Business communication Body Language

Post on 21-Feb-2017

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Transcript of Business communication Body Language

BUSINESS COMMUNICATION

MADE BY-ASTHA MEHROTRA

VIPIN KUMARASHISH MISHRA

VIDUR AHUJA

POSTURES- MUDRA

• MEANING- The way person holds and positions his body.

GOOD POSTURE-Good posture is the attitude which, is assumed by body parts to maintain stability and balance with minimum effort and least strain during supportive and non supportive positions.

CHARACTERSTICS OF GOOD POSTURE

• The ability to maintain ‘the body upright in good and erect position with less energy’.

• The ability to maintain balance in upright position.

EFFECTS OF GOOD POSTURE

• Helps the muscles in the body to be unloaded and relaxed.

• Improves respiratory and circulatory efficiency.• Prevents unnecessary strain and fatigue.• Decreases the incidence of diseases resulting

from bad posture.• Improves the subject’s state; mentally or

psychologically.

TYPES OF POSTURE

• EASY • FATIGUE• RIGID

EASY POSTURE

• It is good symmetrical and balanced position.

This position can be maintained for a long time. So the subject will shift weight in a swaying movement in order to prevent fatigue and to maintain a good circulation in the postural muscles of the legs when standing.

By altering the main support from one leg to another; the muscle become periodically unloaded and relaxed.

FATIGUE POSTURE

• It is asymmetrical or sagging posture

this position is relaxed and can be maintained for a long time as most of the body’s joints are in semi-flexion. The load on the muscles will decrease as the energy expenditure is 10% less than the posture.

RIGID POSTURE

• It is called ‘posture of attention’. It doesn't mean normal posture.

• This position cannot be assumed for a long time as most of body’s joints are in extension; so the load will increase on joints & muscles and energy expenditure is 20% more than easy posture.

So with referring to the 3 types of postures the energy in

Rigid> Easy> Fatigue

POOR POSTURE

• Poor posture is a position resulting from any deviation from ideally aligned erect posture (good posture)

CAUSES OF POOR POSTURE1. Posture may occur due to

defects in-Joints : such as stiffness or immobilization.Bones: such as shortening or deformity.Muscles: such as weakness, paralysis or contractureVision or hearing.

2. Bad habits: either from early childhood or from occupational positions. Example – the workers which perform job requiring continuous flexed position of the trunk.

3. Pain, fatigue or bad psychological state.

EFFECTS OF POOR POSTURE

• Easy fatigability• High energy expenditure• Pain• Bad appearance• Psychological

disturbance

Correcting posture

WORST CASE SENARIO

How to use postures in corporate world.

• When meeting people be a bit relaxed it gives an open look.

• When in meetings opt for erect position, it makes you look more attentive.

• Try to use the fatigue posture when tired to release body stress.

Next topic

FACIAL EXPRESSION

Facial expression is one or more motions or position of the muscles beneath the skin of the face. These movements convey the emotional state of an individual to observers.They are a form of non verbal communication. They are primary means of conveying information

Exercise

• Identify the expressions and express in 1 sentence about your feelings.

Facial expressions as a tool in Business World.

• A smile can do miracles, carry it throughout the day.

• When you disagree at any point instead showing your emotions smile and then let the other person know your view point.

• If in a situation where, you are hesitating to ask a question, use your facial expressions.

• Frequently glance at people and give them a smile, this will ensure your healthy relations.

• When in a confused state better don’t react instead give a neutral expression.

• wisely choose your body language and posture with the expressions you give.

FACIAL EXPRESSION

• MEANING• PLEASANT OR KIND EXPRESSION- RESULT• UNPLESANT EXPRESSION- RESULT• ROLE OF EYES• INDIAN DANCE BHAVA