Post on 24-Apr-2018
©2014 All rights reserved. CCC is a registered trademark and the CCC logo is a registered service mark of CCC Information Services Inc.
CCC Technical Requirements
Revised July 2014
Document type (Guide/How to/FAQ)
1.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
CCC Technical Requirements This document supersedes ALL previous Technical Requirements documents and is typically updated every quarter. Please discard all outdated documents and forms.
Important Notes! 1. These Hardware and Operating System requirements are enforced for all of the CCC
products listed within this document. 2. CCC will not be responsible for problems caused by installing CCC software on
incompatible operating systems or on hardware that does not meet the minimum technical requirements.
3. Network Configuration guides for Windows Domain, Peer-to-Peer and Novell Netware are available from CCC with recommendations for setting up your system to run CCC software. Please visit our Web site at http://www.cccis.com or call CCC Technical Support at (800) 637-8511
2.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Table of Contents
Table of Contents .......................................................................................................... 2 Legal Information ..................................................................................................... 3 CCC Software: General System Recommendations ................................................. 4 CCC ONE: Technical Requirements ........................................................................ 5
CCC ONE® Total Repair Platform .............................................................. 5
CCC ONE™ Total Claims Solution ............................................................ 5 CCC Pathways® Workstation: Technical Requirements ......................................... 7
CCC Pathways® Estimating Solution .......................................................... 7
CCC Pathways® Appraisal Solution ............................................................ 7
CCC Pathways® Independent Appraiser Solution ....................................... 7
CCC Pathways® Mobile Estimating ............................................................ 7
CCC ONE™ Estimating - Advisor ............................................................... 7
CCC Pathways® Letters ............................................................................... 7
CCC Pathways Server: Technical Requirements .................................................... 10
CCC Pathways® Estimating Solution ........................................................ 10
CCC Pathways® Appraisal Solution .......................................................... 10
CCC Pathways® Independent Appraiser Solution ..................................... 10 CCC Portal Applications: Technical Requirements ............................................... 13
CCC ONE™ Workflow – Claims Management ......................................... 13
CCC ONE™ Workflow – Appraiser Management .................................... 13
CCC ONE™ Workflow – Repair Management ......................................... 13
CCC ONE™ Workflow - Claim Management - Open Review .................. 13
CCC ONE™ Valuation ............................................................................... 13
CCC ONE™ Workflow – Reinspection .................................................... 13
CCC ONE™ Predictive Solutions .............................................................. 13
CCC ProcessClaims® ClaimsPort® ........................................................... 13
CCC ONE™ Analytics ............................................................................... 13
CCC ONE™ Valuation - PPV - Title History ............................................ 13
CCC ONE™ Workflow – Claims Management Scheduling ...................... 13
CCC Supplemental Applications: Technical Requirements ................................... 15
CCC ONE™ Workflow – Reinspection ..................................................... 15
CCC Software Update Manager™ ............................................................. 15
CCC Pathways® Accounting Interface ...................................................... 15
CCC Pathways® Resource Kit ................................................................... 15
CCC Desktop Client: .................................................................................. 15
Upload Manager...................................................................................... 15
Download Manager ................................................................................. 15
Compoze Exchange Connector ................................................................... 15 Comp-Est® Estimating Solution: Technical Requirements ................................... 19
Unsupported Products ............................................................................................. 20
3.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Legal Information
©2014 CCC Information Services Inc. All rights reserved. CCC and the CCC logo
are registered service marks; Pathways, EZNet, Pathways Enterprise Solution,
Pathways Professional Advantage, CCC Autoverse, CCC Valuescope, CCC
Intellisphere, Comp-Est and Redefining the Industry Together are registered
trademarks; CCC Connect and CCC Accumark, are trademarks of CCC Information
Services Inc.
CCC ONE® Total Repair Platform
CCC ONE™ Total Claims Solution
CCC Pathways® Appraisal Solution
CCC Pathways® Independent Appraiser Solution
CCC Pathways® Mobile Estimating
CCC ONE™ Estimating - Advisor
CCC Pathways® Letters
CCC ONE™ Workflow – Claims Management
CCC ONE™ Workflow – Appraiser Management
CCC ONE™ Workflow – Repair Management
CCC ONE™ Workflow - Claim Management - Open Review
CCC ONE™ Workflow – Reinspection
CCC ONE™ Predictive Solutions, FNOL, Method of Inspection
CCC ProcessClaims® ClaimsPort®
CCC ONE™ Analytics
CCC ONE™ Estimating - VIN Report
CCC ONE™ Workflow – Claims Management Scheduling
CCC Software Update Manager™
CCC Pathways® Resource Kit
Active Mobility®
EZNet®
Client Upload Manager
Client Download Manager
Comp-Est® Estimating Solution
CCC ONE™ Workflow – Audit
CCC ONE™ Valuation - PPV - Title History
Microsoft is a registered trademark of Microsoft Corporation. Quickbooks is a
registered trademark and/or registered service mark of Intuit Inc. Corel and
WordPerfect are registered trademarks of Corel Corporation. All brand names and
product names used in this document are the trademarks, registered trademarks, or
trade names of their respective holders.
4.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
CCC Software: General System Recommendations
The following General System Recommendations are listed for quick reference purposes and apply to
workstation or standalone systems only. In most instances, if your system meets or exceeds these requirements,
you can adequately run most CCC software applications. Please consult the appropriate section for further
details on your particular CCC software application.
Processor 2.2 GHz or faster multi core
Ram
32-bit: 3 GB or more 64-bit: 6 GB or more
Hard Disk Free Space
50 GB or more available and 30% or more of total capacity free
Recommended Operating System(s) and Service Packs
Microsoft Windows 7 SP1 (Not all CCC Applications are fully compatible with Windows 7. Consult the appropriate section for details.)
Recommended Web Browser
Microsoft Internet Explorer 9
Microsoft Internet Explorer 8
DVD/CD Drive
Any high-quality drive capable of reading DVD-ROM and CD-ROM standard (pressed) media. DVD Read 16x or faster of 4.7 GB media, CD Read 48x or faster of 700 MB media. (Recording capabilities are not required to install, update or run CCC applications, but could be useful as a backup solution.)
Display Monitor
1024x768 resolution or better
Ports
USB ports as necessary for Printer and/or Camera.
Printer
Windows-compatible laser or inkjet printer (non-postscript)
Internet connection
High-speed broadband (768k down / 384k up or faster)
Mouse
USB pointing device
5.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Sound Card
Windows-compatible sound card
CCC ONE: Technical Requirements
For the following versions:
CCC ONE® Total Repair Platform
CCC ONE™ Total Claims Solution
Important Notes!
1. Users who meet only minimum requirements may find it difficult or impossible to use future CCC products or to upgrade to newer versions.
2. CCC will only support the use of approved service packs.
Processor
Rec 2.2 GHz or faster multi core
Min
3.0 GHz single core -or- 1.8 GHz multi core Note: These measurements apply to Core Duo, i3, i5, i7, Haswell (and AMD equivalents)
Ram
Rec
32-bit: 3 GB or more 64-bit: 6 GB or more
Min
32-bit: 2 GB 64-bit: 4 GB
Hard Disk Free Space
Rec
50 GB or more available and 30% or more of total capacity free
Min
At least 10 GB available and 20% of total capacity free
Disk Space Requirements
Program Files
500 MB
Data and Cache
6 GB
6.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Supported Operating System(s) and Service Packs
Operating Systems Service Packs
Microsoft Windows 8 (x86 Platform only)
N/A
Microsoft Windows 7
SP1
Microsoft Windows Vista
SP1, SP2
Microsoft Windows 2003 Server
SP1, SP2
Microsoft Windows 2008 Server
SP2
Microsoft Windows 2008 Server R2
SP1
Supported Web Browser(s)
Microsoft Internet Explorer 9
Microsoft Internet Explorer 8
Internet Connection
Rec High-speed broadband. 3.0M down or faster / 768k up or faster
Min
High-speed broadband. 768k down / 384k up Note: Some features and functionality may not perform as designed while in an impaired connectivity state (E.g. dropped wireless connection, extreme latency, etc...)
DVD/CD Drive
Any high-quality drive(s) capable of reading DVD-ROM and CD-ROM standard (pressed) media. DVD Read 16x or faster of 4.7 GB media, CD Read 48x or faster of 700 MB media. (Recording capabilities are not required to install, update or run CCC applications, but could be useful as a backup solution.)
Display Card
Capable of High-Color 16-bit or more when set to a 1024x768 resolution
Display Monitor
1024x768 resolution or better
Ports
USB ports as required for Printer and/or Camera.
7.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Printer
Windows-compatible laser or inkjet printer (non-postscript)
Mouse
Any USB pointing device
Backup
Windows compatible backup device. Not required but recommended. (CCC ONE™ Total Claims Solution only)
Camera
A digital camera that supports any of the following formats: .jpg, .gif, or .bmp.
Scanner
Must be Windows Image Acquisition (WIA) compliant
Sound Card
Windows-compatible sound card
Pen Input Device
Touch screen recommended for portable systems
Special Requirements
Total Loss and other Reports
Adobe Reader version 6.0.1 or greater
CCC Pathways® Workstation: Technical Requirements
For the following versions and associated features:
CCC Pathways® Estimating Solution
CCC Pathways® Appraisal Solution
CCC Pathways® Independent Appraiser Solution
CCC Pathways® Mobile Estimating
CCC ONE™ Estimating - Advisor
CCC Pathways® Letters
Note The following requirements apply to both Standalone installations as well as Network Workstation clients, except as noted below. Numbered items within the tables are listed in order of recommendation. Important Notes!
1. Users who meet only minimum requirements may find it difficult or impossible to use future CCC products or to upgrade to newer versions.
2. CCC will only support the use of approved service packs.
8.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Processor
Rec 3.0 GHz or faster single core -or- 1.8 GHz or faster multi core
Min 2.0 GHz single core -or- 1.2 GHz multi core
Ram
Rec
32-bit: 2 GB or more 64-bit: 4 GB or more
Min
32-bit: 1 GB 64-bit: 2 GB
Hard Disk Drive
Rec
250 GB or larger
Min
50 GB
Disk Space Requirements
CCC Pathways (All Versions)
Program Files
500 MB
Data Files
800 MB - 3 GB (Space requirements vary depending on databases installed.)
Supported Operating System(s) and Service Packs
Operating Systems Service Packs
Microsoft Windows Vista (See Operating System Exceptions)
SP1, SP2 (Required for all workstation clients)
Microsoft Windows 7 (See Operating System Exceptions)
SP1
Operating System Exceptions
CCC Connect based communications not supported on 64-bit operating systems.
CCC Connect based communications not supported on Windows 7.
Supported Web Browser(s)
Microsoft Internet Explorer 8
Microsoft Internet Explorer 7
Microsoft Internet Explorer 6.0 with Service Pack 1
9.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
DVD/CD Drive
Any high-quality drive(s) capable of reading DVD-ROM and CD-ROM standard (pressed) media. DVD Read 16x or faster of 4.7 GB media, CD Read 48x or faster of 700 MB media. (Recording capabilities are not required to install, update or run CCC applications, but could be useful as a backup solution.)
Display Card
Capable of High-Color 16-bit or more when set to a 1024x768 resolution
Display Monitor
1024x768 resolution or better
Ports
USB ports as necessary for Printer and/or Camera.
Printer
Windows-compatible laser or inkjet printer (non-postscript)
EZNet® connection (if required)
Rec
High-speed Broadband
Min
56k Dial-up
Faxmodem Hardware
56K class 1 or 2 faxmodem (Not required if utilizing a Broadband solution)
Faxmodem Software
Windows compatible
Modem Phone Line
RJ11 phone jack with a dedicated analog phone line
Mouse
Any USB pointing device
Backup
High capacity backup device
Camera
A digital camera that supports standard JPEG images at resolutions between 640x480 and 1024x768 (For CCC Pathways Digital Imaging users only)
Sound Card
Windows-compatible sound card
Pen Input Device
Touch screen recommended for portable systems
10.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Microsoft Network Client
(Network Workstation clients only).
Standard Microsoft Client
Novell Netware Network Client
(Network Workstation clients only).
(1.) 4.91 SP5
(2.) 4.83 SP3
Special Requirements
Pathways® Letters
1. MS Word 6.0, 7.0, 9.0 or 10.0
2. MS Works 4.0, Works Suite 2002, or Works Suite 2003
3. WordPerfect® 6.1, 7.0 or 8.0
CCC ONE™ Valuation - PPV - Title History
Adobe Acrobat Reader 6.0.1 or later
CCC ONE™ Workflow – Audit
Adobe Acrobat Reader 6.0.1 or later
CCC Pathways Server: Technical Requirements
For the following versions:
CCC Pathways® Estimating Solution
CCC Pathways® Appraisal Solution
CCC Pathways® Independent Appraiser Solution
Important Notes!
1. Users who meet only minimum requirements may find it difficult or impossible to use future CCC products or to upgrade to newer versions.
2. CCC will only support the use of approved service packs
Processor
Rec 3.0 GHz or faster single core -or- 1.8 GHz or faster multi core
Min 2.0 GHz single core -or- 1.2 GHz multi core
11.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Ram
Rec
32-bit: 2 GB or more 64-bit: 4 GB or more
Min
32-bit: 1 GB 64-bit: 2 GB
Hard Disk Drive
Rec
250 GB or larger
Min
100 GB
Disk Space Requirements
CCC Pathways (All Versions)
Program Files
500 MB
Data Files
800 MB - 3 GB (Space requirements vary depending on databases installed.)
Supported Peer-Server Operating System(s) and Service Packs
Operating Systems Service Packs
Microsoft Windows Vista (See Operating System Exceptions)
SP1, SP2 (Required for server and all workstation clients)
Microsoft Windows 7 (See Operating System Exceptions)
N/A
Supported Windows Dedicated Server Operating System(s) and Service Packs
Operating Systems Service Packs
Microsoft Windows 2003 Server (See Operating System Exceptions)
SP1, SP2
Microsoft Windows 2008 Server (See Operating System Exceptions)
SP1, SP2
Microsoft Windows 2000 Server
SP4
Operating System Exceptions
CCC Connect based communications not supported on 64-bit operating systems.
CCC Connect based communications not supported on Windows 7.
12.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Number of Workstations Allowed
P2P
Should not exceed 5
Windows Dedicated
Should not exceed 20
Novell
Should not exceed 20
DVD/CD Drive
Any high-quality drive(s) capable of reading DVD-ROM and CD-ROM standard (pressed) media. DVD Read 16x or faster of 4.7 GB media, CD Read 48x or faster of 700 MB media. (Recording capabilities are not required to install, update or run CCC applications, but could be useful as a backup solution.)
Display Card
Capable of High-Color 16-bit or more when set to a 1024x768 resolution
Display Monitor
1024x768 resolution or better
Ports
USB ports as necessary for Printer and/or Camera.
Mouse
Any USB pointing device
Backup
High capacity backup device
13.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
CCC Portal Applications: Technical Requirements
For the following applications:
CCC ONE™ Workflow – Claims Management
CCC ONE™ Workflow – Appraiser Management
CCC ONE™ Workflow – Repair Management
CCC ONE™ Workflow - Claim Management - Open Review
CCC ONE™ Valuation
CCC ONE™ Workflow – Reinspection
CCC ONE™ Predictive Solutions
CCC ProcessClaims® ClaimsPort®
CCC ONE™ Analytics
CCC ONE™ Valuation - PPV - Title History
CCC ONE™ Workflow – Claims Management Scheduling
Note CCC Portal hours of operation are: Monday thru Saturday 5am to 11:00pm and Sunday 7am to 11:00pm CST Important Notes!
1. Users who meet only minimum requirements may find it difficult or impossible to use future CCC products or to upgrade to newer versions.
2. CCC will only support the use of approved service packs
Processor
Rec 3.0 GHz or faster single core -or- 1.8 GHz or faster multi core
Min 2.0 GHz single core -or- 1.2 GHz multi core
Ram
Rec
32-bit: 2 GB or more 64-bit: 4 GB or more
Min
32-bit: 1 GB 64-bit: 2 GB
Hard Disk Drive
Rec
100 GB or larger
Min
20 GB
14.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Internet Connection
Rec
High-speed broadband. 768k down or faster / 384k up or faster
Min
56k Dial-up
Supported Operating System(s) and Service Packs
Operating Systems Service Packs
Microsoft Windows Vista 32-bit (See Operating System Exceptions)
SP1, SP2
Microsoft Windows 7
SP1
Operating System Exceptions
Active Mobility® not compatible with Windows Vista
Supported Web Browser(s)
Microsoft Internet Explorer 9
Microsoft Internet Explorer 8
Microsoft Internet Explorer 7
Microsoft Internet Explorer 6.0 with Service Pack 1 (See Web Browser Exceptions)
Web Browser Exceptions
Certain new portal features, including the new Claim Folder view, are not supported by Microsoft Internet Explorer 6.0
DVD/CD Drive
Any high-quality drive(s) capable of reading DVD-ROM and CD-ROM standard (pressed) media. DVD Read 16x or faster of 4.7 GB media, CD Read 48x or faster of 700 MB media. (Recording capabilities are not required to install, update or run CCC applications, but could be useful as a backup solution.)
Display Card
Capable of High-Color 16-bit or more when set to a 1024x768 resolution
Display Monitor
1024x768 resolution or better
Ports
USB ports as necessary for Printer and/or Camera.
Printer
Windows-compatible laser or inkjet printer (non-postscript)
15.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Faxmodem Hardware
56K class 1 or 2 faxmodem (Not required if utilizing a Broadband connection)
Modem Phone Line
RJ11 phone jack with a dedicated analog phone line
Mouse
Any USB pointing device
PDF File Viewer
Adobe Acrobat Reader 6.0.1 or 7.x
Special Requirements
CCC ONE™ Workflow – Claims Management Scheduling
Dispatcher requirement only: Regional Settings Date and Time formats must be set to MM (not MMM) for month and HH (not hh) for hour (YYYY for year is permissible)
Dispatcher requirement only: Arial and MS Sans Serif fonts must be installed.
Dispatcher requirement only: Word processing software capable of reading MS Word documents (e.g. MS Word)
CCC ONE™ Workflow
Adobe AIR 1.5.2 for Windows
CCC ONE™ Analytics
Adobe Flash Player 9
CCC Supplemental Applications: Technical Requirements
For the following applications:
CCC ONE™ Workflow – Reinspection
CCC Software Update Manager™
CCC Pathways® Accounting Interface
CCC Pathways® Resource Kit
CCC Desktop Client:
Upload Manager
Download Manager
Compoze Exchange Connector
16.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Important Notes! 1. Users who meet only minimum requirements may find it difficult or impossible to use
future CCC products or to upgrade to newer versions. 2. CCC will only support the use of approved service packs
Processor
Rec 3.0 GHz or faster single core -or- 1.8 GHz or faster multi core
Min 2.0 GHz single core -or- 1.2 GHz multi core
Ram
Rec
32-bit: 2 GB or more 64-bit: 4 GB or more
Min
32-bit: 1 GB 64-bit: 2 GB
Hard Disk Drive
Rec
250 GB or larger
Min
50 GB
Disk Space requirements
CCC ONE™ Workflow – Reinspection
New Installation Total
200 MB
CCC Pathways Connection Monitor™
New Installation Total
200 MB
CCC Software Update Manger™
New Installation Total
100 MB (Application only) 4 GB (File cache only)
CCC Connect™ New Installation Total
10 MB
CCC Pathways® Accounting Interface
New Installation Total
4 MB
Supported Operating System(s) and Service Packs
Operating Systems Service Packs
Microsoft Windows 2003 Server
SP1, SP2
Microsoft Windows Vista 32-bit (See Operating System Exceptions)
SP1, SP2
17.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Operating System Exceptions
CCC Connect 1.x not compatible with Microsoft Windows Vista
CCC Desktop Client not compatible with Microsoft Windows Vista
Compoze Exchange Connector not compatible with Microsoft Windows Vista
Supported Web Browser(s)
Microsoft Internet Explorer 8
Microsoft Internet Explorer 7
Microsoft Internet Explorer 6.0 with Service Pack 1
DVD/CD Drive
Any high-quality drive(s) capable of reading DVD-ROM and CD-ROM standard (pressed) media. DVD Read 16x or faster of 4.7 GB media, CD Read 48x or faster of 700 MB media. (Recording capabilities are not required to install, update or run CCC applications, but could be useful as a backup solution.)
Display Card
Capable of High-Color 16-bit or more when set to a 1024x768 resolution
Display Monitor
1024x768 resolution or better
Ports
USB ports as necessary for Printer and/or Camera.
Printer
Windows-compatible laser or inkjet printer (non-postscript)
Internet Connection
Rec
High-speed broadband. 3.0M down or faster / 768k up or faster
Min
High-speed broadband. 768k down / 384k up
Modem Phone Line
RJ11 phone jack with a dedicated analog phone line
Mouse
Any USB pointing device
Sound Card
Windows-compatible sound card
18.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Special Requirements
CCC ONE™ Workflow – Reinspection
Microsoft .NET 1.1 Framework
Adobe Reader 4.0.5 or later
Microsoft XML 3 Service Pack 2
Microsoft XML 4 SP2
CCC Pathways® Connection Monitor™
Firewalls must be configured with open outbound TCP port 443 (SSL)
CCC Software Update Manager™
Firewalls must be configured with open outbound TCP ports 443 (SSL) and 80 (HTTP)
CCC Connect™
Firewalls must be configured with open outbound TCP port 443 (SSL)
CCC Pathways®
Accounting Interface
(Not compatible with Novell Netware)
Intuit® Quickbooks® 2002 or higher
Intuit® Quickbooks® Pro 2002 or higher
CCC Pathways® Resource Kit
Adobe Flash Player 8.0 or above
Adobe Reader 7.0 or most recent version available
Compoze Exchange Connector
Microsoft Internet Information Server (IIS)
Upload Manager
Microsoft .NET 1.1 Framework
MDAC 2.6 or higher
19.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Comp-Est® Estimating Solution: Technical Requirements
Important Notes! 1. Users who meet only minimum requirements may find it difficult or impossible to use
future CCC products or to upgrade to newer versions. 2. CCC will only support the use of approved service packs
Processor
Rec
3.0 GHz or faster single core -or- 1.8 GHz or faster multi core
Min
2.0 GHz single core -or- 1.2 GHz multi core
Ram
Rec
32-bit: 2 GB or more 64-bit: 4 GB or more
Min
32-bit: 1 GB 64-bit: 2 GB
Hard Disk Drive
Rec
100 GB or larger
Min
20 GB
Supported Operating System(s) and Service Packs
Operating Systems Service Packs (In recommended order.)
Microsoft Windows Vista 32-bit
SP1, SP2
Microsoft Windows 7
SP1
DVD/CD Drive
Any high-quality drive(s) capable of reading DVD-ROM standard (pressed) media. DVD Read 16x or faster of 4.7 GB media. (Recording capabilities are not required to install, update or run CCC applications, but could be useful as a backup solution.)
Display Card
Capable of High-Color 16-bit or more when set to a 1024x768 resolution
Display Monitor
1024x768 resolution or better
Printer
Windows-compatible laser or inkjet printer (non-postscript)
20.
All brand names and product names used in this document are the trademarks, registered trademarks, or trade names of their respective holders.
Sound Card
Windows-compatible sound card
Special Requirements
Adobe Acrobat Reader 6.0.1 or later
Unsupported Products
Important Notes! The following table includes CCC applications that have known issues with the corresponding product and are not supported by CCC. Refer to the appropriate section within this document for supported environment details.
Unsupported Products: Applies to:
ARM chips
Intel Atom chips CCC ONE
Windows 2000 Service Pack 3
All CCC Products
Windows Terminal Services
CCC Pathways
Citrix Metaframe products
CCC Pathways
Windows CE (Pocket PC OS)
All CCC Products
Linux Operating Systems
All CCC Products
Unix Operating Systems
All CCC Products
Macintosh Operating Systems
All CCC Products
Wireless Local Area Network (WiFi)
CCC Pathways Network Client
Wide Area Networks (WAN)
CCC Pathways Network Client