Post on 16-Dec-2015
Campus Management 101A First Look at SAP’s
Solution for Universities
Dr. E. F. “Buster” Hale IIIDr. Kathryn F. Gates
Office of Information TechnologyThe University of Mississippi
Campus Management, Buster Hale and Kathy Gates 2
Abstract
SAP's Campus Management (CM) product sets new standards for
student information systems. The underlying technology choices
reflect a long-term commitment to providing superior solutions to
common campus needs such as degree audit, transfer articulation,
and Web-based fee payment. The University of Mississippi (UM), the
North American pilot for CM, began its implementation in September
2001. This presentation will provide an overview of CM functionality,
describe UM's approach to the implementation, and showcase initial
results. Included will be a demonstration of the Web view of the
university's academic structure, a Web-to-CM application that uses
SAP's Business Connector, and XML/XSL technologies.
Campus Management, Buster Hale and Kathy Gates 3
Outline
Introduction
Elements of a Student System
SAP’s Solution: Campus Management
UM’s Implementation
Demonstration
Question & Answer
Campus Management, Buster Hale and Kathy Gates 4
University of Mississippi Profile
About Ole Miss Public institution established in
1848 Located in Oxford, Mississippi Doctoral/Research University 12,000 students www.olemiss.edu
Campus Management, Buster Hale and Kathy Gates 5
Introduction
Campus Management SAP’s Student Management System CM 4.64 released in March 2002 CM 4.71 scheduled for March 2003
Pilot Institutions United States (Ole Miss) Great Britain (Newcastle) South Africa (UCT) Belgium (KUL) Switzerland (Basel)
1st Go Live University of Montevideo in
Uruguay
USAGB
Switzerland
South Africa
BE
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Elements of a Student System
Student Information Student Records Transcript Production
Program Information Course Catalog and Schedule Degree Offerings
Student Accounting Financial Aid Fee Calculation Accounts/Receivable
Support for Core Processes
Traditional Roles
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Elements of a Student System
Example Processes Recruitment Orientation Admissions Advising Registration Billing Grading Teacher Evaluations Progression Graduation Alumni Relations Other
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Elements of a Student System
Web-Everything This is the world in which students live. Examples
Application for Admission Registration (feels like online shopping) Fee Payment Grades Look-Up Advising
Functionality that Was Not Possible Before
Degree Audit Real-time Access Self-Service
Total Integration Recruitment Course Management Software HR and Financials Alumni Relations
New Opportunities
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SAP’s Solution: Campus Management
A Student Management System to administer: Academic Structure and Academic Offering Student Life Cycle Processes Recruitment and Alumni
Customer Relationship Management for Higher Education
Student Accounting Student Services
CM does not include: Housing Financial Aid Teacher Recruitment Library Management
Integration of third parties/
other SAP Modules
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Product Strategy: mySAP HE&R as Integrated Solution
mySAP E-learning mySAP E-learning
mySAP mySAP Human ResourcesHuman Resources
mySAP mySAP FinancialsFinancials
mySAP CRMmySAP CRM
Personal Personal Admin.Admin.
Personal Personal Develop.Develop.
PayrollPayroll
TimeTime
RecruitingRecruiting
Financial Financial AdminAdmin.AdminAdmin.
ControllingControlling
mySAP mySAP
Campus Mgmt.Campus Mgmt.
Student Life Student Life CycleCycle
Life Long Life Long LearningLearning
Distance Distance LearningLearning
Funds & Funds & position Mgmt.position Mgmt.
Contract Contract Acc.Acc.
Student Student recruitmentrecruitment
Alumni Alumni admin.admin.
mySAP Basis mySAP Basis
OrgMgmt.OrgMgmt.
WorkfolwWorkfolw
ArchivingArchiving
ALEALE
GrantsGrants mgmt.mgmt.
mySAP mySAP
Public SectorPublic Sector
Campus Management, Buster Hale and Kathy Gates 11
Campus Management – Student Life Cycle
Academic Calendar
Application
Reporting
Academic
Structure
Rules &
Regulation
Events
Student-
Masterdata
Re-sources
Academic
History
of the
Study
Student-administration
Teaching & Study
Registration
Course
Registration
Progression
Examination
&
Grading
Re-registration
Equivalency
Determination
Admission
Change
of
Program
Degree
Auditing
Graduation
Student Accounting
De-registration
Alumni
Event Planning
Recruitment
Campus Management, Buster Hale and Kathy Gates 12
Different Learning Cultures - Different Study Models
American
Central EuropeBritish
Different Learning Cultures
British
Different Study Models
Program Type
Oriented
Reporting
Application
Academic Calendar
Academic
Structure
Rules &
Regulation
Event
Planing
Student-
Master-data
Event
Academic
History
of the
Study
Student-administra
tion
TeachingRegistration
Course
Registration
De-registration
Progression
Examination
&
GradingRe-registration
Equivalency
Determination
Admission
Change
of
Program
Degree
Auditing
Graduation
Student Account
ing
RecruitmentAlumni
Program
Oriented
Reporting
Application
Academic Calendar
Academic
Structure
Rules &
Regulation
Event
Planing
Student-
Master-data
Event
Academic
History
of the
Study
Student-administra
tion
TeachingRegistration
Course
Registration
De-registration
Progression
Examination
&
GradingRe-registration
Equivalency
Determination
Admission
Change
of
Program
Degree
Auditing
Graduation
Student Account
ing
RecruitmentAlumni
Non ProgramOriented
Reporting
Application
Academic Calendar
Academic
Structure
Rules &
Regulation
Event
Planing
Student-
Master-data
Event
Academic
History
of the
Study
Student-administra
tion
TeachingRegistration
Course
Registration
De-registration
Progression
Examination
&
GradingRe-registration
Equivalency
Determination
Admission
Change
of
Program
Degree
Auditing
Graduation
Student Account
ing
RecruitmentAlumni
Benelux
Campus Management, Buster Hale and Kathy Gates 13
Campus Management - Academic Structure
Academic Programs: Web View
Campus Management, Buster Hale and Kathy Gates 14
Campus Management - Academic Structure
Academic Programs: Web View
Campus Management, Buster Hale and Kathy Gates 15
Campus Management - Academic Structure
View from within Campus Management
Campus Management, Buster Hale and Kathy Gates 16
Campus Management - The Academic Structure
Example Objects
Object Type Description
O Organizational Unit
SC Program of Study
SM Study Module (Course)
CG Module Group
ST Student
CS Studies
D Event Type
SE Event Package
E Event
Campus Management, Buster Hale and Kathy Gates 17
Campus Management - Admissions
Admission Process Student sends an online admission
application to university and pays application fee by credit card.
Admissions officer receives the online admission application via workflow in his inbox.
Admission officer checks the application and communicates with student via mail.
Application is routed (electronically) to other offices for further processing.
Student is admitted to the university.
Student master data is created.
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Campus Management - Admissions
Student applies for admission via a web form that initiates a notification in Campus Management.
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Campus Management - Admissions
The Admissions Officer’s Workplace
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Campus Management - Admissions
The Admissions Officer’s Workplace
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CM Admissions - Underlying Technology
Internet Service Request (ISR) Applications can be viewed and edited
from R/3 in original form Includes support for an approval step Applications can be linked to back-end
processing in R/3 Population of application with content
from R/3, e.g., to build drop-down lists Direct transfer of application content to R/3 Incorporation of standard workflows such
as sending email to the applicant Actions and tasks with corresponding R/3
functions One or more processors can act on the
application
Biller Direct functions to handle payment of application fee
Touchnet Payment Gateway
Java Servlets
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Campus Management - The Student File
The Student File
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Campus Management - The Student File
The Student File ~ Visa Information
Campus Management, Buster Hale and Kathy Gates 24
Campus Management - The Student File
The Student File ~ External Transcripts
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Campus Management - Student Accounting
Self-Service Fee Payment with “Biller Direct” (formerly Electronic Bill Presentment and Payment)
Student signs in Student views Bursar bill Students pays online via credit card
Integration with SAP Financials and HR
BAPIs for interfacing with third party Financial Aid System
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Campus Management - Release Planning
CA,GA for UK and CH
04/200205/20016/1999 12/1999 6/2000 12/2000
FCS
FCS
FCS
CM 4.62CM 4.62
CM 4.61CM 4.61
FCS
CA
CM 4.63CM 4.63
CM 4.64CM 4.64
CA, GA restricted to selected countries
04/2003 (planned)
CM 4.71CM 4.71
Campus Management Release Cycle
Time
Level 8Level 8
04/2004 (planned)
Current
Release
Campus Management, Buster Hale and Kathy Gates 27
Campus Management 4.71
New Areas Degree Audit Academic History File Graduation Equivalency Determination
including Transfer Agreements
Major Enhancements of Existing Processes
Automation of Admission Correspondence Audit Trail (Activity Documents) Equivalency Determination and
Transfer Articulation Financial Aid Interface
Further Continuous Enhancements Progression (Program Type) Student Accounting Student File
Campus Management, Buster Hale and Kathy Gates 28
UM’s Implementation
Forging Innovative and ResponsiveService through Technology
www.olemiss.edu/projects/first
Campus Management, Buster Hale and Kathy Gates 29
Project Organization
Campus Management, Buster Hale and Kathy Gates 30
Campus Management Phase 1
September 2001 – May 2002
Components Academic Structure
Model Developed Course and Program Data Entered into CM Web view of Academic Programs opened to public
Undergraduate Application for Admission with Fee Payment Implemented with Internet Service Request (ISR) Touchnet Payment Gateway Uses SAP Biller Direct Functionality
Related Start-up Activities Project Organization and Planning Consultant Involvement
Campus Management, Buster Hale and Kathy Gates 31
Campus Management Phase 2
April 2002 – May 2003
Campus Management, Buster Hale and Kathy Gates 32
Implementation Issues
Implementing SAP in a University Environment
Characteristics of a Pilot Project
Learning Curves/Knowledge Transfer
Consultant Involvement
Support for Web Applications
Campus Management, Buster Hale and Kathy Gates 33
UM’s Implementation
Beyond Phase 2 Degree Audit with Student Self-Service
Capability Transfer Articulation and Equivalency
Determination Prospect Tracking with CRM More Automation of Processes
Campus Management, Buster Hale and Kathy Gates 34
Demonstration: Academic Programs
Web Address http://www.olemiss.edu/services
Underlying Technology Two RFCs for retrieving academic structure data from CM SAP’s Business Connector product Apache Web Server
Tomcat to add servlet support XALAN to add XML/XSL Transform Capability
Design Choices Generalized presentation servlet XSL transforms Some real-time and some pregenerated
Campus Management, Buster Hale and Kathy Gates 35
Question and Answer
Campus Management, Buster Hale and Kathy Gates 36
Credits
Special thanks to:
Karin Busch, Joachim Plumbaum, and the SAP Campus Management Development Team
Jeannie Wagner of SAP Public Services
Campus Management, Buster Hale and Kathy Gates 37
For More Information
Buster Halehale@olemiss.edu
Kathy Gateskfg@olemiss.edu
Copyright Buster Hale, Kathy Gates, 2002. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the
author. To disseminate otherwise or to republish requires written permission from the authors.