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Datamatics
DATAMATICS EXPERTISE IN
IT SERVICES
5th July 2007
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Datamatics
11.. IInnttrroodduuccttiioonn � A global IT Software Services company with 30+ years of experience � 5000 Employees worldwide
� Operating in 58 countries across the globe � 1200 Projects in 16 languages � 100 Mn USD � 11 ODC’s
� 5 Development Centers
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Datamatics
44..22 RReemmoottee DDeevveellooppmmeenntt CCeenntteerrss ((RRDDCC))::
• Datamatics has state of the art infrastructure of global standards
� Over 50,000 square feet of ramp-ready office infrastructure � Over 100 Servers from HP, DG, SUN, DEC & IBM. IBM Mainframes (IBM
S390), IBM Minis (AS/400 & RS 6000), NCR Mainframes & Minis
� Over 1000 Workstations from HP, Compaq & other leading brands � Several high-speed Leased lines � IPLC & VPN Circuits for client facility connectivity
� Satellite & VSAT links � Video Conferencing facility via ISDN � Sophisticated hardware with over 1 Terabyte of disk storage capacity
• Offices in London, Frankfurt, Geneva, New Jersey, New Hampshire, Massachusetts,
Mumbai, Bangalore • Dedicated offshore development centres in Mumbai and Bangalore
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A. UK & Europe End-Client Location Project Package / Tools /
Technologies Offshore Activity
MMO2 Hursley Testing WinRunner,
LoadRunner, etc
Yes
MMO2 Hursley Reports Analysis
Oracle DBMS No
Reuters London O2C Siebel – Design, Analytics, Config.
Yes
NTL Winersh Cramer Java, Cramer No
Rabobank Netherlands Siebel Siebel – Design, Configuration
No
Heinz Manchester Ariba Ariba design and development
Yes
Heinz Manchester ERP MFG Pro Yes
Boots Nottingham Websphere, J2EE
J2EE, Websphere design, dev.
No
MMO2 Preston Brooks Helpdesk Support
Billing application support – Geneva
No
RBS Edinburgh System migration
Websphere 4.0 to 5.0 migration
No
B. USA
End-Client Project Package / Tools / Technologies
Remote Activity
ADVO Oracle Apps Oracle Apps No
US AMS Web technology Web technology No
Worldspan System Admin System Admin Yes
Sprint Various Oracle DBA, Teradata
Yes
Hitachi Informatica Informatica No
GM GM SAP Oracle Apps No
Medtronics Oracle Apps Oracle Apps No
Servicelink 2000
Java Java Yes
New York Life Oracle DBMS Oracle DBMS No
Merrill Lynch Oracle Apps Oracle Apps No
Lucent Oracle DBMS Oracle DBMS Yes
Store of Tomorrow
Testing Testing No
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C. Offshore & Other Assignments End-Client Project Package / Tools /
Technologies Vodafone Siebel Siebel
Nestle Various SAP ABAP, Informatica,
Business Objects Data Integrator
Services Portfolio Informatica Informatica
Helpnow Java Java
MEDCO Java Java
Empire Core Mainframe Mainframe testing
Panasonic Various Mercator, EDI, Gentran
Ericsson Oracle Oracle PL/SQL, Discoverer,
D2K
Texas Partition 2 Oracle PL/SQL, Developer
Handleman Oracle Apps Oracle Apps tech
Partner Commerce Development Unix, C++
Celestica Oracle Oracle technologies
Unilever Siebel Siebel EIM/Config.
Bharathi Telecom Various Oracle Apps Tech – HRMS, Ascential Datastage, VB-Oracle, ASP-Java, Oracle
Apps. Func.
Amerisource Bergen
Testing Winrunner
Origin Energy Siebel Siebel EIM
ABC Partition Tool Testing Loadrunner
GM Holden Siebel Siebel Config.
AODT Siebel Siebel Siebel Config & Actuate Reports
APC Siebel Siebel EAI
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Datamatics
66.. DDaattaammaattiiccss'' EExxppeerrttiissee iinn RReessoouurrcciinngg
66..11 RReessoouurrccee CChhaannnneellss � Datamatics has 20 recruiters, 1 Senior Resource Manager, and 3 sales professionals
based in Bangalore dedicated towards working on requirements across the globe. Datamatics has global presence for supporting these requirements.
� 15 recruiters’ dedicated recruitment team for US. � Datamatics Staffing Services – 180 Recruiters and associates across the globe.
� The mode to acquire talent is through advertisements in newspapers, magazines, and websites.
� Tie-up with several active placement consultants, with live databank of resumes.
� DOST - Employee Referrals. � Campus recruitments with the best engineering, technical and business schools. � Internal promotions, career development & succession planning.
66..22 TThhee BBeenncchhmmaarrkk RReeccrruuiittmmeenntt PPrroocceessss
Datamatics strictly follows the following predefined process so that lead time between request and response is minimal and hit ratio is maximum.
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77..CCaassee SSttuuddiieess: 77..11TTiimmee && MMaatteerriiaall 7.1(a) Computer Sciences Corporation(CSC)
Client: Computer Sciences Corporation (CSC)
CSC: � Founded in 1959 � 79,000 employees � Operates in 80 countries
� $14.9 billion in FY07 revenue � NYSE symbol: CSC
Datamatics Engagement Datamatics is one of the preferred vendor for CSC’s contract staffing needs. Datamatics supplies to CSC with highly skilled technical contractors to work for most of CSC’s
prestigious client projects which includes Banking & Finance, Agriculture, Life Sciences, Helpdesk & Support and consulting business. In a period of just 9 months Datamatics has been able to put maximum number of contractors among CSC locations.
Recruitment Infrastructure: � 20 Recruiters � Geography Spread: Bangalore, Mumbai, Hyderabad, Chennai, Kolkata, Delhi
� Five Technical Panels (Java, Mainframe, SAP, Oracle, Siebel) � Dedicated servers for Online Testing � Highly skilled bench strength across technology verticals.
Business Case: In 3 months time Datamatics headcount at CSC rose from 6 to 67. This has been done by refining the recruitment process and by taking proactive steps in hiring highly skilled and
talented resource pool. Normal obstacles like “No Shows”, “Attritions” and process bypass was brought down by 12% from 40% to 28%. Datamatics People Policy as a PCMM 5 organization played a major role in cutting down attrition rate drastically and making
recruiters more candidate friendly actually helped in combating “No Shows”. Resources are provided with pre interview assistance to take care of their weaker areas, regular follow-up to make them comfortable and travel & accommodation assistance if the resource is from outstation before an interview. As a countermeasure and security Datamatics follows the
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policy of collecting academic and identification papers in original from the candidate and does not forward any resume to clients unless those are collected.
As a typical case where CSC needed 30 Mainframe resources for its AT&T project. Time frame to get all the resources was 3 weeks. The same exercise was repeated each time and
every time whenever there was any significant resource requirement from CSC.
Resource Break up:
Selection Process: CSC strictly follows a stringent selection mechanism which includes first hand resume selection, telephonic interview and a Face 2 Face round.
CSC
Selection
Process Criteria
Qualification ( Only
BE/Btech/MCA)
Skill Matrix: Matching The Skills
Duplication Check
Step 1
Profile Short listing
Repeater Check
Technical Aptitude Step 2 Telephonic Interview
Attitude
Aptitude Test ( Written)
Technical Competency Test(Written)
Technical Interview
Step 3
F2F Interview
HR Round
Team Size
Tech Lead
Sr Developers Developers
30 3 6 21
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Datamatics Response
Week 1 Week 2 Week 3
Day1 Sourcing Resume
Short listed Profiles Sent to CSC
Short listed Profiles Informed to Datamatics
Day2 Sourcing Resume CSC Evaluation and Short listing Candidate Follow Up
Day3 Sourcing Resume CSC Evaluation and Short listing
Logistics and Accommodation Arranged for Outstation Candidates
Day4
Datamatics
Internal Screening
CSC Evaluation and
Short listing
Pre Interview assistance to candidates
from technical Panel
Day5
Datamatics Internal Screening
CSC Evaluation and Short listing
Pre Interview assistance to candidates from technical Panel
Day6 F2F round for first 40 short listed profiles
Day7 F2F round for rest 40 short listed profiles
Final Outcome
Team
Lead
Sr
Developer Developer Total
Total Resume
Submitted 20 30 70 120
CSC Shortlisted
profiles 8 22 50 80
Final Selection 2 6 21 29
No of Open
Positions 3 6 21 30
Hit Ratio 66% 100% 100% 96%
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7.1(b) SSAAPP RRoolllloouutt
CLIENT: HLL About the company Hindustan Lever Limited (HLL), 51.6% subsidiary of Unilever Plc, is the largest FMCG Company in the country, with a turnover of USD 2.5B. The company has a dominating market share in most categories that it operates in such as toilet soaps, detergents, skincare, hair care, color cosmetics, etc. It is also the leading player in food products such
as packaged tea, coffee, ice cream and other culinary products.
Business Process HLL owns around 1300 brands with around 10000 product ranges, which it markets through the chain of dealer/ retailers called RS (Redistribution Stockiest), who are catered from the
various C&FA network spanned throughout the country. RS places the order through the portal and is supplied from the depots / Factories which are the sales points. These products are sourced from the 2P and 3P vendors apart from the own factories of HLL.
HLL operates through the COP (Central Order Processing) office in Chennai, which processes the order received from the RS and also is responsible for the allocation of the stock, and
placing the sourcing projection to the factories.
Project Synopsis
The scope of this project is to meet the increasing needs of HLL by adopting an enhanced and advanced technology based ERP to facilitate its process. HLL opted SAP to supplement
its older ERP package MFG-PRO. According to the business and operations, HLL implemented SAP R/3 modules like SD, MM, FI-CO, WMS, BIW, APO and SOLUTION MANAGER.
IBM/Datamatics carried out the implementation across all the Branches and Sales points, namely Depots and Factories. The Customization and Configuration was done on the basis
of the previous ERP – MFG-PRO and care has been taken to fulfill the Business needs and requirements of HLL.
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Software Platform for the project
SAP R/3 ECC 5.0 version
BIW 3.5 version
Roles and Responsibilities Handled Roles
� Extensive traveling to Client place for Rollout and Implementation activities of WMS and Non -WMS depots including HHT operations in fully mechanized depots and direct dispatch factories.
� Involved in Pre Rollout cut over activities: Co-ordination of Data Migration,
adhering to the checklist activities before rollout as stipulated. � Coordinating rollout activities at the depot and factory level before Sign-off from
the Client. � Preparation of end-user manuals and Impart Training to super user’s and end users
at various levels. � Post rollout support and handholding at client’s place.
Responsibilities Handled. Pre-Rollout Activities
� Co-Ordination with backend team for Data migration. � Handling Rollout activities at depot and factories: Infrastructure Readiness,
resource readiness, warehouse compliance in terms of bin structuring etc., and production compliance at factory level.
� Participated in cut over planning activities for the GO-LIVE. � Involved in the UAT (User Acceptance Testing) along with the end-users for the
testing of various scenarios. � Coordinating with end-user to check the authentication of data migration for
Customer master, outstanding and material stock during blackout period. � Done the mock testing in the mock (Replica of Production Server) client before Go
Live. � Involved in complete co-ordination of WMS Depot activities including Mechanized
depot rollout. � Imparting end-user training at both depot level as well as the Factories. � Prepared user training documentation.
Post Rollout Activities
� Extending support to end-user. � Handling day-to-day issues at client’s place and escalating to backend if necessary. � Setting up of Day –end activities to be carried out EOD, and co-ordination on the
same for follow-up. � Supporting the end-users in carrying out all warehouse related activities across
different HLL Warehouses in India. � Preparing post rollout WMS process flow charts, user-documentation in respective
warehouses.
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7.2(a) Client: Mindtree Consulting
MindTree Consulting Limited is an international IT consulting company that was started in
1999. Currently headquartered in Bangalore, India, it has 3 development centers in India and 15 offices spread across Asia, Europe and the United States. The company has more
than 4000 employees. MindTree crossed USD 100 million in revenues in April 2006; the fastest Indian IT Company to achieve the target. MindTree is also the world's youngest company to be assessed at both CMMi and P-CMM.
Project: WEBdynpro based Project Management tool integrating SAP backend with a user-friendly Enterprise Portal
The Company needs a user-friendly enterprise portal, with some of SAP PS functionalities. The portal should interact with SAP R/3 back end, to display and edit the functionalities and thereby help the end user avoid R/3’s intricacies on direct log-on. The portal should have
the look and feel of MS Project. The data to be made available on the screen should be sourced from SAP transactions. The Project Manager who logs into his homepage should be able to access the data and edit it wherever applicable. Thereby he will be able to control the resource allocation part of the project and observe its progress.
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Solution:
Based on the client’s requirements, Datamatics has developed a solution using
Webdynpro .The portal which will be displayed via a link in the customer internal website will have all the data and interactions necessary for the client
• The data to be displayed and edited will be sourced from SAP back end Tables,
Structures and Functional Modules. • The import and export fields in the Functional modules will be marked for all relevant
data and this will be utilized for front end data management.
• The front end will be developed with Webdynpro JAVA • For fields with no existing Tables, temporary tables may be created to store data • The GANTT chart will be displayed in the Webdynpro by hard coding it with the data
available on screen
• Screen level validations will be given to ensure the data that is being entered to the back end will be error free. Upon encountering an error during updating, the whole process will be terminated.
• Once a project is loaded in the front end the same will be locked out for editing in the back end. It will be available for viewing though.
Benefits:
• A solution, which can be marketed as an integrated package, simplifying the various
functionalities of SAP PS and thereby minimizing effort spent on understanding them. • The product can be linked to the company’s existing internal portal server.
• The project manager can control his projects by sitting anywhere in the world. • Performance of the system improves, as the user doesn’t have to run heavy SAP
routines.
• Each and every transaction code needn’t be memorized by the user • As the actual product is a portal, it will be accessible from anywhere in the world
through a URL. • As the product is a stand alone it will increase the performance of the whole system
as it avoids direct logons.
Technology SAP Netweaver 2004
• Enterprise Portal 6.0 • Web application Server 6.4 • Netweaver Developer Studio
SAP R/3 4.6C • Project Systems
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88..22.. ((bb)) CClliieenntt:: MMaannuuggiissttiiccss Manugistics Group, Inc. (NASDAQ: MANU) is a leader in delivering innovative pricing and supply chain software solutions. Today, more than 1,200 clients trust Manugistics to help
them reduce costs, increase revenues and enhance margins. The company provides comprehensive solutions for supply chain management, service and parts management, pricing and revenue optimization, and supplier relationship management. Its clients include industry leaders such as AT&T, Amazon.com, BMW, Boeing, Caterpillar, Circuit City, Coca-
Cola Bottling, Continental Airlines, DaimlerChrysler, Diego, DuPont, Fairchild Semiconductor, Ford Motor Company, General Electric, Harley-Davidson, Hewlett-Packard, Lockheed-Martin, Nestle, Radio Shack, Unilever, and the United States Department of Defense.
Datamatics Engagement Datamatics is associated with Manugistics for more than 3 years now. We have established a dedicated Offshore India Development Center (IDC) for carrying out different product
development & support activities for Manugistics. Our engagement extends beyond a role of “co-developer” also. We are the preferred Consulting, Implementation & Reselling partners of Manugistics.
IDC Infrastructure � Floor Space of more than 2000 sq. ft
� Seating Capacity of 80+ people
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Scope of Activities
1.Product Development � Ver 7.x Networks Transportation Module
2. Maintenance
� Entire ver. 6.x Networks Supply Chain Suite
3. Testing � Certification/Validation against standards � Development Support / Bug Fixing � Internationalization/Localization � Interface building
� Version maintenance � Porting Services (Windows to UNIX & UNIX to UNIX)
4.Customization Services � Product specific customizations as per end-users requirements
� Maintenance of customization patches
The Benefits � Availability of supply chain/ manufacturing domain knowledge � Speedy ramp-up
� Technical consultants APICS certified � 24 X 7 operations facilitates faster response time � Significant Cost Benefits as depicted in the diagram
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