Sumit Gourav Mishra (UM15185)Yukti Agarwal (UM15186)Abhishek Tyagi (UM15187)Alok Nanda (UM15188)Amit Kumar (UM15189)

GROUP- 1, Sec - DXIMB

Introduction

What Zomato had?

• Images of Restaurants and foods• Reviews of Restaurants• Ratings• Menu• Contact Information and Address

Challenges faced?

• Online food ordering facilities from competitors like Tiny Owl, FoodPanda and Swiggy

• Online table booking in restaurants• Reviews and orders at the same place

1. Zomato Base: Cloud based easy-to-use POS system as backend2. Zomato Book: One stop solution for table management and reservation needs3. Zomato Order: Quickest way to order food from the restaurants

Zomato introduced

What you can do with Zomato Base

Information System Pyramid

Menu Management• Analytical tools to provide food and

beverage management with the decision support to improve profitability

• Includes sophisticated menu generation and maintenance systems

• Interfaced to the point of sale system for daily food cost reporting

Inventory Management• Provides full cost distribution to the

general ledger• Manages inventory departments and

non-inventory cost centers• Fully integrated with the purchasing

module, providing automatic update upon receipt.

• Assists chefs and other end users with replenishment of storerooms or non-inventory kitchens

• Includes wireless bar code functionality

Recipe Management

• Automates compliance with legislative, customer and organizational standards

• Speeds up and reduces costs of bringing new products to market

• Optimizes costs and engineers value formulations

• Automatically formulate your recipes to a desired nutrition and ingredient list

• Search and report on your entire catalogue• Recipe costs are updated daily based upon

receipt of the ingredient items.

Customer Relationship Management (CRM)

• Helps to develop its practices, strategies and technologies.

• Manages and analyses customer interactions and data throughout the customer lifecycle.

• Improves business relationships with customers.

Real-time Analytics• Analyse sales data to track your

restaurants performance and identify actionable insights

• Helps in monitoring consumer buying behaviour

• Helps prioritize restaurants based on users performance

• All these is done with the help of Data Mining in Knowledge Discovery Process.

• Applying Page-Rank Algorithm for user prioritization

Framework

Query Parser Query Processing

Front End ZomatoApp

Ontologies:RestaurantsLocationsFood

Search EngineKeying

Indexing &HashingDatabaseMetadata

Electronic Receipt

• Reduces your carbon footprints by sending customers digital receipts via E-mail and SMSs

• After Zomato started taking online orders, there was a dire need of Online receipt generation system.

Offline Transaction

• Keeps transactions going even when your internet connection is down

• Avoid technical glitches in real-time processing

• Also accepts Cash-on-Delivery

Online Payments

• Makes payments a breeze with the seamless payment gateway integration

• Introduces online payments system for ordering food

• Ties up with Paytm Wallet, facilitates Credit/Debit card and Net banking.

.INPUT

.PROCESSING

.OUTPUT

• Customer Demographic data• Customer food preference• Historical Transactional data• Real time data feeds• Profile data• Hotel Preference

• Zomato Base• Zomato Book• Zomato Order

• Churn Prediction• Loyalty Program• Win Back Modelling• New subscribers churn

prediction• Customer Lifetime Value• Predict preferences• Recommend options• Seasonal Trend

Zomato Analytics System

Zomato Book

Why Zomato Book ?

Zomato Order

Zomato Order

https://www.youtube.com/watch?v=Bl1w-N1HbMs