B U S I N E S S E T I Q U E T T EQ U O T E S T O I N S P I R E

15

“Respect forourselvesguides our

morals, respectfor othersguides ourmanners.”

—Laurence Sterne—

“Politenessis half good

manners andhalf goodlying.”

—Mary Wilson Little—

“Manners are asensitive awareness

of the feelings ofothers. If you have

that awareness,you have goodmanners, no

matter what forkyou use.”

—Emily Post—

“You can getthrough life

with badmanners, butit's easier with

goodmanners.”

—Lillian Gish—

“The greaterthe

controversy,the more you

needmanners.”

—Judith Martin—

“Goodmanners willopen doors

that the besteducationcannot.”

—Clarence Thomas—

“Good manners arecost effective. Theynot only increase

the quality of life inthe workplace, they

contribute toemployee morale,embellish the

company image, andplay a major role ingenerating profit.”—Letitia Baldrige—

“A successfulman is one

who can lay afirm

foundationwith the bricks

that othersthrow at him."

—David Brinkley—

“I’ve learned thatpeople will forget

what you said,people will forgetwhat you did, butpeople will neverforget how you

made them feel.”

—Maya Angelou—

“When people honoreach other, there is atrust established thatleads to synergy,

interdependence, anddeep respect. Both

parties make decisionsand choices based onwhat is right, what is

best, what is valued mosthighly.”

—Blaine Lee—

“People will typicallybe more enthusiastic

where they feel asense of belonging

and see themselves aspart of a community

than they will in aworkplace in whicheach person is left tohis own devices”—Alfie Kohn—

“Standards arenot established

by yourproclamations

they areestablished by

your routines.”—T Jay Taylor—

“Civility costsnothingand buys

everything.”

—Mary Wortley Montagu—

“Etiquette isbehavingyourself alittle better

than isabsolutelyessential.”

—Will Cuppy—

“Respect forourselvesguides our

morals,respect for

others guidesour manners.”

—Laurence Sterne—

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