Key FeaturesCloudPlatform

Connector Update

Key New Features of CloudPortal Business Manager 2.2

© 2014 Citrix. Confidential.30

Deliver a broad array of cloud servicesSelf-service onboarding and subscription

Metering, billing and chargebackPayment gateway integration

Provision Microsoft and Citrix hosted services

Dedicated and multi-tenant deployment Active Directory integrationn-tier reseller support

Citrix CloudPortal Solutions – Better Together

© 2014 Citrix. Confidential.31

Citrix Products discussed– Citrix CloudPortal Business Manager

Key Takeaways– Enterprise Cloud Management Platforms need self-service portals, automation

and chargeback/showback capabilities– Citrix CloudPortal Business Manager delivers the self-service request portal,

service catalog and chargeback/showback capabilities of a Cloud Management Platform solution

– Start your journey towards IT-as-a-Service today. Contact your local Citrix sales representatives.

Session Summary

© 2014 Citrix. Confidential.32

Please Attend Additional Cloud Platforms Sessions

Conference surveys are available online at www.citrixsynergy.com starting Thursday, May 8 at 9:00 a.m. • Provide your feedback by 6:00 p.m. that day to be entered to win one of many prizes

Download presentations starting Monday, May 19 from the My Event Planning tool

Date Time Session Title Speaker(s) Location

5/8

2:30pm SYN226Leveraging public cloud infrastructure to flex and grow XenApp and XenDesktop deployments

Orestes Melgarejo, Josh Fleming, Kedar Poduri

Ballroom B

2:30pm SYN122 Moving Australian National Research into the CloudNick GolovachenkoUniversity of Melbourne

304C

3:30pm SYN263What's New in Citrix XenServer: Graphics Performance, Scalability and More!

David Cottingham, Ken Lee 304A

4:30pm SYN235Supporting Graphical Software in a Cloud Environment (Univ. of Sao Paolo)

Cyrano RizzoUniversity of Sao Paolo

304A

Work better. Live better.